Scott Lewis
Scott Lewis at Herb Chambers Ford of Braintree

Scott Lewis | Page 6

General Manager

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

4.5
130 Reviews
4.5

130 Reviews

Write a Review

130 Reviews of Scott Lewis

January 28, 2022

Dealership Rating
Employee Rating

Awesome customer service always respectful . kinda . polite . called me right away when the car was done . great place More

by Adam81smith10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Herb Chambers Ford of Braintree responded

Thanks, Adam! We're so happy we could make this a five-star experience! We'll see you next time!

January 16, 2022

Dealership Rating
Employee Rating

Great service super friendly and very knowledgeable. Makes car buying an easy experience. Thank you More

by skeefe16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Reed , Conner Lewis

Jan 19, 2022

Herb Chambers Ford of Braintree responded

It was our privilege to serve you! Thanks for trusting Herb Chambers Ford of Braintree with your business. We hope to see you again in the future!

January 16, 2022

Dealership Rating
Employee Rating

Jack, Gloria and Frankie were great!I pulled in on time Jack, Gloria and Frankie were great! I pulled in on time , they answered all of my questions and still finished all their work earlier than I thought More

by johnmcgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Daniel Norian, Casey Metherall, Mena Gad, Jessica Reed , Andy Andrews, Corey Casey, Eric Digirolamo, Jay Larkin, Frankie, Jack and Gloria

Jan 19, 2022

Herb Chambers Ford of Braintree responded

Thank you for your review, John! We're so happy that Jack, Gloria, and Frankie earned your 5-stars! We appreciate your service, and look forward to seeing you next time at Herb Chambers Ford of Braintree!

December 30, 2021

Dealership Rating
Employee Rating

I just bought a 2022 F-350 Super Duty. This is the 10th vehicle I’ve bought from Herb Chambers Braintree. They are positively the best dealership to deal with. Scott Lewis the general manager is always hon More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Reed , Andy Andrews

Jan 03, 2022

Herb Chambers Ford of Braintree responded

We're so glad you found the perfect 2022 F-350 Super Duty here, Matt! The Herb Chambers Ford of Braintree team appreciates you being a loyal customer and is grateful to have your business! We look forward to continuing this great relationship for years to come! Thank you!

December 23, 2021

Dealership Rating
Employee Rating

Herb chambers of Braintree has a great staff. I traded and purchased in one short visit. More

by dreganmasonry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Casey, Connor

Dec 27, 2021

Herb Chambers Ford of Braintree responded

We're so happy to hear it! Thank you for coming to Herb Chambers Ford of Braintree!

December 15, 2021

Dealership Rating
Employee Rating

Recently purchased a 2018 stone grey f 150 5 weeks ago. Was told we had a 60 day warranty. Also had 5 year 60k mile factory warranty on motor, transmission, rearend. The truck only had 46k miles on it. Bro More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Andrews, Jay Larkin

Jan 20, 2022

Herb Chambers Ford of Braintree responded

Hi Nick, We understand your frustration and assure you that we take this feedback seriously. We appreciate you bringing this to our attention and we'd like to assist you in resolving your concerns. Please reach out to me at your earliest convenience to discuss this situation. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

December 07, 2021

Dealership Rating
Employee Rating

Bought brand new vehicle. Problem day one. Denied problem. Rude, condescending. STAY AWAY from this dealership!! More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jay Larkin

Dec 27, 2021

Herb Chambers Ford of Braintree responded

JC, We're sorry to hear about this experience. We value feedback and use this information to improve customer satisfaction. Please reach out to me so I can hear more about this situation and help resolve these concerns. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

Jan 05, 2022

JC responded

You certainly didn’t value my business Scott Lewis. After multiple attempts you, who represents Herb Chambers to fix my BRAND NEW cars damaged convertible roof. You denied, covered up and interfered with my car getting serviced by ripping up a service invoice which stated by the service Forman there was an issue with the roof. You became DEFENSIVE from day one that I brought the issue of the car to your attention and denied by saying it worked normal. I owned the car for ONE Day under 24 hours. So I went to FORD corporate. Under FORD representatives advise, I brought my Mustang to another ford dealer who upon inspection found an issue immediately. The dealer had to REALIGN the roof for it to operate properly and function for me. Save your copy/paste comments that you want to make it right. I received courteous, honest help from another ford dealership that stands for the ford product and customer. This wasn’t my first purchase at a Herb Chambers dealership but it will certainly be my last. HERB CHAMBERS I HOPE YOU WILL TAKE A CLOSER LOOK WHAT IS HAPPENING BETWEEN THE WALLS OF THIS DEALERSHIP

November 04, 2021

Dealership Rating
Employee Rating

I’ve been leasing cars from Herb Chambers Braintree for almost 10 years and the sales, financing and service is always outstanding! Recently swapped my car with a new one and I was in an out of there withi More

by Marsters
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Brandon Williams , Corey Casey, Jay Larkin

Nov 04, 2021

Herb Chambers Ford of Braintree responded

We're so happy to hear the Herb Chambers Ford of Braintree team made this such a great experience! Thank you for being part of the family for so many years!

October 05, 2021

Dealership Rating
Employee Rating

Friendly very helpful very informative a nice relaxed experience would highly recommend to others and have done so in the past.A dealership you can trust that’s why we have been doing business for years More

by hhk54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain , Corey Casey, Chris

Oct 05, 2021

Herb Chambers Ford of Braintree responded

Thank you for your loyal business and kind words! We're truly grateful to have you as a Herb Chambers Ford of Braintree customer and we look forward to your next visit!

October 02, 2021

Dealership Rating
Employee Rating

The service was very good, on time and very informative on what needs to be repaired More

by Leila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Daniel Norian, Casey Metherall, Mena Gad, Jessica Reed , Andy Andrews, Corey Casey, Eric Digirolamo, Jay Larkin, Jack Nguyen

Oct 04, 2021

Herb Chambers Ford of Braintree responded

Thank you for your review, Leila! See you next time at Herb Chambers Ford of Braintree!

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