Scott Chambers | Page 10

"in just a few words": fine. To write a 'review' of something is difficult because you must have something to compare it to. In this case, another dealer would be the obvious choi To write a 'review' of something is difficult because you must have something to compare it to. In this case, another dealer would be the obvious choice. I have had sales and service experiences with many dealers over the years. I cannot recall any that were really bad (probably because I would have quickly left and forgot them). I do have some good ones to consider, though, and will use them to rate relatively. McCadden (Buick, Cadillac dealer in Boulder, CO): was a solid 5 star and foundation for any judgments that I would make. Lawley Motors in Sierra Vista, AZ: gets only 4.4 stars because I had no opportunity to use their 'service dept' and the paperwork seemed overly stressing, way too complicated and confusing, and too expensive. However, sales personnel that I dealt with directly were knowledgeable and personable and the buying process fair and, in my opinion, very competitive. I would give them 5 stars. Royal Buick GMC of Tucson: 5 stars, So far, have had dealings with just about all functions of the dealership and can find no mention-able fault. My direct sales contact, Christian Heredia, was quick to respond to any request and made sure he was not missing something. If you are looking for a car and want to deal with someone who will let you feel comfortable while you find it, he's your man. More

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New Denali Royal was one of the very best car dealerships I have dealt with. All the sales people, front staff and even the managers that you usually have to los Royal was one of the very best car dealerships I have dealt with. All the sales people, front staff and even the managers that you usually have to lose your temper with to get your price were very cordial. Scott came over before any dealing began and introduced himself and I started by saying that I don't deal well with the "back and forth" BS, Scott was ok with that. Thomas, the salesman was very knowledgeable about the Denali I was looking at and had a very pleasant approach, no pressure. More

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Great salesperson. Really listened to what I wanted and kept me around the payments I wanted. Would recommend Chris to others. Great experience at royal kept me around the payments I wanted. Would recommend Chris to others. Great experience at royal More

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Friendly and Personable Even with the pandemic situation and the dealership being short-staffed and working long hours, the employees we worked with were very friendly and pa Even with the pandemic situation and the dealership being short-staffed and working long hours, the employees we worked with were very friendly and patient. I would definitely refer anyone I know looking for a vehicle to go see Christian and Scott. They were both wonderful to work with. More

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The experience I received while purchasing my new GMC ACADIA AT4 was absolutely amazing! Jason was personable and knowledgeable accompanied with the relaxed environment made the whole experience great. ACADIA AT4 was absolutely amazing! Jason was personable and knowledgeable accompanied with the relaxed environment made the whole experience great. I hope everyone has the pleasure of working with him at Royal GMC. More

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Installation of accessories we ordered. Evan Campbell arranged for a date when all the parts were in and handled the installation very professional. Evan arranged for a loaner vehicle and ca Evan Campbell arranged for a date when all the parts were in and handled the installation very professional. Evan arranged for a loaner vehicle and called every day with a progress report. Susan at the front counter was extremely helpful and friendly. Thanks to all for the very good service! More

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This was the best experience I've ever had purchasing a vehicle.... I felt the process was as painless as can be and did not take very long with the paperwork. We both were able to be patient in getting th vehicle.... I felt the process was as painless as can be and did not take very long with the paperwork. We both were able to be patient in getting the very best deal possible for the exact truck i wanted. Derek Deckens was very efficient, professional and helped make this process enjoyable. I personally thank Derek as well as the whole Royal Buick GMC team for a great job done. I would recommend to anyone to purchase a vehicle at this location! More

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I walked into the dealership with a pretty specific wish list, but without a specific vehicle in mind. Ryan was able to deliver everything on the list and then some. He made the entire vehicle buying proce list, but without a specific vehicle in mind. Ryan was able to deliver everything on the list and then some. He made the entire vehicle buying process enjoyable. He is knowledgeable and efficient. What about amazing experience. More

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I´ve never thought to buy a GMC vehicle but Lionel did it I had my doubts about getting a new GMC vehicle but Lionel was clear, kind and he answered my question accurately. When he was unsure what to answer h I had my doubts about getting a new GMC vehicle but Lionel was clear, kind and he answered my question accurately. When he was unsure what to answer he asked his manager and that gave me confidence. No doubt he will be my first option for buying another vehicle. More

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Excellent experience Excellent service, Ryan and Scott helped me in every way possible to make sure I got a vehicle that not only meets my needs, but also fit my budget, c Excellent service, Ryan and Scott helped me in every way possible to make sure I got a vehicle that not only meets my needs, but also fit my budget, cannot say enough good things about these two gentlemen More

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