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Scott Erickson

Overview Reviews (91)

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Scott Erickson

Scott Erickson | Page 2

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6

91 Reviews

Overview Reviews (91)

4.6

91 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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91 Reviews of Scott Erickson

June 30, 2026

Dealership Rating

Employee Rating

Regal Chevrolet Service Deoartment was quick, kind and courteous! They made everything easy and a pleasure. courteous! They made everything easy and a pleasure. More

by Rich Wills

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 30, 2026 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Bryant - General Sales Manager - 863-333-0536

June 25, 2026

Dealership Rating

Employee Rating

Very cool very awesome and pretty quick to help me figure out what I need done or what needs to be done out what I need done or what needs to be done More

by Hamiltonkenneth566

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez , Joe Platt

Jun 26, 2026 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Bryant - General Sales Manager - 863-333-0536

June 25, 2026

Dealership Rating

Employee Rating

We had to have car towed in late on a Friday and was able to pick back up on Monday , very prompt to pick back up on Monday , very prompt More

by Lreg21

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Jun 25, 2026 -

Regal Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sean Bryant - General Sales Manager - 863-333-0536

June 24, 2026

Dealership Rating

Employee Rating

The setting was nice. They usually wash vehicles after service but didn't. Didn't know if they forgot mine or what. I didn't ask but it was on my ticket to wash. All and a They usually wash vehicles after service but didn't. Didn't know if they forgot mine or what. I didn't ask but it was on my ticket to wash. All and all it was great More

by kathyghill0518

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Jun 24, 2026 -

Regal Chevrolet responded

Kathy, we appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Regal Chevrolet. Sean Bryant - General Sales Manager - 863-333-0536

June 18, 2026

Dealership Rating

Employee Rating

Excellent El servicio excellent y Scott Erickson muy amable Un buen servicio Nos trataron muy bien amable Un buen servicio Nos trataron muy bien More

by Velezsanta739

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Jun 18, 2026 -

Regal Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Chevrolet! Sean Bryant - General Sales Manager - 863-333-0536

June 13, 2026

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Employee Rating

Scott has never failed to provide me an my family the best in keeping me in the know about all my service on my truck. Because of him I continue to bring my vehicles in knowing the quality of service . best in keeping me in the know about all my service on my truck. Because of him I continue to bring my vehicles in knowing the quality of service . More

by MARKMCDANIAL1977

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew , Joe Platt

Jun 15, 2026 -

Regal Chevrolet responded

We are so glad that we had the opportunity to work with you, Mark, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sean Bryant - General Sales Manager - 863-333-0536

May 29, 2026

Dealership Rating

Employee Rating

He was asked a very simple question about a warranty on my vehicle when coming to pick it up and instead of answering and talking about it respectfully he proceeded to be very disrespectful to me and my mo my vehicle when coming to pick it up and instead of answering and talking about it respectfully he proceeded to be very disrespectful to me and my mother. And didn't help in any way. Along with this incident he was notified on my warranty as well as the lift insurance through allied and kept insisting that it would cover costs or anything. Overall he was disrespectful and in helpful. More

by lanetm05

Verified Customer

Recommend Dealer

Other Employees Tagged: Scott Erickson

Jun 02, 2026 -

Regal Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to me at your convenience. Thank you. Steve Chilton - Fixed Operations Director - (863) 272-6522

May 15, 2026

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Employee Rating

Took care of all my needs and communicated well throughout the service. Would definitely recommend their service department throughout the service. Would definitely recommend their service department More

by alcornjl

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

May 15, 2026 -

Regal Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sean Bryant - General Sales Manager - 863-333-0536

May 09, 2026

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Employee Rating

The team at Regal Chevrolet is amazing! Very helpful, knowledgeable and ready to help. I highly recommend!! Very helpful, knowledgeable and ready to help. I highly recommend!! More

by johnfelio06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Clayton Fisher, Fransico Chavez , Joe Platt

May 09, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

May 07, 2026

Dealership Rating

Employee Rating

Been using the service for many years. Never failed to go above and beyond. Thanks Never failed to go above and beyond. Thanks More

by MARKMCDANIAL1977

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

May 07, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536