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Scott Lam
Scott Lam | Page 6
Customer Service Manager
Kia of Wesley Chapel
28555 State Rd 54
Wesley Chapel, FL 33543
76 Reviews
Dealership Experience
11 yrs, 1 mo
Industry Experience
24 yrs, 8 mos
76 Reviews
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76 Reviews of Scott Lam
November 26, 2019
Kudos to ALL! Our car buying experience was a pleasure! Kudos to Scott, Tim, Zoila and everyone else involved in this experience. THANK YOU SO MUCH!!! WE LOVE OUR N Our car buying experience was a pleasure! Kudos to Scott, Tim, Zoila and everyone else involved in this experience. THANK YOU SO MUCH!!! WE LOVE OUR NEW SORENTO!!! More
by Sherry M
Other Employees Tagged: Tim Ousley, Zoila and anyone else who helped us with this lease
November 25, 2019
Excellent Service and Sales My old Kia broke down and the service department quickly found the issue, but unfortunately the part was not available in the US. I decided to talk wi My old Kia broke down and the service department quickly found the issue, but unfortunately the part was not available in the US. I decided to talk with the sales department and they showed me the truck that was a perfect fit for me and within a couple of hours I was back on the road. EVERYONE was amazing! More
by SHAWN59
Verified CustomerNovember 23, 2019
In an Out Shout out to Scott Lam and the rest of the Fuccillo Kia team! Was able to buy out my lease vehicle. Mr. Lam is always working out miracles. Shout out to Scott Lam and the rest of the Fuccillo Kia team! Was able to buy out my lease vehicle. Mr. Lam is always working out miracles. More
by FRANKHERNANDEZ2011
Other Employees Tagged: Scott Russ
November 23, 2019
Quick reliable and wonderful.. Everyone that worked in the service department. A big thank you to all the people at KIA. The people that I had contact with were kind, friendly,and d Everyone that worked in the service department. A big thank you to all the people at KIA. The people that I had contact with were kind, friendly,and did the job in a protential way. More
by HOLMESKR15
Other Employees Tagged: Brad Russ
November 04, 2019
Great Kia Fuccillo in Wesley Chapel is the best! They are very helpful. They helped us 4 years ago and they did it again this past weekend.Scott Lam was gre Kia Fuccillo in Wesley Chapel is the best! They are very helpful. They helped us 4 years ago and they did it again this past weekend.Scott Lam was great. Explained everything and worked with us. Thank-you! More
by jloreynj17
October 23, 2019
Awesome Scott and the others were very helpful and knowledgeable about the whole process. it was a delightful car buying experience. Go Fuccillo Kia!! I w Scott and the others were very helpful and knowledgeable about the whole process. it was a delightful car buying experience. Go Fuccillo Kia!! I would recommend this dealership to new car buyers More
by NMAXDB18
Other Employees Tagged: Manny Agurcia, Tim Ousley
September 28, 2019
Amazing Experience What an awesome staff from the parking to Mr. Slam (Scott Lam). Scott was extremely pressure free, excellent customer service smiled laughed and made What an awesome staff from the parking to Mr. Slam (Scott Lam). Scott was extremely pressure free, excellent customer service smiled laughed and made my overall experience anxious free what a plus. I value my experience with and the Fuccillo Family and Scott. I would recommend family and friends to purchase their next vehicle from Fuccillo Kia and Scott Lam. My he continue to soar in all he do! Blessings More
by rkcuddles
Other Employees Tagged: Tim Ousley, Melissa Prieto
September 26, 2019
Excellent process but a major fee was not mentioned. This was an end-of-lease purchase. The car was never even looked at but I got charged $795 for a "Predelivery Service Charge." This charge was NOT e This was an end-of-lease purchase. The car was never even looked at but I got charged $795 for a "Predelivery Service Charge." This charge was NOT explained to me. Other than that, everything else was fine. I did think the 5.79% interest rate was a little high considering my Credit Score is 843 (TransUnion). More
by jhreeder
September 18, 2019
Great experience We took advantage of the current offer to trade in our leased vehicle. Scott Lam was prepared for our visit and had the cars we were interested in tr We took advantage of the current offer to trade in our leased vehicle. Scott Lam was prepared for our visit and had the cars we were interested in trying lined up for us. Everyone was attentive to our needs. We would work with Scott and Tim Ousley again! More
by kmuller2
Other Employees Tagged: Manny Agurcia, Tim Ousley
August 27, 2019
Courteous and professional Very helpful, professional and knowledgeable and spends as much time as needed. You are not pressured at all. The service dept is wonderful and extr Very helpful, professional and knowledgeable and spends as much time as needed. You are not pressured at all. The service dept is wonderful and extremely competent More
by MAUREEN.FICKEN
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