Scott Haverl
Scott Haverl at Napoli Nissan
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Scott Haverl | Page 8

General Manager

Napoli Nissan

688 Bridgeport Ave
Milford, CT 06460

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4.7
103 Reviews
4.7

103 Reviews

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103 Reviews of Scott Haverl

November 26, 2021

Dealership Rating
Employee Rating

They are always first class. Very attentive to the customers needs! All personnel are extremely friendly and always willing to help More

by KARENART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2021

Napoli Nissan responded

Thank you for taking the time to share your fantastic feedback with us. We appreciate the five-star rating, Karen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

November 25, 2021

Dealership Rating
Employee Rating

Great professionals at Napoli Nissan. Frank Acampora prepared all the paperwork over the phone and computer on Friday. Went on Monday signed all the papers to purchase my vehicle with Scott and was in More

by luigipalma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Acampora

Nov 28, 2021

Napoli Nissan responded

Congratulations on your new vehicle, Luigi! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! Thank you for this fantastic five-star review. We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future! Scott Haverl General Manager

November 20, 2021

Dealership Rating
Employee Rating

Had a minivan that broke down so I purchased another large vehicle with 3rd row seating because I needed it for my business and my family of 6. The vehicle I purchased needed a new engine after 2 days. More

by rebekah_a
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 07, 2021

Napoli Nissan responded

Rebekah, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Dec 18, 2021

rebekah_a responded

Thanks but as I suspected would happen, nobody has reached out. Communication is not something your employees have been good at since making the sale. Last person I spoke to told me my car would probably be done before the end of the month. That was in November.

November 08, 2021

Dealership Rating
Employee Rating

Fast and friendly service. Very accommodating. I really like the appointment reminder. Definitely recommendable to other people. More

by ROBLUZ28199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

November 02, 2021

Dealership Rating
Employee Rating

Ricky was so helpful and made the process easy and painless. I will definitely be back for more cars from him in the future! More

by Brittany.pehr8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Mills

Nov 02, 2021

Napoli Nissan responded

Thank you for sharing your experience with us, Brittany! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Scott Haverl General Manager

September 28, 2021

Dealership Rating
Employee Rating

Second SUV brought at this dealership, service was great. Staff was professional, knowledgeable, helpful. DEFINITELY would purchase another vehicle from dealership. More

by yvescharles66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Napoli Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! Scott Haverl General Manager

September 17, 2021

Dealership Rating
Employee Rating

Dealership does everything at a top notch ,Very Dealership does everything at a top notch , Very informative on what your car needs at the time of service More

by Kmariconda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 09, 2021

Dealership Rating
Employee Rating

Great customer service. Detailed information of all work needed and completed. Sitting area was very clean and complementary coffee was available. Work completed within reasonable time More

by Tmgloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan.

June 10, 2021

Dealership Rating
Employee Rating

Marissa and Junior in the service department were phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli f More

by katyachilles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 04, 2021

Dealership Rating
Employee Rating

Courteous, friendly, knowledgeable service advisors. I made an appointment and they took the car in at that time. I was kept informed periodically as to the status of the job. More

by jameslash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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