Scott Cropper
Scott Cropper at Germain Ford of Columbus

Scott Cropper | Page 2

Sales Consultant

Germain Ford of Columbus

7250 Sawmill Road
Columbus, OH 43235

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Scott Cropper

September 26, 2024

Dealership Rating
Employee Rating

Very easy to deal with had a good time buying from Germain Ford was offered water or coffie More

by ellieduckhunt12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 26, 2024

Germain Ford of Columbus responded

Here at Germain Ford of Columbus, we are always thankful for positive feedback from our customers. Thank you, Ellie!

September 13, 2024

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They are very nice place, I like the service from here, I will visit this place again. More

by Hongdong070
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 16, 2024

Germain Ford of Columbus responded

We're elated to get your positive review of Germain Ford of Columbus. Thank you for the kudos, Hongdong070!

August 26, 2024

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Employee Rating

It was a great experience, they were very professional and communicated very well. When the upgrade was finished it all worked well and they gave me a free car wash. Outstanding group….. More

by defredritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Secrest

Aug 26, 2024

Germain Ford of Columbus responded

We're delighted to hear you had a great experience with our team at Germain Ford of Columbus! Thanks for the kind words and enjoy your freshly washed car!

April 18, 2024

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Employee Rating

Worked with James. Very friendly, very efficient and always tried to help. I had a great experience More

by aphrael_n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Carl, Seth Rahm, Chad Secrest , James

Apr 18, 2024

Germain Ford of Columbus responded

Thank you for this 5-star review of Germain Ford of Columbus! James will certainly appreciate your feedback. Take care!

March 13, 2024

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Germain has consistently strived to offer me excellent service. This visit was not exception. I appreciate that they are always trying to earn my business instead of expecting my business. Thank you to th More

by Adam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 13, 2024

Germain Ford of Columbus responded

Adam, we're glad to know that our team at Germain Ford of Columbus has consistently provided you with excellent service. We always aim to make every customer feel valued and appreciated. Thanks for your support!

January 10, 2024

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Matt Fisher service coordinator was very friendly and knowledgeable. Quick service and explained what was done to my truck. Great people to deal with. More

by jbeav52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Fisher

Jan 10, 2024

Germain Ford of Columbus responded

We're glad to know that Matt and our team at Germain Ford of Columbus provided you with friendly, knowledgeable service. Thanks for the positive feedback!

Jan 10, 2024

jbeav52 responded

Great place to purchase a vehicle from. Great service personal. Service time was as expected.

January 05, 2024

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Employee Rating

I don’t like the new check in process for my appointment for the works. They didn’t wash my car as usual. I bring my 2014 escape in every 6 months since I bought it in 2015. The Staff is always pleasant no More

by bonniesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Germain Ford of Columbus responded

We appreciate your feedback on the new check-in process at Germain Ford of Columbus. We're glad to know that our staff and servicing meet your expectations, but we apologize if you missed out on a car wash this time around. Your loyalty means a lot to us, and we hope to have the opportunity to make this up to you next time.

December 17, 2023

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Employee Rating

James Soto was very helpful, he worked with me till I found the vehicle I wanted. More

by trumpbingo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Germain Ford of Columbus responded

We are so happy that James at Germain Ford of Columbus was able to help you find the vehicle you wanted! Thanks, and we hope to see you down the road.

December 15, 2023

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Employee Rating

Always go out of their way to make purchasing a vehicle simple and easy. My third vehicle bought from this location. More

by toddcanei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Germain Ford of Columbus responded

Todd, it's great to know you've had consistently positive experiences at Germain Ford of Columbus. We appreciate your loyalty and look forward to helping with any future vehicle needs!

November 28, 2023

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Employee Rating

I have been looking for a Bronco for my daughter and they made the process very easy to locate, ship, and add a feature and different tires. They really made sure I had the car I wanted. More

by chris.d.schumacher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Germain Ford of Columbus responded

We're so glad to know that we could assist in finding the perfect Bronco for your daughter at Germain Ford of Columbus. Making sure our customers get exactly what they want is a top priority for us. Thanks for sharing your experience!

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