Scott Chambers | Page 11

Nicole was very knowledgeable, very patient, very personable. She answered our questions very thoroughly. I was on the fence about buying a car but Nicole pointed out all the safety features and the personable. She answered our questions very thoroughly. I was on the fence about buying a car but Nicole pointed out all the safety features and the other great features of the Honda. And we added the tires and wheels coverage which made me feel a lot better about the whole purchase. More

Report | Print

Amazing experience! Krysta made everything super easy for me! All I had to do was choose to car I wanted and she handled the rest! It was such a hassle free, easy experie Krysta made everything super easy for me! All I had to do was choose to car I wanted and she handled the rest! It was such a hassle free, easy experience! She fully explained how leasing works and thoroughly went over the car with me! More

Report | Print

Outstanding sales staff. These people make a wonderful group, long with great autos they have good popcorn. They treat you like their name "Royalty". Great experience and wo These people make a wonderful group, long with great autos they have good popcorn. They treat you like their name "Royalty". Great experience and would do business with them again. More

Report | Print

New Car Purchase Dave Hoffman and the team at Royal Buick are outstanding. Have been a customer of theirs for over 20 years and have always received the best and most Dave Hoffman and the team at Royal Buick are outstanding. Have been a customer of theirs for over 20 years and have always received the best and most pleasant services. We are now driving a new 2019 Buick Envision, and it is wonderful. Thanks for everything! Harlan & Lynn Hobbs More

Report | Print

Great dealership! Very helpful with purchasing a vehicle. Th I found Royal Buick GMC to be a very good dealership in terms of service to any customer who is looking for help and getting the car they want. The I found Royal Buick GMC to be a very good dealership in terms of service to any customer who is looking for help and getting the car they want. The dealership is friendly and professional in dealing with their customers. Roy Ruggiero is a very helpful and kind salesperson. George Vaiciunas... recent customer More

Report | Print

Royal is Outstanding!! This is our third purchase at Royal. Nicole & Scott have made purchasing a vehicle an easy quick experience instead of the hours you spend at most dea This is our third purchase at Royal. Nicole & Scott have made purchasing a vehicle an easy quick experience instead of the hours you spend at most dealerships. She was patient, helped me go over all my options & made everything so easy! Scott the manager was so helpful with the loan. The whole staff is very friendly. I wouldnt buy a truck or car from anyone else! Great deal and great service! More

Report | Print

Class Act When your husband is a car lover like mine is, you run across a lot of characters selling cars, both privately and professionally. I have rarely seen When your husband is a car lover like mine is, you run across a lot of characters selling cars, both privately and professionally. I have rarely seen as professional of a dealer as Mr. Lapotosky. Frank, knowledgable and even pleasant, he made purchasing our family's new wagon a painless process. Additionally, I was impressed with his ability to facilitate communication between the ranks at the dealership. To his credit things hummed along quickly and we did not spend a lot of time waiting for responses between paperwork. More

Report | Print

Great experience Ryan did great from the being from when we got out of our old car until we got into our new truck. He got us into a truck we wanted and got us the pay Ryan did great from the being from when we got out of our old car until we got into our new truck. He got us into a truck we wanted and got us the payment we asked for. More

Report | Print

If this is a 5-star system, then Ryan is a solid 10!! -We found Ryan on dealerrater.com and selected him because of his 5 star rating at Royal in concert with his multi-year length of employment at Royal. -We found Ryan on dealerrater.com and selected him because of his 5 star rating at Royal in concert with his multi-year length of employment at Royal. And, because of my mom’s fantastic car purchase experience with Ryan, we implicitly trust every aspect of the sales process at this dealership. My brother and I helped my mom locate a new 2019 Buick Encore Sport Touring and she purchased it at Royal. -We had also heard of Royal's astounding history of sales/service excellence across the decades here in Tucson. It is now in a gorgeous new building on Auto Mall Drive. Dealerrater.com confirmed Royal’s excellence in its 4.9 star rating. -Ryan at Royal is an honest sales consultant at an honest dealer. It is a match made in heaven for any car buyer who seeks an easy, relaxed, straight up, fully transparent car buying experience. Ryan is friendly, professional, thorough, efficient, patient, and transparent. He is always on point. -This was my mom's first new car purchase yet we felt totally comfortable because Ryan’s word is solid gold. Here is an example of Ryan’s honesty. The price of the vehicle that Ryan quoted to her on her first visit was the price of the vehicle when the sales document was printed. -So, we quickly wrapped up the purchase. There is no silly separate office for finance and insurance at Royal. Ryan then patiently guided my mom through the technical features together with her inside the car, he paired her phone to the sound system, and he answered all of her questions. -Noteworthy for new car shoppers is this. The GM/Buick June 2019 online advertised discounts and rebates are the exact GM/Buick discounts and rebates offered at Royal. As a result, we strongly recommend Ryan for the lowest, hassle free, out-the-door price. “Warranty for life” and “no dealer add on’s” are only two more reasons why this dealership earned our respect. -In closing, Ryan is also one of the most personable professionals with whom we have ever had the pleasure to do business. We are deeply grateful for all he did to help our mom effortlessly purchase an awesome Buick Encore at an amazingly low price. Ryan, you are the best! Thank you. You have clearly earned your 5 star dealerrater.com rating. And thank you, Royal Buick. More

Report | Print

A wonderful experience! We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our We were very pleased with the entire experience of buying a car from Royal Buick. Ryan Lapotosky is very knowledgeable, friendly, and answered all our questions honestly and in detail. His approach, and the approach of everyone we dealt with at Royal, was low key and no pressure. We have bought several cars and my wife financed cars in a past career. This has been, by far, the most pleasant experience we have had and will recommend Ryan and Royal Buick to anyone purchasing a car in the future. I would also like to give a shout out to Scott, the manager, for his assistance as well. We will definitely be back to talk with Ryan and Royal Buick when we need to purchase again. More

Report | Print