Scott Fuller
Scott Fuller at Serra Nissan of Birmingham

Scott Fuller | Page 3

Service Manager

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
601 Reviews
4.6

601 Reviews

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601 Reviews of Scott Fuller

July 29, 2025

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Great service, but uncomfortable seats in the waiting area , sorry they are not for seniors More

by POPPHIL1950
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Jul 30, 2025

Serra Nissan of Birmingham responded

Thank you for your feedback regarding your recent service visit! We are glad to hear that your vehicle received excellent service, and appreciate your feedback about our waiting area. We thank you for choosing Serra Nissan and hope we can serve you in the future and offer an even better experience!

July 22, 2025

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Great serve mechanically and customer service. They do what is promised and stand by their word More

by mbwatford12dnc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Jul 24, 2025

Serra Nissan of Birmingham responded

Thank you for your great review! We appreciate you choosing Serra Nissan for your vehicle's service, and are glad to hear about your great experience. We look forward to serving you in the future as well!

July 18, 2025

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They took my car right in and actually listen to me. Explain what was wrong. It took a few days to get the part in, but they called me every day to let me know what was going on which I thought was wond More

by bcave1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 19, 2025

Serra Nissan of Birmingham responded

Thank you for your 5-star review, and for trusting our team here at Serra Nissan with your vehicle's service! We are very glad to hear about your great experience, and take pride in the opportunity to serve you. We hope you will return for any future vehicle needs!

July 13, 2025

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The oil Change and tire rotation was great. A couple of days ago I noticed a section of the splash guard under the car was hanging down. I had to jack it up and repair it. I guess the tech did More

by DWSPINGRAM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Jul 14, 2025

Serra Nissan of Birmingham responded

Thank you for your review and your feedback after your service visit! We thank you for choosing our team here at Serra Nissan, and we hope that we can serve you in the future and provide an even better experience!

July 10, 2025

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Well since this is my third time receiving a message to leave a review I guess I will. I’ve been here several times with little to no help. My first time there the female service provider was very rude and More

by janayriles
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mark Muhihu , Ashley Meeks

Jul 10, 2025

Serra Nissan of Birmingham responded

Im very sorry to hear of your experience. As far as the vehicle, the Autocheck was given and reviewed before any paperwork was signed. We see that you came in for a service visit one time in June to have your rear defrost looked at. We could not duplicate the issue. I will definitely have a talk with the service advisor as that is not how we treat our customers.

Jul 10, 2025

janayriles responded

Actually, the auto check wasn’t given to me at purchasing. I only found out about the collision ten days after I got the car because I was emailed the car fax. Even when I went back I was given an apology as the sales representative told me he “didn’t see” it before selling me to car. It honestly doesn’t matter because I won’t be back but I’m gonna continue sharing my experience when asked.

July 01, 2025

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Even though my car had a secondary warranty coverage the dealership honored tans was very efficient. More

by gmckinney1954
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Jul 02, 2025

Serra Nissan of Birmingham responded

Thank you for your 5-star review and for choosing our team here at Serra Nissan for your vehicle's service! We are glad to hear your had a great visit, and we sincerely thank you for your time and business. We hope we can serve you again in the future!

June 29, 2025

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Friendly workers i was told exactly what I needed to do about my vehicle even if wasn't what I wanted to hear thanks for your service More

by arby2457
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

Serra Nissan of Birmingham responded

Thank you for your review and for trusting our team here at Serra Nissan with your vehicle's service. We are glad to hear that you received prompt, open communication from our service team and were able to address your vehicle needs. We hope that we can serve you again for future service or sales needs!

June 12, 2025

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Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
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Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd, Courtney Wilson, Zac Willis, Dragon Zheng, Theo Todd , Angel Borja, Ricardo Ibarra, Ashley Meeks

Jun 13, 2025

Serra Nissan of Birmingham responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

June 08, 2025

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Everything was done professionally and Ashley was very courteous and kind. Thank you Serra Nissan. More

by HAWKINSC16
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Jun 09, 2025

Serra Nissan of Birmingham responded

Thank you for your great review highlighting one of our great service advisors! We are grateful to have served you and earned your time and business here at Serra Nissan! We hope that you will continue to choose our team for all your future service or sales needs.

June 02, 2025

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The maintenance guy did a wonderful job with taking care of my Armada and he was very polite. More

by Williamcalhoun
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Serra Nissan of Birmingham responded

Thank you for your excellent review regarding your recent service visit! We greatly appreciate you choosing Serra Nissan and trusting our team with your vehicle's needs, and we're glad to hear everything went well. We look forward to serving you in the future for any further service or sales needs!

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