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Scott Cooper
Scott Cooper at Shottenkirk Chevrolet

Scott Cooper | Page 11

Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of Scott Cooper

July 04, 2023

Dealership Rating
Employee Rating

It appears the dealership is making changes to the business that will improve customer experience in the service department. More

by ROBLUK.CONST
Workmanship
Recommend Dealer
Yes
Report | Print
Jul 04, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience!

June 21, 2023

Dealership Rating
Employee Rating

Great place to do business! Know matter what the problem is ! This says it all ! More

by dkreed44
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Adam Barkela, Kyle Carnahan, Scott Cooper, Samuel Dusenbery, Adi Feriz, Matt Heasley, Carl Hines, Shirley Johnsen, Dylan Miller

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Jun 22, 2023

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2023

Dealership Rating
Employee Rating

Great business. Always enjoy getting my car service there. Treat us like family. Thank you More

by Amanda Carnahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

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Jun 08, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Amanda, and we look forward to working with you again.

June 07, 2023

Dealership Rating
Employee Rating

Brought my vehicle in to get the check engine light looked at. I waited 2 hours for them to say they can't get the part for my vehicle. They also said they would email me the results of the diagnosis b More

by punkgirl67486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Cooper

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Jun 11, 2023

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 16, 2023

Dealership Rating
Employee Rating

They care about their new cars, but the owner or owners are greedy and probably don't care where the new car customer will shop for their next Chevrolet Silverado will be purchased. I love 💓 my new Corvet More

by RUSSELLHARDER
Recommend Dealer
No

Other Employees Tagged: Steve balke

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May 20, 2023

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Russell, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 03, 2023

Dealership Rating
Employee Rating

Helpful staff. Good communication throughout the repair process. Vehicle fixed right the first time. Thank you. More

by biggittyboots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barkela, Scott Cooper, Cole Dalrymple, Adi Feriz, Matt Heasley, Coltan Straker, Mike Warne

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May 03, 2023

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 20, 2023

Dealership Rating
Employee Rating

They provide Quick and concise service. Diagnosis of issues and repair schedules are what is expected. More

by ACCOUNTSPAYABLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Carnahan, Scott Cooper

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Apr 20, 2023

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 29, 2023

Dealership Rating
Employee Rating

Great service and always helpful. Thank you for the car wash. We will bring it back again More

by bigdaddy6159401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barkela, Kyle Carnahan, Scott Cooper, Cole Dalrymple

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Mar 31, 2023

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 08, 2023

Dealership Rating
Employee Rating

Staff was friendly and efficient and communicated well through the diagnostic process. My car was even done earlier than expected! More

by Raynee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Shirley Johnsen, Coltan Straker

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Mar 09, 2023

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 04, 2023

Dealership Rating
Employee Rating

The people at Shottenkirk are professional and very helpful. They pretty much aim to please, if possible. More

by LARRYMCD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Jason Wells, Sydney Hinders

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Mar 04, 2023

Shottenkirk Chevrolet responded

Thank you, Larry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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