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Scott Jordan
Scott Jordan at Truck City Ford
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Scott Jordan | Page 2

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

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4.8
329 Reviews
4.8

329 Reviews

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329 Reviews of Scott Jordan

September 23, 2023

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Employee Rating

I cracked the driver's side mirror. Scott ordered the part, called me when it was in and scheduled the repair. I was in and out in an hour. More

by JHBOOKLADY
Recommend Dealer
Yes
Helpful
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September 22, 2023

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The problem was fixed. I am completely satisfied. Courteous and prompt service. Thank you very much. More

by HARPERJOEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Jones, Zach Khan, Mike Rodgers, Nathaniel Lewis, Monica Kinas, Jonathan Henry, Tim King, Joe Vanek , Charity Miranda

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September 18, 2023

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Waiting room nice, service good, waiting room nice service good, waiting room nice, service good More

by RICHARD.DRIFTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis, Jonathan Henry, Tim King, Joe Vanek , Charity Miranda

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Sep 20, 2023

Truck City Ford responded

Richard, thanks for your feedback based on your recent service from Truck City Ford. The team is well trained to deliver quality work in line with quality service always. Scott is one of the best, and is highly recommended daily. We are as close as a phone call for your next service requirement.

September 16, 2023

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Employee Rating

had a very long wait and the service manager did not charge me for the oil change due to a long wait Great service I will always be back and only to Truck City Ford! Sincerely, Wm. Kevin Coleman More

by KCOLEMAN3@austin.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis, Jonathan Henry, Tim King, Joe Vanek , Charity Miranda

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Sep 18, 2023

Truck City Ford responded

Kevin, we sincerely appreciate your time to write a review and provide some feedback on your service visit. Scott is one of the best, and will never disappoint for your work. He is professional, timely and transparent at all times. Thanks for the rating, and we look forward to your next visit.

September 15, 2023

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Employee Rating

Scott did a awesome job with my truck being serviced and gave me updates over the phone. More

by LOPEZ_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

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Sep 18, 2023

Truck City Ford responded

Thanks for taking time to leave us a review and provide some feedback on your visit to Truck City. Scott is highly recommended and has a large following of happy customers. We are here for any future work you may need or continued maintenance..

September 14, 2023

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Employee Rating

Friendly staff that we’re seeking to meet my needs. Found what I as looking for. More

by SNJCOVEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Polasek, Bob Salinas, Zach Khan

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Sep 15, 2023

Truck City Ford responded

Congratulations on your purchase from Truck City, and we appreciate your time to give us some feedback. The team works hard to find the right vehicle with the right deal for customers. Thanks for the feedback and rating.

Sep 15, 2023

SNJCOVEY responded

I enjoyed the whole truck buying experience at Truck City Ford. Everyone in that place was friendly, helpful, and patient as I considered options. Thank you for your help.

September 12, 2023

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Employee Rating

Scott is excellent - fitted me in in a crunch ! Brilliant service, very efficient, highly recommend More

by DMAREEUS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2023

Truck City Ford responded

Thanks for your review, your time and your business. Our service team is among the best in the area, and will always work hard to earn and keep your business.

September 12, 2023

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Employee Rating

Excellent customer service. Kept me updated on the status of my vehicle. Provided tips for making checkout easy since I have maintenance plan. More

by CLGRAY63
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Recommend Dealer
Yes
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Sep 15, 2023

Truck City Ford responded

You worked with on of our top Service Advisers i with Scott. He has a great amount of loyalty customers not only to the brand, but to the level of service he provides. He works cohesively with other teams to ensure quality service. We appreciate your feedback and the recommendation.

September 12, 2023

Dealership Rating
Employee Rating

Scott was a very helpful and informative service person. He called to let us know when our truck be ready. He explained everything they did to our truck. More

by YOLANDAR1117
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Workmanship
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Recommend Dealer
Yes
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Sep 15, 2023

Truck City Ford responded

Scott is a top performer in our service groupm, and always keeps on top of the vehicles in service. He keeps the customer informed along the way, and ensures quality work by the team. Thanks for the rating.

September 08, 2023

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Employee Rating

Kind and professional. Knowledgeable about the truck I needed parts for and got me the correct parts More

by DARYL.BURRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis, Jonathan Henry, Tim King, Joe Vanek , Charity Miranda

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Sep 12, 2023

Truck City Ford responded

Daryl, thanks for the kind words and the feedback for Truck City ford. We will always work hard for your business, and keep you informed for updates. Our techs are very well trained with certifications for superior performance. You have lots of choice for service, and we are glad you are loyal to Truck City.

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