Dealership Experience
8 yrs
Industry Experience
8 yrs
107 Reviews
Write a Review107 Reviews of Scott Greer
November 22, 2023
I took my 2014 silverado in for oil change and tire rotation. My TPMS was working when I came in. However, when I picked it up it wasn't working, and they tried to charge me $600 to fix it. I took o rotation. My TPMS was working when I came in. However, when I picked it up it wasn't working, and they tried to charge me $600 to fix it. I took out my relearn tool and reprogramed the tires and it was working just fine. More
Other Employees Tagged: Scott Greer
November 14, 2023
It was just a ECM programming but Scott and Mica went above and beyond to communicate and make sure I was informed and content with what was done. These two fellas really changed my mind about how terrib above and beyond to communicate and make sure I was informed and content with what was done. These two fellas really changed my mind about how terrible customer service is these days ! Thank you ! More
Other Employees Tagged: Micah/service dept 5 stars
November 10, 2023
Waited too long for wrong diag. A 2nd opinion found the problem and fixed it. A 2nd opinion found the problem and fixed it. More
Other Employees Tagged: Victoria Montes
November 04, 2023
Really good service and they explain me everything, and suggest me other services that I have to do for better work, my english it was not very well but they understand me and explain me good. suggest me other services that I have to do for better work, my english it was not very well but they understand me and explain me good. More
Other Employees Tagged: Victoria Montes
October 29, 2023
The service is exceptional. The technicians are world class. The people care about my satisfaction. The technicians are world class. The people care about my satisfaction. More
Other Employees Tagged: Victoria Montes, Matthew Ricicki
October 28, 2023
Do not recommend! !! Lack of communication, not family friendly, zero knowledge of newer vehicles!!! We purchased a truck in May of this year. Little did we know the !! Lack of communication, not family friendly, zero knowledge of newer vehicles!!! We purchased a truck in May of this year. Little did we know there was an ongoing electrical issue! Shortly after purchasing I was driving and the dashboard lit up with every code possible! We contacted the service department and were informed that “Oh yea, this happened when we first got the truck and we couldn’t get it to recreate the issue so we thought it was good.” Scott in service informed me they’d take a look at it. They had it for 3.5 weeks!!! Had to bring in a specialist. Well… after they said it was good i go to pick up and everything isn’t even put back together properly. There was a bag of bolts sitting on the middle console. Scott told me oh.. those aren’t yours and went to walk off. I said wait.. let’s look first! He had to have the tech out back the fender well cover. Then when leaving it starts making a noise like the wiring isn’t attached correctly. They ask me to bring it in and do a drive along with the tech. I have little kids that make just dropping everything and going for a solo ride difficult! So had to bring a kid with me. The tech hears the noise, but he’s booked out so I have to wait to bring it back. On the way he smacks the fender cover where the noise is. No biggie. On the way home the codes all hit again!! I park the truck at home and call. I still have to wait 2 weeks for my scheduled appointment. Well I took it in and the tech that we’ve worked with previously has left and we have to start over again. They’ve had the truck now for over a week and a half. Scott called to tell me that they can’t get the codes to pop again (didn’t fix it or adjust anything) so I can come get the truck and drive it till something happens. Not if but WHEN something happens!! I have two little children they want me to drive in this vehicle until it codes or possibly worse. Then he tells me when it does code again to not shut truck off but to drive the truck in with hazards on since it won’t shift gears when codes are going off 😑 Not to mention I’ve only gotten communication when I call! The manager Matt promised to stay on it and contact me with the progress! Crickets! Still waiting on calls from Matt and Scott. Save yourselves the hassle and buy elsewhere!! More
Other Employees Tagged: Matthew Ricicki
October 21, 2023
They don’t take care of issue you bring car in for and look for other ways to tack on additional repairs and costs. I am absolutely not pleased. look for other ways to tack on additional repairs and costs. I am absolutely not pleased. More
Other Employees Tagged: Victoria Montes