Scott Cooper | Page 10

Everyone was very good. The mechanic I tried very hard solve the problem. I have also had good service. Scott is also great The mechanic I tried very hard solve the problem. I have also had good service. Scott is also great More

by JANDAVEBROWN Verified Customer Verified Customer

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Disappointed with the lack of attention to detail and the need to return the car to the service department to fix the problems that resulted from the technician’s failure to put the car back together properl need to return the car to the service department to fix the problems that resulted from the technician’s failure to put the car back together properly. More

by sbjaques729 Verified Customer Verified Customer

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Very professional, thorough and quick! I highly recommend! I will be back as this is now my car dealership! I highly recommend! I will be back as this is now my car dealership! More

by TPWHEELER55 Verified Customer Verified Customer

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They did warranty work on my 2022 GMC 3500HD diesel Dually Denali. Although they were told that some parts were back ordered, they aggressively pursued obtaining the needed parts from GMC and came thr Dually Denali. Although they were told that some parts were back ordered, they aggressively pursued obtaining the needed parts from GMC and came through completely the work faster than originally told it would be expected. More

by GWJOHNSON52 Verified Customer Verified Customer

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They’ll sell you a faulty car, Then charge you to look at it. I had my car for 1 year and 2 month to the date of me bringing it in for having issues. They charged me almost $200 for just looking at my car t it. I had my car for 1 year and 2 month to the date of me bringing it in for having issues. They charged me almost $200 for just looking at my car then gave me the wrong diagnosis. I would highly recommend not to finance or buy used cars from there ever. So in other words unless you can pay cash for a brand new car with 0 miles stay far far away from Shottenkirk. More

by MARKLEON515 Verified Customer Verified Customer

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Everyone at Shottenkirk to very good care of us and wanted to be sure we were satisfied. wanted to be sure we were satisfied. More

by CLAYJARINKYLER Verified Customer Verified Customer

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Lacking attention to detail! Had to make 2 additional trips back to the dealership before getting the things left undone put back together correctly. Needless to say I’m not im Had to make 2 additional trips back to the dealership before getting the things left undone put back together correctly. Needless to say I’m not impressed with the service tech who did the initial work and I’m disappointed that I chose to go to Shottenkirk when the Bob Brown dealership was much closer to where I live in west Des Moines. More

by sbjaques729 Verified Customer Verified Customer

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One of the best Chevy dealerships I have ever been to. Honest, and they get the job done right the first time. Thank you for being the best out there. Honest, and they get the job done right the first time. Thank you for being the best out there. More

by Maurice J Mcfalls Verified Customer Verified Customer

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Great communication with me as to what they were doing. Honestly admitted that they weren't sure what was going on. Got the problem with it overheating fixed. Honestly admitted that they weren't sure what was going on. Got the problem with it overheating fixed. More

by Donhaselhuhn Verified Customer Verified Customer

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Our lease was about to expire and we were not able to find a suitable replacement. Because of that, we purchased the truck. We’ve worked with Dave B. many times as this was our fourth purchase from Shott find a suitable replacement. Because of that, we purchased the truck. We’ve worked with Dave B. many times as this was our fourth purchase from Shottenkirk. I’m not happy about our payment increasing over $125.00 but with higher interest rates it’s inevitable. More

by SMPSDON Verified Customer Verified Customer

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