Scott Lewis
Scott Lewis at Herb Chambers Ford of Braintree

Scott Lewis | Page 7

General Manager

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

4.3
131 Reviews
4.3

131 Reviews

Write a Review

131 Reviews of Scott Lewis

October 02, 2021

Dealership Rating
Employee Rating

The service was very good, on time and very informative on what needs to be repaired More

by Leila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Daniel Norian, Casey Metherall, Mena Gad, Jessica Reed , Andy Andrews, Corey Casey, Eric Digirolamo, Jay Larkin, Jack Nguyen

Oct 04, 2021

Herb Chambers Ford of Braintree responded

Thank you for your review, Leila! See you next time at Herb Chambers Ford of Braintree!

September 26, 2021

Dealership Rating
Employee Rating

Excellent service all the time. Scott Lewis is a great general manager and is the best at customer service. More

by jv02169
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Reed , Andy Andrews, Corey Casey, Wayne Lockard

Sep 27, 2021

Herb Chambers Ford of Braintree responded

Thank you! We're glad the Herb Chambers Ford of Braintree team could provide five-star care! We hope you come back to see Scott and the team again!

July 31, 2021

Dealership Rating
Employee Rating

Came in for oil change, inspection sticker, and new front brakes. Great service. Fair price, back home within 2.5 hours! Brakes feel awesome! I’ll be back again! More

by BobStrav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin

Aug 02, 2021

Herb Chambers Ford of Braintree responded

It was our pleasure to take care of everything for you, Bob! Thanks for choosing Herb Chambers Ford of Braintree!

Aug 02, 2021

BobStrav responded

I always know where to go if I need something repaired correctly.Your technicians are well-trained!

July 27, 2021

Dealership Rating
Employee Rating

Lisa, Connor, Scott, Cory, and I think Karen at the front desk are amazing and wonderful. Loved my truck! I will change my dealership from Quirk to Herb Chambers. More

by gretchen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain , Corey Casey, Connor and receptionist

Jul 28, 2021

Herb Chambers Ford of Braintree responded

We're so glad to hear you all had a great experience working with Karen! Thank you for the awesome feedback and five-star rating! Enjoy your truck! - Herb Chambers Ford of Braintree

July 08, 2021

Dealership Rating
Employee Rating

Antwan was a pleasure to work with. Courteous & friendly. He is an asset to Her Chambers Ford. I trust my vehicles to be taken care of here. More

by jamiem223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Daniel Norian, Casey Metherall, Mena Gad, Jessica Reed , Andy Andrews, Corey Casey, Eric Digirolamo, Jay Larkin

Jul 09, 2021

Herb Chambers Ford of Braintree responded

Thank you for your confidence in Antwan and the Herb Chambers Ford of Braintree team! We greatly appreciate your business and review.

June 29, 2021

Dealership Rating
Employee Rating

I had a great leasing experience at Herb Chamber’s Ford Braintree. No pressure, no hassle-just first class customer service. Love my new Escape. More

by LG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Jessica Reed , Connor Lewis

Jun 30, 2021

Herb Chambers Ford of Braintree responded

We are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2021

Dealership Rating
Employee Rating

very disappointed.. considering how long I’ve been a loyal Ford customer.. the truck center staff was kind.. courteous and even sympathetic.. however, senior management/ GM in Braintree had no interest More

by aiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lisa Chamberlain , Jay Larkin

Jul 27, 2021

Herb Chambers Ford of Braintree responded

aiello, Thank you for taking the time to leave us a review. We always aim to deliver a top-notch experience, and we're disappointed we failed to meet your expectations during your recent visit. We strive to provide five-star care to our customers and regret you didn't experience that. I understand your frustration and I'm truly sorry. I would very much appreciate the opportunity to further discuss your concerns and hopefully restore faith in our dealership. Please reach out to me if you'd like to discuss this further. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

Jul 27, 2021

aiello responded

Theirs not a lot to talk about.. Scott tried to rip me off.. it’s that simple..

May 28, 2021

Dealership Rating
Employee Rating

The service department was excellent. The team members brought my vehicle in very quickly. They took care of my service issues with my vehicle. Excellent More

by ckokoros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Casey Metherall , Andy Andrews, Jay Larkin

Jun 02, 2021

Herb Chambers Ford of Braintree responded

It was our pleasure to take care of you! Thanks for choosing Herb Chambers Ford of Braintree for your service needs!

May 28, 2021

Dealership Rating
Employee Rating

Herb chambers staff was very helpful and shared all the knowledge needed to operate the new vehicle. Very accommodating to me and my husband. We enjoyed the interaction with the staff. More

by darlene hines
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Casey

Jun 01, 2021

Herb Chambers Ford of Braintree responded

Thank you for this great review and five-star rating, Darlene! We'll be sure to share this with our team! We'll see you next time at Herb Chambers Ford of Braintree!

April 16, 2021

Dealership Rating
Employee Rating

I have purchased 2 vehicles from this dealership and had a great experience both times. I have also used them for routine service and repair work . I’ve been more than satisfied with my experiences each t More

by Jim C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Norian , Jay Larkin, Wayne Lockard

Apr 19, 2021

Herb Chambers Ford of Braintree responded

Jim, Thank you for the glowing review! We are so pleased to continue to provide you with five-star care during your purchases and service visits! Jay and our team are always happy to see you, and we look forward to more great repairs and maintenance appointments in the future! - Herb Chambers Ford of Braintree

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