Scott Erickson
Scott Erickson at Regal Chevrolet

Scott Erickson | Page 2

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6
82 Reviews
4.6

82 Reviews

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82 Reviews of Scott Erickson

May 07, 2026

Dealership Rating
Employee Rating

Been using the service for many years. Never failed to go above and beyond. Thanks More

by MARKMCDANIAL1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew

May 07, 2026

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

May 05, 2026

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Employee Rating

Took 4 months to resolve the repair. After 2 months regal service did provide a loaner car. Cost of repair was very fair. Communication until Steve took over, I would rate a zero. Steve More

by DIVEMART3
Recommend Dealer
No

Other Employees Tagged: Scott Erickson

May 09, 2026

Regal Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Sean Bryant - General Sales Manager - 863-333-0536

May 03, 2026

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Scott has been trying to help me but so far no results. My remote stopped working about a month ago. It works find out of my garage but will not work in my garage therefore since I park my car in the gar More

by titusfamily571
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

Regal Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sean Bryant - General Sales Manager - 863-333-0536

May 01, 2026

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Very friendly Clean and professional They offered to take me home if I didn’t want to wait. Kept me well informed on what was going on with the work. More

by siamese8008
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

April 30, 2026

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Employee Rating

1st time there. Found the service department clean and kept me informed. Clean waiting area More

by chriskow16
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Regal Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Regal Chevrolet are glad to have you as a customer. Sean Bryant - General Sales Manager - 863-333-0536

April 23, 2026

Dealership Rating
Employee Rating

Good customer service. Joel is always willing to help and take care of your car. He really enjoys explaining all the work he performed on your vehicle. More

by valery.desravins1
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Recommend Dealer
Yes
Apr 23, 2026

Regal Chevrolet responded

Thank you, Valery, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

March 27, 2026

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You usually have to wait a little bit but once they finish with you, they become very attentive and they get the car in and out as quick as they can and they’re very pleasant and they work with you More

by JLOWE1252
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

March 25, 2026

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Brought my truck in for a basic service. The tire pressure was not checked and the service meter was not reset. Shouldn't have to request these items, makes me what else wasn't done.Still co More

by john-mcnulty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 28, 2026

Regal Chevrolet responded

John, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

March 03, 2026

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Employee Rating

Great fast service. I was traveling from Tennessee and my A/c went out they had me back up in 2 days. More

by b72wm
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Mar 03, 2026

Regal Chevrolet responded

We’re pleased we could restore your Chevrolet Suburban’s A/C in just two days while you were traveling from Tennessee. Thank you for trusting us with your service and safe travels ahead. Felix Mendez - Service Lane Manager - 863-333-4656

February 26, 2026

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Outstanding service from Alex and Regal Chevrolet team. Very outgoing, professional, transparent, and truly customer focused. More

by v04garrote
Sales Price Transparency
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Recommend Dealer
Yes
Feb 26, 2026

Regal Chevrolet responded

We’re thrilled to hear Alex and our staff provided friendly, open, and professional service. Enjoy every moment in your new Chevrolet. Sean Bryant - General Sales Manager - 863-333-0536

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