Scott Lam
Scott Lam at Kia of Wesley Chapel

Scott Lam | Page 7

Customer Service Manager

Kia of Wesley Chapel

28555 State Rd 54
Wesley Chapel, FL 33543

Contact Me
4.5
77 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

24 yrs, 11 mos

4.5

77 Reviews

Write a Review

77 Reviews of Scott Lam

August 27, 2019

Dealership Rating
Employee Rating

Courteous and professional Very helpful, professional and knowledgeable and spends as much time as needed. You are not pressured at all. The service dept is wonderful and extr More

by MAUREEN.FICKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2019

Kia of Wesley Chapel responded

Maureen, thank you for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 20, 2019

Dealership Rating
Employee Rating

new Telluride Purchase Scott Lam, Manny,and Emilio are great. They all were outgoing, extremely helpful with any questions we had which I must say we didn’t have many due to More

by BART.TRANSPORT.LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Agurcia, Emilio Noble

Sep 10, 2019

Kia of Wesley Chapel responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with Scott, Manny, and Emilio. Please let us know if we can help you with anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 20, 2019

Dealership Rating
Employee Rating

Vehicle purchase Everything was great, another wonderful visit. Plenty of snacks, shuttle service and free wifi. The SUV got a full detail, very happy customer here. T More

by humbertomolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Israel Santiago, Jonathan Vidal , Pat Gomez, Michael Jimenez, Cindy Pabon, Scott Russ, Ismael Tiburcio, Tiffany Walker, Dan Wright

Sep 10, 2019

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 18, 2019

Dealership Rating
Employee Rating

Above and beyond my expectations! Tim and Scott made this the easiest car buying experience ever! I never felt pressured or frustrated, which were my prior experiences at other dealers More

by jennyb706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley

Aug 19, 2019

Kia of Wesley Chapel responded

Thank you for your great review, Jenny! We're glad to have Tim and Scott on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 15, 2019

Dealership Rating
Employee Rating

Honest service The salesman never pressured me into making a rash decision. He was very patient and polite. Scott lam wonderful. I would tell anyone that to ask for More

by rosanne.ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2019

Kia of Wesley Chapel responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Scott. Please let us know if we can ever help you in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 14, 2019

Dealership Rating
Employee Rating

Easy transaction This was one of the smoothest easiest transactions yet. Scott Lam and the finance team did a great job and we would go back and do it again if needed More

by WTJNBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2019

Kia of Wesley Chapel responded

Thank you for the great review! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 06, 2019

Dealership Rating
Employee Rating

Great! It was great! No pressure! Scott was knowledgeable and friendly. He showed us our options with no pressure. I will recommend him to my daughter when s More

by NIECY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

Kia of Wesley Chapel responded

We are happy to hear your time spent with Scott was pleasant. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 03, 2019

Dealership Rating
Employee Rating

Scott Lam was excellent sales man. Was very helpful. buying His timely in getting us into this car. All.the staff was friendly and courteous. Mr. Lam was very good in showings us how all the New things works, l More

by JOANN.MAAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2019

Kia of Wesley Chapel responded

Thank you so much for your feedback, Joann. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Lam. Please let us know if we can ever help you in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 01, 2019

Dealership Rating
Employee Rating

Exceptional team This will be my 7th vehicle purchased from Fuccillo kia/ Nissan Salesman Scott Lam handled everything quickly officiant from deciding on which c More

by Koolflyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ousley

Jul 09, 2019

Kia of Wesley Chapel responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 01, 2019

Dealership Rating
Employee Rating

Service My service appointment was great, the vehicle was washed i took the shuttle service they offer to go to walmart, everything was great. Perfect service More

by humbertomolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Visconte, Jonathan Vidal , Manny Agurcia, Edward Hernandez, Francisco Hernandez Frias, John Mastropasqua, Starlin Montero, Michael Najuch, Brad Russ

Jul 09, 2019

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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