Scott was awesome I love his ponytail too.
will come back again for next service
will come back again for next service
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by EDDIE.HEFFERON
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2024 -
Shottenkirk Ford Jasper responded
EDDIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great customer service.
Always greeted with a smile. Fast service and it’s a joy bringing my F450 there anytime for service.
Always greeted with a smile. Fast service and it’s a joy bringing my F450 there anytime for service.
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by JimM86
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Aug 25, 2024 -
Shottenkirk Ford Jasper responded
Jim, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Aug 25, 2024 -
JimM86 responded
Thanks for the great service
Austin’s professionalism, courtesy, knowledge and
conversation contributed immensely to our pleasant experience at Shottenkirk Ford reflecting greatly on himself and the team there.
conversation contributed immensely to our pleasant experience at Shottenkirk Ford reflecting greatly on himself and the team there.
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by GUS.BENTON
Verified Customer
Verified Customer
Other Employees Tagged:
Kristi Stewart, Austin Weeks
Aug 17, 2024 -
Shottenkirk Ford Jasper responded
GUS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Good people and perform the repairs in a timely manner.
I would recommend them to other people.
I would recommend them to other people.
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by SMCDONALD7003
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Scott is a fantastic representative.
His personality and expertise made my decision to make Shottenkirk Ford my dealer of choice. Thank you to Shottenkirk team.
His personality and expertise made my decision to make Shottenkirk Ford my dealer of choice. Thank you to Shottenkirk team.
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by KEEVAN.KEYES
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Aug 08, 2024 -
Shottenkirk Ford Jasper responded
KEEVAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper
Great customer service.
Scott was excellent in getting my service done in an expedited time. I always bring my F450 to Shottenkirk Ford because of the quality of service and
Scott was excellent in getting my service done in an expedited time. I always bring my F450 to Shottenkirk Ford because of the quality of service and the knowledge of the mechanics team. It’s always a pleasure to be greeted by all staff members as you walk through the doors. I’m a loyal Ford customer and always will. Thanks and Kudos to Scott my service advisor.
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by JimM86
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Shottenkirk had the car for almost 3 weeks and we didn't
receive a call when it was finished. I called to check on the vehicle last week and no one returned my call. I only found out it was finished when I
receive a call when it was finished. I called to check on the vehicle last week and no one returned my call. I only found out it was finished when I stopped by the dealership to check on it. Once the car was "finished" and we drove it off the lot, the entire skid plate underneath the vehicle peeled back and was dragging along the pavement, completely destroying the skid plate and requiring a new one. When I returned the car, the service manager refused us a rental car in the meantime and decided to argue with me instead. Now, instead of a quick transaction by returning the rental car and swapping keys, we HAVE to wait on more work that shouldn't have been needed in the first place. Mistake happen, but who forgets to resecure a skid plate after a repair order? Furthermore, why forfeit any future business for the company for the sake of saving a few bucks on a rental car? We just paid you over $7,000 for repair work. The service department blew any opportunity at our future business and we're a big Ford family. 2003 Azure Mach 1, 2021 Grabber Yellow Mach 1, and 2018 Ford Escape. We were considering trading in our vehicle at Shottenkirk but will be making the drive down to Woodstock to do business with Krause Family instead.
Bunch of amateurs.
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by GXH630
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.
Never had a bad experience with this dealership.
Always very helpful and quick on getting me out .
Always very helpful and quick on getting me out .
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by BELLTRAVIS2
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Will definitely use Shottenkirk Ford Jasper again.
We just took our Ford Bronco in for a repair that was warrantied under the power train and Scott was fantastic. Very professional and knowledgeable.
We just took our Ford Bronco in for a repair that was warrantied under the power train and Scott was fantastic. Very professional and knowledgeable. He was great to work with and will most likely purchase our next Bronco from them. Highly recommend!!!
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by Dixie Pottery Co.
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2024 -
Shottenkirk Ford Jasper responded
Dixie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great service experience took care of the problem quickly
have always had a good experience at this dealership
have always had a good experience at this dealership
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by ROBANDMARIE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Jul 30, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!