Scott Disalvo | Page 19

They provided great service on my oil change on Friday. Scott was friendly and courteous. Scott was friendly and courteous. More

by ROBINSCAMP13 Verified Customer Verified Customer

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Waiting 3 hours for an oil change and a simple tire repair is ridiculous. The entire waiting room changed from the same people I came in with to all new people. I had to go and confront Scott and what repair is ridiculous. The entire waiting room changed from the same people I came in with to all new people. I had to go and confront Scott and what the deal is. Last oil change with Krause Ford in Woodstock they drove to my house picked up vehicle did the oil change and delivered my car back in less than 3 hours. I can get a simple oil change in 15 minutes at plenty of places around. I will gladly take my business elsewhere and recommend people I know to do the same. Lack of care for people truly shows. More

by COUNTRYMAN.CHASE Verified Customer Verified Customer

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First time overall not bad, people are friendly place is clean oil changes take a bit longer than they should but customer service is nice clean oil changes take a bit longer than they should but customer service is nice More

by CODE3CSI Verified Customer Verified Customer

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I’ve always had good service with this dealership. I can’t say the same with other dealerships I’ve been too. I can’t say the same with other dealerships I’ve been too. More

by SCOTTCONNER51 Verified Customer Verified Customer

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I may be new to the area, but i can say i have found my service dealership service dealership More

by JAMESCOKER Verified Customer Verified Customer

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Scott did a good service he let me know the problems got the parts in and got expedition in to be fixed . Well pleased !! the parts in and got expedition in to be fixed . Well pleased !! More

by PATRICIATCOPELAND Verified Customer Verified Customer

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Amazing place awesome people super fast and helpful very knowledgeable easy purchase and comfortable happy knowledgeable easy purchase and comfortable happy More

by Austin Verified Customer Verified Customer

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My experience was good with the staff of Shottenkirk Ford Jasper but the problem I originally brought it in for is not resolved. The engine still makes a lot of rattling sounds and my gas mileage has not ret Jasper but the problem I originally brought it in for is not resolved. The engine still makes a lot of rattling sounds and my gas mileage has not returned. If the loss of gas mileage was over a long period of time I could understand it needing a tune up which is what they told me; but the loss of gas mileage was over a few days. The problem is still persisting but after 3 visits back to service and the issue is not resolved; why bring it back? They obviously can not find the problem. I’m not saying I won’t go back to that dealership but waiting for some major issue to occur before bringing it back, Maybe then they will be able to find the problem. I am a service technician and collision tech. I know how hard it is to find issues but I never just feed a line to a customer just to get them out of my way. I continue until I find tue issues. Even if it takes more time than I’m being paid. More

by brsoby Verified Customer Verified Customer

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Always courteous and timely service. Service advisers are efficient and honest. I trust them to fix the problem and not try to upsell me. Service advisers are efficient and honest. I trust them to fix the problem and not try to upsell me. More

by MARTIN.BLOCK Verified Customer Verified Customer

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I drive past 4 dealerships to get to Shottenkirk ford. I have had many service advisors in my time and hands down Scott is the best I have had many service advisors in my time and hands down Scott is the best More

by jgutierrez33 Verified Customer Verified Customer

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