Scott Cropper
Scott Cropper at Germain Ford of Columbus

Scott Cropper | Page 3

Sales Consultant

Germain Ford of Columbus

7250 Sawmill Road
Columbus, OH 43235

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Scott Cropper

November 25, 2023

Dealership Rating
Employee Rating

Had a great selection of vehicles and great sales people and maintained communication and tried to work on the price for me. The sales person was very informative on the vehicle. Overall it was one of the More

by Bcoc84
Sales Price Transparency
Recommend Dealer
Yes
Nov 27, 2023

Germain Ford of Columbus responded

We're glad to know you had a positive experience with our sales team at Germain Ford of Columbus. It's great that we could provide informative service and work on the price for you! Thanks for sharing your feedback, it means a lot to us.

September 08, 2023

Dealership Rating
Employee Rating

Germane has always been great to deal with. This is the fourth vehicle we have bought from Germane. Everything was excellent. More

by jerrywricketts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2023

Germain Ford of Columbus responded

Jerry, we're so glad to know you've had consistently great experiences with us at Germain Ford of Columbus. Thank you for your loyalty and continued support! Enjoy your new vehicle!

August 16, 2023

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Our salesman, Scott Cropper, is the best. Great experience at Germain as always, this time buying our second Bronco and third vehicle from this dealer. More

by Jbatey84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2023

Germain Ford of Columbus responded

We're delighted to know that you enjoyed working with Scott and the team at Germain Ford of Columbus! Thanks so much for the support. Enjoy your new vehicle!

June 29, 2023

Dealership Rating
Employee Rating

Mike is professional and kind. He knows his job very well. No trick or hidden fees. Purchasing process ran smoothly! More

by Kyle
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Carl, Seth Rahm , Michael

Jun 30, 2023

Germain Ford of Columbus responded

Kyle, thank you for the kind words! We're glad to hear that Mike provided you with a smooth purchasing experience. Enjoy your new vehicle from Germain Ford of Columbus!

May 30, 2023

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Employee Rating

I had a great experience ordering my Bronco from Germain Ford. Everyone was super friendly and helpful! More

by Alexa.james07
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Carl, Seth Rahm, Chad Secrest , Michael Ward

May 31, 2023

Germain Ford of Columbus responded

We're glad to hear you had a great experience working with Germain Ford of Columbus, Alexa! It's always our goal to provide excellent customer service and make the car-buying process as smooth as possible. Enjoy your new Ford Bronco, and we hope to see you back!

May 23, 2023

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Employee Rating

Great dealership. BAD EXPERIENCE Torrey was great. Technicians were sloppy!!! Scratched the truck door didn’t tell anyone left grease hand prints all over the inside More

by Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Torrey

May 24, 2023

Germain Ford of Columbus responded

Thank you for your feedback. We're sorry to hear about the issues you experienced with our technicians during your visit. We strive to provide all of our customers with professional and efficient service, and we are disappointed to see that we fell short in this instance. If there is anything else we can do to improve your experience or if you would like to discuss this further, please don't hesitate to contact me. Thank you, Terry Beaver - Service Drive Manager - 614-383-4694

August 16, 2016

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Employee Rating

Once again I was more than pleased with this relationship. We have been a Germain customer since the Lexus dealership opened (in 1993?) and a Germain Ford customer since its beginning (2000?). Once again, we More

by FLYTYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Secrest , Doug Carnes, Dean Mosier, Scott Greehaugh

Oct 06, 2016

Germain Ford of Columbus responded

What a wonderful review, Mike! Thank you for sharing your history and experiences with Germain Ford and Germain Lexus. We are honored to have such a loyal customer who has followed us for so many years. It is our pleasure to provide you with such consistent customer service and are pleased our Sales and Service team have built such a positive relationship with you. Thanks again, Mike we look forward to work with you again!

June 20, 2015

Dealership Rating

Top Notch Service! In the past, my car buying experience has been awful. Scott at Germain Ford helped make this a much easier purchase for me. I will be back for future More

by momof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2015

Germain Ford of Columbus responded

It's not everyday that one's expectations of the car buying process can be changed so dramatically and we couldn't be more grateful for the opportunity to deliver the experience that did that for you. We're ecstatic to hear that Scott was able to find the perfect vehicle for you and your family and we'll see you when you're ready for the next one! Thank you for the review!

October 14, 2013

Dealership Rating

Scott was outstanding in getting me exactly what I wanted when I bought the car and has always been available to answer questions after the sale. Lori was one of the first service folks I ever spoke to at More

by youngje1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Arveson, Rod Moon, Dean Mosier

Oct 15, 2013

Germain Ford of Columbus responded

It is great to hear about how well our service team has taken care of you. We are very lucky to have such an amazing staff. Thank you for taking the time to share your thoughts with us!

August 16, 2013

Dealership Rating

I was looking for a new vehicle and went to Germain Ford on Sawmill on the advice of my sister and brother-in-law. They highly recommended Scott Cropper in sales and Dan Cook in service, so I visited the de More

by leahjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Cook

Aug 16, 2013

Germain Ford of Columbus responded

Thank you for letting us know that Scott and Dan impressed you. Congratulations on your new Escape and we look forward to taking care of it for you. Enjoy!

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