Scott Bergstrom | Page 2

As always it was a totally awesome. They checked over the car issue and explained it thoroughly and quickly took care of it. This dealer has super customer service which is why I cont They checked over the car issue and explained it thoroughly and quickly took care of it. This dealer has super customer service which is why I continue to bring my 6 year old outback to them. More

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This dealership always has great service and quality work. The waiting area is always nice with comfortable seating and free water etc. work. The waiting area is always nice with comfortable seating and free water etc. More

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I bought my Forrester in 2019 and I never looked back. This is the first Subaru I owned but not my last. The service department has always been outstanding and willing to go that extra step. Always keepin This is the first Subaru I owned but not my last. The service department has always been outstanding and willing to go that extra step. Always keeping me updated on the progress of my service appointment. S of C also has a nice variety of goodies to munch on and Starbucks coffee and hot chocolate. I would definitely recommend Subaru of Chandler for all your service needs. More

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Always very clean and staff is always friendly and seems to truly care. Always good service. to truly care. Always good service. More

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service was good but problem can not be found and Subaru factory rep is no help. people at superstore went out of their way to help but it is something that they can not find. factory rep is no help. people at superstore went out of their way to help but it is something that they can not find. More

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The service department is very good. Not perfect but very good. You will not find better with any of the other area dealer service departments. I consider them the best in the Phoenix a Not perfect but very good. You will not find better with any of the other area dealer service departments. I consider them the best in the Phoenix area. I only service my Subaru at a dealer service department as I only want trained Subaru techs and OEM Subaru parts. I have used them for service many times over the last 14 months. I am new to the area but not new to Subaru having owner 5 Outbacks and 1 Legacy. I am personally in another area of the repair business and I want my vehicle fixed correctly exactly the way I do repairs and service my own clients. These guys try very hard and do run a 1st class operation. They are willing to get things right if there are issues and they are willing to help work with Subaru for unusual issues when a vehicle is out of warranty. Their prices are not cheap for service and you might pay a little more for parts but, for people that stand behind their service and genuinely listen when there are service issues ( and there have been some), doing business with them is worth it for me. I am willing to pay for trained service techs and their expertise. Subaru as a manufacturer is not perfect and there are issues with their cars same as any other make. I consider a great service department as a most valuable part of vehicle ownership. They are not the only dealer I have gone to in the area but they are the only dealer service department that I will use. More

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This is my second lease, great experience from the ordering process, through the paperwork and through the delivery! ordering process, through the paperwork and through the delivery! More

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I have had great service in the Service Department for my Subaru Outback. After five years I am still treated with respect. Today Darien Humbert was very helpful. I drive 190 miles each way to return to this Subaru Outback. After five years I am still treated with respect. Today Darien Humbert was very helpful. I drive 190 miles each way to return to this Dealership. More

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Top notch service! Darby and the Subaru team have cared well for me, above and beyond what you would ever expect from a car dealership—but instead, what you would hope Darby and the Subaru team have cared well for me, above and beyond what you would ever expect from a car dealership—but instead, what you would hope for from friends! More

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I brought my car to this location to have a routine check up as I was going on a road trip and wanted to make sure everything was in order. Angela gave me a clean bill of health and a signed copy that everyt up as I was going on a road trip and wanted to make sure everything was in order. Angela gave me a clean bill of health and a signed copy that everything was in good shape to drive. After they touched it everything broke down. I went a month ahead of time and spent four visits trying to have them fix my AC that wasn't broke. They used used parts inside my vehicle. And finally decided after my 90 day contract to go to a different Subaru. My AC didn't work after four visits and the funny thing is it wasn't broken when I arrived there the first time! One visit at another Subaru fixed all the odd ball issues that came from this store. Angela made it seem like it was my problem and I witnessed her talking bad about the customer before me. The whole store seemed to be out to lunch and they made a mistake during my first visit and decided they didn't want to fix it. I would stay away from this Subaru and go to one that wont knock a bunch of things out of place and then not care. More

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