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Scott Erickson

Overview Reviews (35) Inventory (178)

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Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.8

35 Reviews

Overview Reviews (35) Inventory (178)

4.8

35 Reviews

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35 Reviews of Scott Erickson

September 04, 2025

Dealership Rating

Employee Rating

I have had 3 encounters with Regal, 1sales 2 service and all 3 were unsatisfactory, but I don’t have any complaints about Emmy all 3 were unsatisfactory, but I don’t have any complaints about Emmy More

by REA3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Emmy Andrew, Joe Platt , Shaun Wren

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Sep 08, 2025 -

Regal Chevrolet responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Felix Mendez - Service Lane Manager - 863-333-4656

August 30, 2025

Dealership Rating

Employee Rating

Outstanding service. Fast and efficient. Will always bring my Chevy to Regal. Never any complaints. Thank you Fast and efficient. Will always bring my Chevy to Regal. Never any complaints. Thank you More

by JEFFMORRIS1077

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Aug 31, 2025 -

Regal Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Felix Mendez - Service Lane Manager - 863-333-4656

August 09, 2025

Dealership Rating

Employee Rating

I had to bring my truck in after being serviced at a different dealer ship... i believe there is a higher quality when it is family owned as this one is. Regal Chevrolet diagnose the problem and replace different dealer ship... i believe there is a higher quality when it is family owned as this one is. Regal Chevrolet diagnose the problem and replace the parts in short order. Very satisfied with their professionalism and efficiency More

by RICK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 09, 2025 -

Regal Chevrolet responded

Thanks for sharing about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

August 04, 2025

Dealership Rating

Employee Rating

I always work with Emmy Andrew in the service department. always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I woul always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I wouldn't go anywhere else! More

by MAKINWAVES524

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Joe Platt , Shaun Wren

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Aug 05, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

August 02, 2025

Dealership Rating

Employee Rating

My experience with Aimee was very pleasant. The only complaint that I may have was that the time that my vehicle stayed in the facility because of parts delay was unacceptable but my service wa The only complaint that I may have was that the time that my vehicle stayed in the facility because of parts delay was unacceptable but my service was great overall experience I’ll give them a 10. More

by Lylow2002

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Aug 05, 2025 -

Regal Chevrolet responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

July 31, 2025

Dealership Rating

Employee Rating

Everyone I encountered at the Regal Chevrolet Service Department was knowledgeable, helpful and kind. I highly recommend Regal! Department was knowledgeable, helpful and kind. I highly recommend Regal! More

by H. Wallace

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shaun Wren

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Aug 05, 2025 -

Regal Chevrolet responded

Thanks for visiting us at Regal. We’re glad that the entire staff made you feel welcome. We look forward to serving you always.

July 30, 2025

Dealership Rating

Employee Rating

Very good service, fast, courteous, got us in and out. Quick and easy to make an appointment in my time frame. Quick and easy to make an appointment in my time frame. More

by denlermc21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Joe Platt , Shaun Wren

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Aug 05, 2025 -

Regal Chevrolet responded

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible.

July 27, 2025

Dealership Rating

Employee Rating

Always fast and great customer service! Never an issue to get scheduled fast and always taken care of ! Never an issue to get scheduled fast and always taken care of ! More

by cdepepper21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Joe Platt , Shaun Wren

Report | Print

Jul 28, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

July 25, 2025

Dealership Rating

Employee Rating

Scott is awesome as always Liz Scott is great, Scott is great, Scott is great great, Scott is great More

by robert.watson3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

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Jul 28, 2025 -

Regal Chevrolet responded

Thank you so much for taking the time to review us.

July 25, 2025

Dealership Rating

Employee Rating

Scott is awesome as always Liz Scott is great, Scott is great, Scott is great great, Scott is great More

by robert.watson3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

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Aug 05, 2025 -

Regal Chevrolet responded

Thank you so much for taking the time to leave us a review.

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