Called for 2 days rang a long time no answer.
Finally, someone answered, then i got disconnected, called back, pand rang a long time again. Finally someone answered and was able to make appointm
Finally, someone answered, then i got disconnected, called back, pand rang a long time again. Finally someone answered and was able to make appointments! Took 2 hours for oil change. Someone changed my AC adjustments.
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by tripjetty
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Quality Chevrolet responded
Thank you for sharing your experience with us. I appreciate your feedback regarding the communication difficulties you encountered when trying to reach Quality Chevrolet, as well as the service time for your oil change. It's important to us that our customers receive prompt assistance and top-notch service.
If you have any further concerns or if there's anything we can do to improve your experience, please do not hesitate to contact me. I value your input and hope to serve you better in the future.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great staff and great service; however I don’t understand
why an oil change takes 3 hours. Other than that great customer service.
why an oil change takes 3 hours. Other than that great customer service.
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by fabricio_campos
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2025 -
Quality Chevrolet responded
Thank you, Fabricio. I appreciate your feedback about our staff and customer service. We understand your concern regarding the oil change duration and are continuously working to improve our service efficiency at Quality Chevrolet Escondido. We hope to see you again for your next visit.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
This service center has good appointment availability.
Very clear communication. Quick service. Easy to understand reports.
Very clear communication. Quick service. Easy to understand reports.
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by monroe12478
Verified Customer
Verified Customer
Aug 23, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! I appreciate your feedback about the clear communication and quick service at Quality Chevrolet Escondido. It’s great to hear that you found the appointment availability convenient and the reports easy to understand. We look forward to seeing you again for your next service!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very friendly people and would recommend this dealership
to all off my face book friends keep up the good work??
to all off my face book friends keep up the good work??
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by lamarkovich
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2025 -
Quality Chevrolet responded
Thank you for your kind words, Lamar! I'm thrilled to hear that you found our team at Quality Chevrolet Escondido friendly and helpful. Your recommendation to your friends means a lot to us! We appreciate your support and look forward to assisting you again in the future. Keep in touch!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The most important thing to me is the service department
makes getting things done as easy as possible. Very much appreciated
makes getting things done as easy as possible. Very much appreciated
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by jhettel74
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tom Martin
, Josh and Bill are my go to guys, very helpful
Aug 23, 2025 -
Quality Chevrolet responded
Thank you for your kind words! I'm glad to hear that you find our service department at Quality Chevrolet Escondido to be efficient and helpful. We appreciate your feedback and look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Needed an oil change and tire rotation.
The work has been done here for over 30 years on three vehicles. Always courteous and pretty quick. Great job.
The work has been done here for over 30 years on three vehicles. Always courteous and pretty quick. Great job.
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by no-reply-7qhbk8dsu6ra
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Quality Chevrolet responded
Thank you for your feedback! I am glad to hear you've been a loyal customer at Quality Chevrolet Escondido for over 30 years. It's great to know that you appreciate our courteous service and efficient work. We look forward to seeing you again for your future maintenance needs.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Had written an earlier review mentioning an issue
charging (unable to charge after the appointment). I wrote that review only after talking to the service department. However, on trying some experime
charging (unable to charge after the appointment). I wrote that review only after talking to the service department. However, on trying some experiments, I found that the problem was with my charging cord not working - and it might have been a coincidence that it stopped working right after the appointment. So, all's well that ends well!
Note: Someone did try to reach out to me after my review - so that was good! I could not respond back with the notifications I got from this website.
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by Sridhar
Verified Customer
Verified Customer
Aug 21, 2025 -
Quality Chevrolet responded
Thank you for your thoughtful update! I'm glad to hear that the issue was with your charging cord and that everything is now working well. It's great to know that our team reached out to you; we always strive to provide excellent support at Quality Chevrolet Escondido. If you have any more questions or need assistance in the future, please don't hesitate to get in touch. We appreciate your understanding and hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I will not take the time to write a review, so please don
make me.
make me.
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by rooneyconstruction
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Quality Chevrolet responded
Thank you for your rating! We appreciate your engagement with Quality Chevrolet Escondido and hope you had a positive experience. If you have any feedback or need assistance, feel free to reach out. We look forward to serving you again!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Service advisor Josh is terrific.
Professional service. Worked with my schedule to make sure my car was fixed right and ready when I needed it.
Professional service. Worked with my schedule to make sure my car was fixed right and ready when I needed it.
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by cbsmith92056
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh
Aug 15, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear about your positive experience with our service advisor, Josh. Providing professional service and ensuring our customers' needs are what we always strive for at Quality Chevrolet Escondido. We look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They feel like family and help out a lot, very kind and
JR Eddie were helpful
JR Eddie were helpful
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by VARGASA05
Verified Customer
Verified Customer
Aug 15, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! We greatly appreciate your kind words about Quality Chevrolet Escondido and our team, including JR and Eddie. It's our goal to make you feel like family and provide the best assistance possible. We look forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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