Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Scott Jordan
Scott Jordan at Truck City Ford
Refer Me

Scott Jordan | Page 3

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

Contact Me
4.8
329 Reviews
4.8

329 Reviews

Write a Review

329 Reviews of Scott Jordan

August 22, 2023

Dealership Rating
Employee Rating

Scott and Mike were very attentive and explained things thoroughly. They both went out of their way to personally check things on the vehicle. Excellent customer service! More

by GREG52240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

Helpful
Report | Print
Aug 24, 2023

Truck City Ford responded

Scott is a top Service Advisor and always sets the example for the others by working hard, keeping his customers informed, and delivering excellent customer service. It is our job to check everything and avoid additional trips and costs. Thanks for your business and the rating.

August 22, 2023

Dealership Rating
Employee Rating

Scott was knowledgeable, attentive to details, fast and efficient. It doesn't get any better than that! More

by HOWARDHELMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Aug 22, 2023

Truck City Ford responded

Howard, we feel very fortunate to have such a valued employee as Scott Jordan. He never disappoints his customers, and is highly requested. We appreciate your time, your business, and your feedback. Thanks again!

August 19, 2023

Dealership Rating
Employee Rating

Thank you for answering all my questions! Waiting room was clean and comfortable. Until next time… More

by LYMAIN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

August 18, 2023

Dealership Rating
Employee Rating

always nice to work with staff. 1 2 3 4 5 6 7 8 9 0 More

by rico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis, Jonathan Henry, Tim King, Joe Vanek , Jospeh Hart, Charity Miranda

Helpful
Report | Print

August 15, 2023

Dealership Rating
Employee Rating

Easy to work with very quickly took care of my issue and got me back on the road More

by Texasterminators64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis, Jonathan Henry, Tim King, Joe Vanek , Jospeh Hart, Charity Miranda

Helpful
Report | Print
Aug 15, 2023

Truck City Ford responded

The goal of our team in the Service Center is to provide excellent service the right way the first time. The center is among the best in the area, and we value your business. Thanks for the rating.

August 14, 2023

Dealership Rating
Employee Rating

The dealership really trys to work with you and make sure your get what you want. More

by sscown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Salinas, Zach Khan, Mike Rodgers, Nathaniel Lewis, Jonathan Henry, Joe Vanek , Jospeh Hart

Helpful
Report | Print
Aug 14, 2023

sscown responded

Thank you for all your help and working with me and my family.

August 14, 2023

Dealership Rating
Employee Rating

The dealership allowed me to drop off my diesel for a service without an appointment. They then took a week to get my truck done and I had no word from my service advisor. Second time I’ve had a tire r More

by SCOTTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Aug 15, 2023

Truck City Ford responded

We are always happy to work customers in when the spots are available. Your time is important and your schedule is full for most customers. Thanks for trusting us to do your work, and we will keep working to continue to earn your business.

August 10, 2023

Dealership Rating
Employee Rating

For a large dealership, it was a very pleasant experience. Very nice people everywhere. Must be a well managed company that keeps their employees happy. More

by CAP10JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Aug 11, 2023

Truck City Ford responded

The dealership does work hard to keep our staff happy, and our mission statement exhibits that very thought. We work to be employee centric, stay involved in our community, and have an unyielding business practice. Thanks for your time, and your business.

August 09, 2023

Dealership Rating
Employee Rating

Scott Jordan and Robert Laughlin were great to work with. Got my transmission taken care of. More

by CROBIL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Laughlin

Helpful
Report | Print
Aug 11, 2023

Truck City Ford responded

Your business is very important to us, and thanks for the feedback. We are delighted to have the opportunity to work for you, and look forward to another opporunity in the future.

August 07, 2023

Dealership Rating
Employee Rating

My service advisor, Scott, was very professional, courteous and personable. I look forward to having the dealership handle all of my service needs related to my motorhome! More

by TexasGrad83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

Helpful
Report | Print
Aug 11, 2023

Truck City Ford responded

Scott does a super job, keeps his customers informed of progress, and ensures the work is done right on the first visit. He is dedicated and highly requested daily. we appreciate your loyalty, and thanks for your review.

1
2
3
4
...
33