Scott Chambers | Page 10

Class Act When your husband is a car lover like mine is, you run across a lot of characters selling cars, both privately and professionally. I have rarely seen When your husband is a car lover like mine is, you run across a lot of characters selling cars, both privately and professionally. I have rarely seen as professional of a dealer as Mr. Lapotosky. Frank, knowledgable and even pleasant, he made purchasing our family's new wagon a painless process. Additionally, I was impressed with his ability to facilitate communication between the ranks at the dealership. To his credit things hummed along quickly and we did not spend a lot of time waiting for responses between paperwork. More

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Great experience Ryan did great from the being from when we got out of our old car until we got into our new truck. He got us into a truck we wanted and got us the pay Ryan did great from the being from when we got out of our old car until we got into our new truck. He got us into a truck we wanted and got us the payment we asked for. More

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If this is a 5-star system, then Ryan is a solid 10!! -We found Ryan on dealerrater.com and selected him because of his 5 star rating at Royal in concert with his multi-year length of employment at Royal. -We found Ryan on dealerrater.com and selected him because of his 5 star rating at Royal in concert with his multi-year length of employment at Royal. And, because of my mom’s fantastic car purchase experience with Ryan, we implicitly trust every aspect of the sales process at this dealership. My brother and I helped my mom locate a new 2019 Buick Encore Sport Touring and she purchased it at Royal. -We had also heard of Royal's astounding history of sales/service excellence across the decades here in Tucson. It is now in a gorgeous new building on Auto Mall Drive. Dealerrater.com confirmed Royal’s excellence in its 4.9 star rating. -Ryan at Royal is an honest sales consultant at an honest dealer. It is a match made in heaven for any car buyer who seeks an easy, relaxed, straight up, fully transparent car buying experience. Ryan is friendly, professional, thorough, efficient, patient, and transparent. He is always on point. -This was my mom's first new car purchase yet we felt totally comfortable because Ryan’s word is solid gold. Here is an example of Ryan’s honesty. The price of the vehicle that Ryan quoted to her on her first visit was the price of the vehicle when the sales document was printed. -So, we quickly wrapped up the purchase. There is no silly separate office for finance and insurance at Royal. Ryan then patiently guided my mom through the technical features together with her inside the car, he paired her phone to the sound system, and he answered all of her questions. -Noteworthy for new car shoppers is this. The GM/Buick June 2019 online advertised discounts and rebates are the exact GM/Buick discounts and rebates offered at Royal. As a result, we strongly recommend Ryan for the lowest, hassle free, out-the-door price. “Warranty for life” and “no dealer add on’s” are only two more reasons why this dealership earned our respect. -In closing, Ryan is also one of the most personable professionals with whom we have ever had the pleasure to do business. We are deeply grateful for all he did to help our mom effortlessly purchase an awesome Buick Encore at an amazingly low price. Ryan, you are the best! Thank you. You have clearly earned your 5 star dealerrater.com rating. And thank you, Royal Buick. More

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A wonderful experience! We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our questions honestly and in detail. His approach, and the approach of everyone we dealt with at Royal, was low key and no pressure. We have bought several cars and my wife financed cars in a past career. This has been, by far, the most pleasant experience we have had and will recommend Ryan and Royal Buick to anyone purchasing a car in the future. I would also like to give a shout out to Scott, the manager, for his assistance as well. We will definitely be back to talk with Ryan and Royal Buick when we need to purchase again. More

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No hassle or pressure I had a great experience at Royal Buick. Aaron Rubio was extremely helpful and patient. Went the extra mile to make sure I got what I wanted. I had a great experience at Royal Buick. Aaron Rubio was extremely helpful and patient. Went the extra mile to make sure I got what I wanted. More

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Grrrrrrreat!!!! We HIGHLY recommend Ryan and Scott. They were very kind,helpful, and very knowledgeable. It was the best experience we had in the three times we purch We HIGHLY recommend Ryan and Scott. They were very kind,helpful, and very knowledgeable. It was the best experience we had in the three times we purchased vehicles. More

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Used car buying experience We were very impressed with Ryan and Scott’s help in purchasing a used car from Royal Cadillac. Ryan’s knowledge of the car was terrific. It was a v We were very impressed with Ryan and Scott’s help in purchasing a used car from Royal Cadillac. Ryan’s knowledge of the car was terrific. It was a very pleasant experience. More

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Best sales experience! I had an amazing sales experience! Stephen worked very hard to find exactly what I was looking for. He is amazing at customer service! I couldn’t be I had an amazing sales experience! Stephen worked very hard to find exactly what I was looking for. He is amazing at customer service! I couldn’t be happier with his professionalism and the way he handled objections. I am extremely satisfied with the dealership and management! More

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Great sales lady Nicole made the car buying much more enjoyable. I have been to other car lots and have walked out feeling exhausted and frustrated from the whole expe Nicole made the car buying much more enjoyable. I have been to other car lots and have walked out feeling exhausted and frustrated from the whole experience. Nicole was easy going and very attentive to our needs. She was very thorough and patient, while she walked us the process. I would highly recommend Royal and Nicole to anyone shopping for a car. More

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Purchasing new car Aaron made our car shopping experience a fun and productive time. He did everything he said he would do and really made us feel comfortable. If he did Aaron made our car shopping experience a fun and productive time. He did everything he said he would do and really made us feel comfortable. If he didn't know the answer to something he went and found out instead of trying to bluff his way thru it, truly refreshing. We would highly recommend Aaron, Scott and the dealership. Tom and Katie Moore More

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