Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 25

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
443 Reviews
4.5

443 Reviews

Write a Review

443 Reviews of Scott Holtz

August 30, 2024

Dealership Rating
Employee Rating

The service experience was excellent from the initial encounter with Alec until the repair work was completed. I waited in the lounge and the car was completed in about an hour. Alec brought the car and More

by mross4734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alec Montes

Sep 03, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear about your excellent service experience with Alec at Quality Chevrolet. It's great to know that your repair work was completed quickly and efficiently. We truly appreciate your kind words and hope to see you again for any future needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 28, 2024

Dealership Rating
Employee Rating

They treated us well the service dept did a great job. The finance officer help us after we sold our truck. With getting some money back on our extended warranty. Thank you More

by culjac52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Quality Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our service department at Quality Chevrolet Escondido, and that our finance officer was able to assist you with your extended warranty. I truly appreciate your feedback and hope to see you again soon for any of your vehicle needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 24, 2024

Dealership Rating
Employee Rating

Got my car serviced. I was never asked if I wanted a new engine air filter or cabin filter. I would have had them do it. When I got my paper work after my oil change it s More

by mike.maniglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 27, 2024

Quality Chevrolet responded

Thank you for your feedback, Mike. I understand your concerns regarding the lack of communication about the engine air filter and cabin filter services during your recent visit to Quality Chevrolet Escondido. We strive to provide complete information to our customers and appreciate you pointing this out. Please feel free to reach out to me directly, and I'd be happy to assist you further or address any other questions about your service. Your satisfaction is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 24, 2024

Dealership Rating
Employee Rating

Lewis was diligent getting all the paperwork lined up and answering all my questions. The Service department found a problem with my new truck and had it fixed before I was ready to drive off the lot. More

by DILLONJSHEA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry

Aug 26, 2024

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Lewis was able to assist you diligently and ensure all your questions were answered. It's great that our Service department caught the issue with your new truck and had it fixed promptly for you. I appreciate your feedback and look forward to serving you again at Quality Chevrolet Escondido. Enjoy your new truck! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 24, 2024

Dealership Rating
Employee Rating

I bought my car in 2020. Everyone I have talked to are very good. I always tell my friends to go to Quality Chevrolet. More

by darherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan from service department is excellent.

Aug 26, 2024

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Quality Chevrolet Escondido since your purchase in 2020. Your recommendation to friends means a lot to me! I look forward to assisting you and your friends again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 23, 2024

Dealership Rating
Employee Rating

Great service Nice and excellent customer service Some employees are bilingual i loved that great experience More

by MRSHERNANDEZCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Someone else helped us was nicer and bilingual

Aug 26, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Quality Chevrolet Escondido and appreciated our excellent customer service. It's fantastic to know that our bilingual employees made a positive impact on your visit. We look forward to serving you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 19, 2024

Dealership Rating
Employee Rating

I was provided with excellent service. I would definitely have my Camaro serviced at Quality Chevy again. More

by MDHSU1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Snodgrass

Aug 21, 2024

Quality Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you received excellent service at Quality Chevrolet Escondido and that you plan to have your Camaro serviced with us again. I look forward to seeing you on your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 15, 2024

Dealership Rating
Employee Rating

The attendant, Kathleen (? ) is highly knowledgeable and nice to work with, she’s friendly and polite More

by drew46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Quality Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback about Kathleen. At Quality Chevrolet Escondido, we strive to provide exceptional service, and we're glad to hear that you had a positive experience. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 12, 2024

Dealership Rating
Employee Rating

Feel comfortable flexible no pressure dealskkkkkkkkkk jjkkkkkk. Bbjjuuu bbj bbb bbbj vvvv ggggt ggg ghg More

by lardelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Junior Bernal

Aug 13, 2024

Quality Chevrolet responded

Thank you for this review! I really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 12, 2024

Dealership Rating
Employee Rating

People were pleasant however it was marked that I needed new windshield wipers. I had just replaced the windshield wipers. They were brand new so the inspector or mechanic evidently didn’t even look at my w More

by joeruzz40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the inspection process at Quality Chevrolet Escondido. It's great to hear that our team was pleasant, but I understand your concern about the windshield wiper assessment. I strive for accuracy in our inspections, and I will ensure this feedback is addressed. If there's anything else I can assist you with or if you'd like to discuss this further, please feel free to reach out. Thank you again for your input! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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