Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 9

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
443 Reviews
4.5

443 Reviews

Write a Review

443 Reviews of Scott Holtz

October 19, 2025

Dealership Rating
Employee Rating

Quality Chevrolet services all 4 of my vehicles. They do great work, and keeps me Informed More

by dave.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ

Oct 20, 2025

Quality Chevrolet responded

Thank you for your wonderful review, Dave! We’re happy to hear that you trust Quality Chevrolet Escondido with all four of your vehicles and appreciate the great work we do. Keeping our customers informed is a priority for us. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 18, 2025

Dealership Rating
Employee Rating

Bill was great as always. He deserves a huge pay raise. 2nd hardest working guy in the store More

by CHRISHOLLOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Hollowell

Oct 19, 2025

Quality Chevrolet responded

Thank you for your kind words, Chris! I truly appreciate your feedback about Bill and am thrilled to hear he provided you with excellent service. At Quality Chevrolet Escondido, we strive to offer the best experience for our customers. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 18, 2025

Dealership Rating
Employee Rating

The service for the 2025 Z06 was easy and painless. I dropped off early and got a call when it was done a couple hours later . More

by gordonb2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Quality Chevrolet responded

Thank you for your wonderful review, Gordon! I am glad to hear that your service experience for the 2025 Chevrolet Z06 at Quality Chevrolet Escondido was easy and efficient. Your feedback is appreciated, and we look forward to welcoming you back for any future needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 17, 2025

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Employee Rating

I have had a couple of complicated repairs to my vehicle. The team at Quality, especially Bill, make the whole process as smooth as it can be. More

by 2023_BoltEUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill

Oct 17, 2025

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Bill and the team at Quality Chevrolet Escondido were able to make your complicated repairs as smooth as possible. We appreciate your trust in us and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 16, 2025

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Employee Rating

I have been doing business for at least 25 years. I've always been treated wonderful and kept up with any updates or service problems. Bill my service writer has taken of my personal vehicles and bus More

by DALE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Quality Chevrolet responded

Thank you for your loyalty, Dale! I am glad to hear about the excellent service you’ve received from Bill. At Quality Chevrolet Escondido, we strive to provide top-notch care for both personal and business vehicles. We look forward to continuing to serve you and your vehicles in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 12, 2025

Dealership Rating
Employee Rating

customer service skills could be enhanced to be a little bit more polite and friendly and cheerful More

by Mattfallentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 13, 2025

Quality Chevrolet responded

Thank you for sharing your feedback with us. I appreciate your insights regarding customer service at Quality Chevrolet Escondido. We strive to create a welcoming environment, and your comments will help us enhance our team's approach. If you have any more thoughts or suggestions, please feel free to reach out to me directly. Your input is valuable to us! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

Dealership Rating
Employee Rating

Bill is stellar. Service is mid at best. What happened to the car wash when they are in for service? My car was so dirty outside from just 3 days there. More

by joshesg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Quality Chevrolet responded

Thank you for sharing your thoughts with us, Josh. I appreciate your feedback about the service you received at Quality Chevrolet Escondido. I'm glad to hear that Bill provided stellar assistance, but I also understand your concerns regarding the car wash and the overall service experience. We pride ourselves on maintaining high standards, and your input helps us improve. Please feel free to reach out to us directly so we can address your concerns further. We look forward to serving you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

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Employee Rating

Very busy service department. Customer service was just average. Plenty of room for improvement on efficiency and accuracy! More

by sdmikeg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Quality Chevrolet responded

Thank you for your feedback, Mike. I appreciate you taking the time to share your experience with our service department. At Quality Chevrolet Escondido, we strive for excellence and are always looking for ways to improve efficiency and accuracy. Your input is valuable, and I encourage you to reach out to me directly to discuss your concerns further. Thank you for bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

Dealership Rating
Employee Rating

Always professional and pleasant. The waiting area is nice and clean. And your sales staff is appreciated. More

by the Bawhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Link Dixion ( didn’t see him but always great)

Oct 10, 2025

Quality Chevrolet responded

Thank you for your feedback! I appreciate your kind words about our professional staff and the cleanliness of our waiting area. At Quality Chevrolet Escondido, we strive to create a pleasant experience for all our customers. If there's anything more we can do for you, please feel free to reach out. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2025

Dealership Rating
Employee Rating

Customer service is severely lacking. No communication unless customer calls first. No shuttle service. When dropping off car, no greets you and we spent time waiting before someone came More

by Linda Slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Quality Chevrolet responded

Thank you for sharing your feedback regarding your experience at Quality Chevrolet Escondido, Linda. I understand your concerns about communication and service during your visit. Your input is valuable to us, and we are committed to improving our customer experience. If you would like to discuss this further, please feel free to reach out to me directly. I appreciate your feedback and hope to have the opportunity to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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