Good customer service, fast and easy to get into the
service area. Keep appointment time.
service area. Keep appointment time.
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by MCV
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
Quality Chevrolet responded
Thank you for your feedback! I appreciate your kind words about the customer service at Quality Chevrolet Escondido. It's great to hear that you found our service area accessible and that we kept your appointment on time. We look forward to seeing you again for your next visit!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Everything went well for my scheduled service appointment
except they we not able to address a couple of issues due to time constraints.
except they we not able to address a couple of issues due to time constraints.
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by sdcnsd
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
Quality Chevrolet responded
Thank you for sharing your experience with us. I'm happy to hear that your service appointment went well at Quality Chevrolet Escondido. I understand that time constraints can sometimes limit what we can address during a visit. I appreciate your feedback and encourage you to reach out to me to discuss any outstanding issues. We look forward to assisting you further!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I was very satisfied with the Service It was fast
turnaround time for both my Trucks
turnaround time for both my Trucks
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by JOSELSIERRA82
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Junior Bernal
, Juan Gonzalez Service dept
Feb 21, 2026 -
Quality Chevrolet responded
Thank you for your wonderful review, Jose! We're glad to hear that you were very satisfied with the service and the fast turnaround time for both your trucks. We appreciate your feedback and look forward to assisting you again at Quality Chevrolet!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Amazing professional service.
Special thanks to Bill and the entire staff of Greenleaf Rental Car
Special thanks to Bill and the entire staff of Greenleaf Rental Car
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by josephmferma
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
Quality Chevrolet responded
Thank you for your amazing review, Joseph! I'm thrilled to hear that you received professional service from our team at Quality Chevrolet Escondido. It's great to know that Bill and the rest of the staff made such a positive impact on your experience. I appreciate your kind words and hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
3 hours waiting for an oil change after that
They return
the truck so duty and also poor costumer service when we arrived and ask for help
the truck so duty and also poor costumer service when we arrived and ask for help
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by olvera.fisher
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Quality Chevrolet responded
Thank you for sharing your experience with us, Olvera. I understand that waiting for an oil change can be frustrating, and I appreciate your feedback regarding the condition of your truck and the customer service you received at Quality Chevrolet Escondido. I value your input as it helps us improve. If you'd like to discuss this further, please feel free to reach out to me directly. We hope to better serve you in the future.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I had a very good experience with Josh in the servicié
department and will be asking for him in the future
department and will be asking for him in the future
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by craignyberg101050
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Snodgrass
Feb 15, 2026 -
Quality Chevrolet responded
Thank you for your kind words, Craig! I'm thrilled to hear that you had a great experience with Josh in our service department. We appreciate your trust in Quality Chevrolet Escondido and look forward to seeing you again soon for any future needs!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Service was completed on time as scheduled.
Service underwriter was helpful and knowledgeable. It took awhile to get me checked in when I first arrived for my appointment.
Service underwriter was helpful and knowledgeable. It took awhile to get me checked in when I first arrived for my appointment.
More
by wamconejo
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2026 -
Quality Chevrolet responded
Thank you for your feedback! I'm glad to hear that your service was completed on time and that our service underwriter was helpful and knowledgeable. I appreciate your patience during the check-in process and will work to improve that experience. We look forward to seeing you at Quality Chevrolet Escondido for your next visit!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Vehicle was dropped off at Dealer in October for a high
voltage battery code and was not finished until the end of January.
I had to call the dealership for updates since they would not call me and most o
voltage battery code and was not finished until the end of January.
I had to call the dealership for updates since they would not call me and most of the times that I called, there was no answer and no call-back when I left messages.
And on top of all that, after we got the vehicle back, we found the rear license plate had been stolen and the front license plate was tucked in the glove compartment.
Also, after being at the dealership for three months, the vehicle was returned dirty!
They didn't even bother to give it a wash!
Oh, and by the way, this vehicle is the Oceanside Police Chiefs take-home vehicle.
More
by Fleetmaintenance
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2026 -
Quality Chevrolet responded
Thank you for sharing your experience with us. Your feedback regarding the service on the Oceanside Police Chief's vehicle is appreciated. I understand the importance of timely communication and maintaining our vehicles to high standards. Your concerns about the lack of updates, the condition of the vehicle upon return, and the issue with the license plates are noted. I encourage you to reach out to me at Quality Chevrolet directly to discuss these matters further. Thank you again for your input.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service, was very fast and convenient.
Our service advisor was really nice and helpful
Our service advisor was really nice and helpful
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by drcherylchiro
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2026 -
Quality Chevrolet responded
Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with us at Quality Chevrolet Escondido. It's fantastic to know that our service team, especially your advisor, provided you with fast and convenient assistance. We look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Good service good quality people are really friendly
junior and Ed told me with everything they are really easy-going. I like them.
junior and Ed told me with everything they are really easy-going. I like them.
More
by hugo_1083
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2026 -
Quality Chevrolet responded
Thank you for your kind words, Hugo! I am thrilled to hear that you had a great experience with Junior and Ed at Quality Chevrolet Escondido. Our team strives to provide friendly and helpful service, and it's wonderful to know that it made a positive impact on your visit. We look forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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