Scott Bissonett
Scott Bissonett at Westside Lexus

Scott Bissonett

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
88 Reviews
4.6

88 Reviews

Write a Review

Dealership Experience

14 yrs, 7 mos

88 Reviews of Scott Bissonett

May 30, 2025

Dealership Rating

Thank you! I would like to commend Doug Phillips, Internet sales manager, and Sam in the dealership finance department. Doug was extremely attentive, and profes More

by Hollywood Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips

May 30, 2025

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Doug and Sam provided such attentive and professional service at Westside Lexus. We look forward to assisting you with your future purchases!

May 25, 2025

Dealership Rating
Employee Rating

I would never go anywhere else except West Side Lexus It’s the best Love my SUV More

by WISH4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Paul Rockett

May 27, 2025

Westside Lexus responded

We are glad to hear that our Westside Lexus team provided excellent sales support. Thanks for your review!

April 09, 2025

Dealership Rating
Employee Rating

Greatly disappointed in the warranty response to work done at Westside that failed inside of four months. Can not suggest one takes a Lexus to them for service or repairs! More

by jim7x57@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 09, 2025

Westside Lexus responded

I'm sorry to hear about the delays with our response. We strive for excellence in our service, and it's disappointing you were left feeling otherwise. Please reach out so we can address this issue directly and work towards a resolution that meets your expectations. Thank you, Hans Schackmann - Service Manager - 281-582-8684

January 19, 2025

Dealership Rating
Employee Rating

I have been with Westside Lexus for service with Scott Bissonett since I bought my current Lexus 10 years ago with the help of Mike Nelson I am in the process of buying another Lexus and look forward to More

by suecotler
Recommend Dealer
Yes
Jan 20, 2025

Westside Lexus responded

Thank you for your loyalty to Westside Lexus over the years! We're delighted to hear about your positive experiences with Scott and Mike, and we look forward to continuing our relationship as you purchase another Lexus. Safe travels ahead!

September 16, 2024

Dealership Rating
Employee Rating

We have been buyingLexus’s for the last 20 years, from the same salesman, and we have always had a good feeling about the purchase and excellent service that we have received from Westside. More

by STANJNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff , John Parish

Sep 16, 2024

Westside Lexus responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that you've consistently had a positive experience with our team at Westside Lexus. We look forward to serving you again in the future!

July 07, 2024

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Employee Rating

Westside is excellent dealership. Their service is the best I ever seen. Big reason we bought another Lexus More

by zh.ill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke Malia

Jul 08, 2024

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our service at Westside Lexus played a big role in your decision to purchase another Lexus. Enjoy your new ride!

April 05, 2024

Dealership Rating
Employee Rating

Westside Lexus is a beautiful dealership with multiple vehicles showcased throughout the building. I was greeted with Jim Fikaris in sales and he was professional and made my experience comfortable. Commu More

by Mayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Fikaris, Anil Sharma

Apr 08, 2024

Westside Lexus responded

We appreciate your feedback and are glad to know that you had a positive experience with Jim at Westside Lexus. We apologize for any pressure felt during the finance process, as well as the inconvenience caused by additional service visits. Rest assured we'll take this into account moving forward!

January 12, 2024

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Employee Rating

This is my third Lexus I have own. Everyone is very professional and very low pressure. The first salesperson sold us one GXs and leased a GX is no longer there and my third was an 2 More

by debraann22s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Mary Margaret McGowan , Will Zamora and Tom Hanley

Jan 12, 2024

Westside Lexus responded

We're delighted to know that you've had such positive experiences with us at Westside Lexus, especially with Mary. It's wonderful to see your continued trust in our team and we appreciate the kind words about our professionalism! Enjoy your new 2024 Lexus RX 350!

October 10, 2023

Dealership Rating
Employee Rating

4th auto we have leased or purchased from Westside. Great process, beautiful facility, and Mike Gonzales has been great to work with on all 4. More

by scott_posey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales, Sam Chau

Oct 11, 2023

Westside Lexus responded

Scott, it's fantastic to know you've had consistently great experiences with Mike and the team at Westside Lexus. Thanks for your loyalty over four vehicles!

September 03, 2023

Dealership Rating
Employee Rating

Best part was no pressure. Very professional and extremely courteous. All features were explained. Did not waste our time in finance. More

by redcap431
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 05, 2023

Westside Lexus responded

We're glad to know you had a pressure-free and efficient experience at Westside Lexus! We always aim for professionalism and courtesy. Thanks for the positive feedback, we appreciate it!

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