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Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.4
273 Reviews
4.4

273 Reviews

Write a Review

273 Reviews of Scott Holtz

June 08, 2025

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Employee Rating

Kathleen is the best. Keeps me up to date on repairs. Repairs are completed on time and within the estimate. More

by dave.austin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2025

Quality Chevrolet responded

Thank you, Dave, for your kind words! We’re thrilled to hear that you had a positive experience with our team at Quality Chevrolet Escondido and that Kathleen kept you well-informed throughout the repair process. We appreciate your trust in us and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 07, 2025

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Employee Rating

They were very efficient & knowledgeable. The employee inside was very helpful & explained everything. I went over to Quality Chevrolet when I bought the car because when I inquired about a n More

by sandiv084
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2025

Quality Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our team's efficiency and knowledge. At Quality Chevrolet Escondido, we strive to treat every customer with the respect and attention they deserve. We're glad to hear that you had a positive experience with us compared to other dealerships. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 06, 2025

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Easy scheduling and drop off. Good communication with discovery of recall and work able to be completed same day. More

by marcus_calderon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Quality Chevrolet responded

Thank you for your review, Marcus! I'm glad to hear that you had a positive experience with scheduling and communication at Quality Chevrolet Escondido. It's great to know we could address the recall and complete the work on the same day. We appreciate your feedback and look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 20, 2025

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Bought my car there and they've kept it running for over a decade! Many thanks! More

by tim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2025

Quality Chevrolet responded

Thank you so much for your kind words! We are thrilled to hear that your car from Quality Chevrolet Escondido has been running smoothly for over a decade. Your satisfaction is our top priority, and we appreciate your loyalty. We look forward to continuing to serve you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 28, 2025

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Employee Rating

Quality's service department keeps me on the road. I feel my car is always ready to do whatever I need. My car is ready as promised when I agree to leave it—fantastic facilities with great service. More

by South City Mo
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Junior Bernal, Tom Martin , Bill Smigel

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Jan 29, 2025

Quality Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that our service department at Quality Chevrolet Escondido keeps your car in top shape and ready for you. It's great to know that you appreciate our timely service and facilities. I look forward to helping you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 13, 2025

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Employee Rating

Appointment on time, I did oil change and tire rotation. Car was also washed :) very nice touch. More

by Kasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anne

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Jan 15, 2025

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your oil change, tire rotation, and car wash met your expectations. At Quality Chevrolet Escondido, we strive to provide excellent service and appreciate your kind words. We look forward to seeing you again for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 09, 2025

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I waited almost 3 hours for an oil change with an appointment. That's poor service. More

by edsemp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 10, 2025

Quality Chevrolet responded

Thank you for your feedback. I understand your frustration with the wait time for your oil change appointment at Quality Chevrolet Escondido. We appreciate your patience and want to assure you that we strive to provide efficient service. Please feel free to reach out to me directly to discuss your experience further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2025

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Employee Rating

excellent service. ! Bill and other lady at front desk are friendly and prompt to help. More

by cardenas2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team at Quality Chevrolet Escondido. Bill and the front desk team are indeed dedicated to providing friendly and prompt service. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 05, 2025

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Employee Rating

Could've used better communication. Oil change took a long time. Appointment never got recognized between GM and Quality. More

by brich1962
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2025

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the communication and the length of time for your oil change at Quality Chevrolet Escondido. We appreciate you bringing this to our attention and will work on improving our communication processes. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to me directly. Your satisfaction is important to us, and we hope to serve you better moving forward. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2024

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Employee Rating

The whole process took a little long. That would be my only complaint. But other than that it was great. The guy who helped me was awesome. His name was Gregory Brock from chevy in esc More

by danielperrine333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Tom Martin , Gregory brock. 5 stars!

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Dec 24, 2024

Quality Chevrolet responded

Thank you, Daniel. We appreciate your feedback and I am glad to hear that Gregory provided you with excellent service during your experience at Quality Chevrolet Escondido. We understand that the process took longer than expected and appreciate you patience. Please don't hesitate to reach out if you have any questions about your vehicle and we look forward to working with you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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