Scott Haverl
Scott Haverl at Napoli Nissan

Scott Haverl | Page 8

General Manager

Napoli Nissan

688 Bridgeport Ave
Milford, CT 06460

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4.2
139 Reviews
4.2

139 Reviews

Write a Review

139 Reviews of Scott Haverl

May 16, 2023

Dealership Rating
Employee Rating

The excellent care & concern for my 2018 Nissan Sentra continues to happen at Napoli Nissan, thanks to my Outstanding & Professional service advisor…Junior Sequi! And once again, I am completely happy and More

by PAPAMAZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda , Junior Segui

May 18, 2023

Napoli Nissan responded

We are happy to see you had another positive experience with Junior and the service team at Napoli Nissan! We appreciate you continuing to choose us to care for your 2018 Nissan Sentra and for your kind words! We look forward to seeing you again! Thank you!

May 11, 2023

Dealership Rating
Employee Rating

I am extremely satisfied with the outstanding service and courtesy I received recently, for my 2018 Nissan Sentra, from my excellent service advisor, Junior Sequi, and the entire Napoli Nissan service team! More

by PAPAMAZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Maxfield, Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui

May 15, 2023

Napoli Nissan responded

John, we're so glad to hear about your great experience with Junior & the team here at Napoli Nissan! We appreciate you taking the time to share this kind review and look forward to serving you & your Sentra again in the future. Take care!

April 25, 2023

Dealership Rating
Employee Rating

Napoli Nissan is great! Service is excellent with very conscientious employees. Video to describe work needed is awesome. More

by ADNYL104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Maxfield, Luis Arboleda , Reuben Burgos, Ron "Stumpy" Fiorella, Marissa Kleiner, Junior Segui

Apr 26, 2023

Napoli Nissan responded

We're so glad we provided the best level of care for your vehicle! We look forward to assisting you again in the future! Thank you! - Napoli Nissan

April 22, 2023

Dealership Rating
Employee Rating

Service dept was great but I would never recommend anyone to buy a Nissan! Brand new radio after 3-4 months of trying to fix mine still having issues with it ! Done with Nissan! Done with Nissan has nothing More

by skello2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Maxfield, Luis Arboleda , Reuben Burgos, Ron "Stumpy" Fiorella, Marissa Kleiner, Junior Segui

Apr 25, 2023

Napoli Nissan responded

We're glad that you had a great experience with our service department but regret you are unhappy with the Nissan brand. We encourage you to reach out to our service team to discuss these concerns and see if we can help resolve them for you. We'd like to help you regain your confidence in your vehicle and hope to hear from you soon! Thank you!

April 21, 2023

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Employee Rating

At 63 years bought a new pathfinder and problems every month with no hop from the dealership. I had to use Uber for weeks and they cannot tell me what’s wrong with the car, but only that they changed the More

by CGIDARIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Maxfield, Luis Arboleda , Reuben Burgos

May 01, 2023

Napoli Nissan responded

Thank you for reaching out. I'm sorry to hear of your frustration and would like the opportunity to discuss these concerns with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Ruben Burgos - Service Mgr - 203-787-5850

April 20, 2023

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Employee Rating

They say one thing, but they do another and if you take your car there for service, you need to check your car all around because parts might get missing More

by ELIZABETHC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui, Mike G

May 01, 2023

Napoli Nissan responded

Thank you for reaching out, Elizabeth. I'm disappointed to see this review and would like the opportunity to discuss these concerns with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Ruben Burgos - Service Mgr - 203-787-5850

April 06, 2023

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Employee Rating

The staff is very courteous and accommodating. I appreciate the prompt service and workmanship. No complaints whatsoever More

by haroldfleger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Maxfield, Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui

Apr 07, 2023

Napoli Nissan responded

Thank you for the wonderful review of our Napoli Nissan team! We appreciate your business and look forward to seeing you again next time!

March 31, 2023

Dealership Rating
Employee Rating

The place is clean and most of the people are very friendly when you enter the building. More

by Rcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky Mills, Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui

Apr 03, 2023

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

March 09, 2023

Dealership Rating
Employee Rating

While I was not satisfied with my last service appointment, they are always professional . My issue was not solved and it was not the service department’s fault More

by Colleen
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nazario Santos , Junior Segui

Mar 10, 2023

Napoli Nissan responded

Thanks for the review and feedback, Colleen. Please don't hesitate to reach out if we can be of further assistance. - The Napoli Nissan Team

Mar 10, 2023

Colleen responded

When can I expect my recall part to arrive? Last communication was that Nissan did not have a replacement.

February 25, 2023

Dealership Rating

Great dealership, tons of cars to choose from all makes and models. Friendly staff. 100% would recommend. More

by SCOTTH6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2023

Napoli Nissan responded

We appreciate this awesome five-star review! Our team hopes to see you back at Napoli Nissan again in the future! Thank you!

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