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Scott Holtz
Scott Holtz at Quality Chevrolet
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Scott Holtz | Page 14

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

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4.4
154 Reviews
4.4

154 Reviews

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154 Reviews of Scott Holtz

October 18, 2023

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Employee Rating

Easy check in, accurate on time and friendly service! The waiting area is spot-on! More

by mm2greene
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill was amazing!

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Oct 19, 2023

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Oct 19, 2023

mm2greene responded

Thank you for your follow up! Truly appreciated visiting your dealership! Looking forward to having my vehicle taken car of when needed!

October 14, 2023

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They are awesome and have been very helpful when needed. They are very friendly people More

by agstevens56
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Recommend Dealer
Yes
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Oct 17, 2023

Quality Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 13, 2023

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Kathleen was easy to communicate with and our vehicle was serviced quickly. We are very pleased with the quality of the service department. More

by robin37
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Garden

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Oct 13, 2023

Quality Chevrolet responded

Robin, thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2023

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Terrible communication. I dropped my car off for a simple repair that they had the parts for and the car was there for a week. The service advisor had no idea what was going More

by JMORGANEGG
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott was not my advisor. Simon was my advisor and had no clue what was going on.

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Oct 12, 2023

Quality Chevrolet responded

Thank you for your feedback. Here at Quality Chevrolet Escondido, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 09, 2023

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Efficient service, not the same service level as a highline dealer I'm used to dealing with but above standard for domestic service dealers. Truck services were performed on time and on budget, no com More

by newingpistelak
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 11, 2023

Quality Chevrolet responded

Hello, we strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2023

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Good suggestions, minimal upsell, washed vehicle, honored oil change agreement. Finished the work on. Time. More

by GARYBALFOUR75
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Recommend Dealer
Yes
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Oct 09, 2023

Quality Chevrolet responded

Gary, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2023

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Bill is always very good to make sure that all is completed Very helpful and kind . More

by frolmarylou71954
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Recommend Dealer
Yes
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Oct 06, 2023

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Bill does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2023

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Employee Rating

Very unsatisfied purchase a 2023 Chevrolet Silverado 1500 tailgate does not work and they still can't fix it More

by ARACELIV23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Chris Hollowell, Tom Martin

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Oct 06, 2023

Quality Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Oct 06, 2023

ARACELIV23 responded

I would like someone just to fix my truck that I purchased about a month ago and till this day it has not gotten fixed no one has gotten back to me or responded and they were gonna file a grievance On my First car payment because I didn't have the truck for the first 3 almost 4 weeks. The worst experience with Chevrolet I would not recommend anybody to purchase from this dealer

September 28, 2023

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Me gusta mucho la forma en que tratan a las personas y lo amables que son. More

by MATTYFANY
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Recommend Dealer
Yes
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Sep 29, 2023

Quality Chevrolet responded

Apreciamos sus amables comentarios, Matty. ¡Esperamos verle de nuevo en un cercano futuro! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 25, 2023

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In the 5 years I have been going to Quality Chevrolet, I have always had great service with anyone I ran across and always in service! More

by johnandskeeter
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Recommend Dealer
Yes
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Sep 27, 2023

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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