Scott Frey | Page 2

I don't do alot of reviews I had to do this one. I purchased a 2022 Trailblazer on 10/28 Ryan did my paperwork he was fast and so easy Ryan was great. Scott took me through the vehicle Scott was so kn purchased a 2022 Trailblazer on 10/28 Ryan did my paperwork he was fast and so easy Ryan was great. Scott took me through the vehicle Scott was so knowledgeable I was impressed. Carmen came out to make sure I was comfortable with the purchase, I was absolutely thrilled the Trailblazer is beautiful. I left Victor Chevrolet with the best experience I've ever had with a purchase of a vehicle. Thank you so much Ryan, Scott and Carmen for the outstanding customer service. More

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Scott and Ed helped me get into a safe vehicle for me and my family my family More

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I was driving home to Michigan when my car died at a rest area in Victor, NY. I google local dealerships and decided to call the service department at Victor Chevrolet. The gentleman listened to the sound my area in Victor, NY. I google local dealerships and decided to call the service department at Victor Chevrolet. The gentleman listened to the sound my car and recommended bringing it in. He gave me a contact number for a local tow company that could help. Weighing my options, I'd decided on purchasing a newer vehicle; but being from out of state was unsure if that was possible. Upon arrival at the dealership, I was greeted by Scott Frey. I explained my circumstances and was hoping he could help. Not only did Scott help me in my time of need, he provided THE BEST customer experience anyone could hope for. Not only did he reassure me that he could help, he along with his team delivered!! Although I'd arrived late at the dealership and was unable to complete the transaction that evening, Scott collaborated with his colleagues who were equally willing to help so we could get on the road ASAP. We sat down with the Sales Manager, Ed Servati, who was not only personable but treated my son and I like family. The title clerk, Lauren Woods, was so helpful in arranging for a temporary plate to get me home and completing all of the paperwork to transfer my existing plates to the new vehicle. When I had to find accommodations for the night the Finance Manager, Ryan Irish provided the contact information I needed to make a reservation. Scott not only took my son and I to the hotel, but the next day he brought the vehicle that I wanted to buy to me at the hotel for a test drive and later returned to the hotel to pick us up. By the time we returned to the dealership, everything was in order including my insurance!! The Sales Manager on duty, Rococo Muffoletto, assisted with the completion of the sale. Ryan Irish reviewed all the financial documents with me in layman's terms and Danielle Mortimer, notary, made sure the required documents had her seal of approval. From the moment I walked in the door until the time I left with my new vehicle, I was truly given a Category of One experience. Thank you to ALL of the phenomenal staff at Victor Chevrolet including the service staff that replaced the brakes/rotors and tired as well as making my new Equinox look pretty inside and out!! You ALL ROCK!! Best experience ever in care buying!! More

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Victor Chevy, what a great team! The entire car buying process was fair, straight forward and enjoyable. Thank you Carmen, Eddy, Scott and Ryan. process was fair, straight forward and enjoyable. Thank you Carmen, Eddy, Scott and Ryan. More

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Scott made me feel comfortable about buying my first brand new car. He answered all of my questions in a way I understood, and took time to give me details, I did not feel rushed or overwhelmed. brand new car. He answered all of my questions in a way I understood, and took time to give me details, I did not feel rushed or overwhelmed. More

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Everyone is amazing, will recommend to everyone. Is worth the drive even if you’re not local! the drive even if you’re not local! More

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Easy buying experience and they have more inventory than anyone else right now! I definitely recommend them. anyone else right now! I definitely recommend them. More

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Scott, Ryan, and Eddy were awesome right from the beginning. Very easy purchase, smooth process paperwork wise, great communication and a though explanation of the vehicle’s options . A win for al beginning. Very easy purchase, smooth process paperwork wise, great communication and a though explanation of the vehicle’s options . A win for all!! One happy customer. More

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I had a great experiance at Victor Chevrolet. They were not pushy at all and made the entire experiance great. I was even able to go home while they got everything ready and then came back to sign all pap not pushy at all and made the entire experiance great. I was even able to go home while they got everything ready and then came back to sign all papers. It only took about 30 minutes. Thanks Victor Chevrolet. Bob More

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Everything went smooth, vehicle was ready when I arrived, and they couldn't have been more helpful and knowledgeable. Great place to pick up a quality Equinox! and they couldn't have been more helpful and knowledgeable. Great place to pick up a quality Equinox! More

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