Scott Mankin | Page 54

Mullins RX330 20,000 mile service Fabulous service and attn to detail by Scott Mankin. Strong reason why we purchase our cars with you. Phenomenal service by Scott and always takes tim Fabulous service and attn to detail by Scott Mankin. Strong reason why we purchase our cars with you. Phenomenal service by Scott and always takes time to explain the service and what may be needed for the next visit. More

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Service I have been going to this dealership for 2 years since I bought the car I never like going there never found the atmosphere friendly , luckily yesterd I have been going to this dealership for 2 years since I bought the car I never like going there never found the atmosphere friendly , luckily yesterday Scott was my adviser he is the best I really don't want anybody else if he is not there I will wait until he is available , he is the best . I really hope a manager can read this review . More

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Lexus of Pembroke Pines Lying by omission is STILL LYING. This dealership sucks. People in So. Florida have so much money they just don't care how they treat people or how th Lying by omission is STILL LYING. This dealership sucks. People in So. Florida have so much money they just don't care how they treat people or how they spend their money. I bought a new 2015 NX t200 and found out AFTER how much was kept from me....ALL LIES!!! There were things the dealership offered that I found out from someone who lives near me, NOT the salesperson. SCOTT MANKIN LIES BY OMISSION. There were glaring omissions all along the way. Scott tries to come across as a low key and honest salesman. NOT. I don't have enough space to tell you all the lies (by omission) he perpetuated on me. And forget the management..or Lexus corporate!!! The management wont come out of the office if you are there and want to talk to them..and they NEVER return phone calls. Lexus corporate could care less what their dealers do. Its a joke. All the dealerships owned by HOLMAN GROUP ARE ONES TO STAY AWAY FROM. Scott tried to screw me out of accessories that came with the car!! He said he checked..he didnt check anything, never offered me a ride so I didn't have to have a rental car, him and the financial guy lied about the maintenance program!!!!!! Found that out from another dealer. There is no end to what Scott and this dealership will do to a customer. I AM SELLING MY VEHICLE TO BE OUT FROM UNDER ALL THE SCAMS THIS DEALERSHIP PERPETUATES ON IT CUSTOMERS. YOU HAVE BEEN WARNED. HEED THE WARNING. More

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A PLEASURE TO DEAL WITH I put dentist, IRS agents and car salesman appointments in the same category. Scott Mankin changed that. He is personable, knowledgeable and a pleasur I put dentist, IRS agents and car salesman appointments in the same category. Scott Mankin changed that. He is personable, knowledgeable and a pleasure to deal with. Having met him, I drove by two Lexus dealerships (82 miles) to purchase our new Lexus. More

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Liars about my credit to charge higher monthly and key fob Lied to me about my credit score to charge me a higher payment. I lost one of my key fobs, I was told they would "take care of it" using that sales Lied to me about my credit score to charge me a higher payment. I lost one of my key fobs, I was told they would "take care of it" using that sales tactic to get me into a new car. Later, I was told 99.99% of keys are a match, but I am the oddity that my 2014 IS key fob could not be matched to any key fob. Keep in mind I had to go to the dealer to learn this because my phone calls and email to customer care manager, George, or Scott were never returned even after a month. I receive a bill from Lexus for $400 for the key fob, asked dealer to pay it, they could not because I got such a good deal with my car. Though, I was sold a car on a pretense. They never tried to match the key fob, where is the report from service saying so? Stay away from Lexus of Pembroke. More

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Absolutely Perfect! I had a wonderful experience, he is very educated and professional. He made my buying experience easy with his knowledge and flexibility. I was actual I had a wonderful experience, he is very educated and professional. He made my buying experience easy with his knowledge and flexibility. I was actually doing online shopping and I cant express with words how thrilled I was that he was the one who attended me. He was very informative and extremely helpful. I felt very at ease with my purchase decision, I was not attacked to buy and I felt welcomed by the staff the moment I came in. I expected great experience, but Scott topped my expectations being very detailed oriented. I will continue to recommends everyone I know, there is no better service! More

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Loyal Lexus buyers recommends Scott Mankin My husband and I are loyal Lexus customers. Over the years we have leased and purchased 5 or more cars from Lexus. This was our first time buying a My husband and I are loyal Lexus customers. Over the years we have leased and purchased 5 or more cars from Lexus. This was our first time buying at the Pembroke Pines dealership. It was my lucky day when Scott Mankin responded to my inquiry about the 2015 inventory. We met this past Sunday at the dealership. Scott immediately makes one feel relaxed through his personable demeanor. First impressions are lasting ones. Scott knows how to listen; a key component of good salesmanship. He asked the right questions and he gave the most professional answers. He is knowledgeable about Lexus products. We highly recommend Scott and appreciate his expertise and his honesty. I would also like to commend Rafael Esquivel for his good nature and business acumen. Car buying shouldn't be stressful and with these two gentlemen it was painless. Did I mention I love my new car? Kindest regards, Kathleen F Miami More

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Steve Mankin is the best at Lexus of Pembroke Pines This was my first time leasing a Lexus. Scott gave me so much information about the car. Every trick or question he had an answer to. He really made t This was my first time leasing a Lexus. Scott gave me so much information about the car. Every trick or question he had an answer to. He really made the process about selecting a car easier for me. I went to other dealerships before and they just wanted me to buy and shut up. Scott really took the time to make sure what I wanted and was honest. He was very professional and if there is anyone you want to buy a car from at Lexus of Pembroke Pines it is Scott Mankin. More

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Great customer service skills I had a great experience with Scott and the Steve ( financial guy ). They are very professional and friendly. That was the best experience that I ev I had a great experience with Scott and the Steve ( financial guy ). They are very professional and friendly. That was the best experience that I ever had buying a car. Looking forward to meet with them in couple of months. Thanks again Thiago More

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Don't even waste time with other Lexus dealerships . Do your self a favor and see Scott Mankin, Frank Marsala, and have Oliver Brown to do your loan. Perfect combination. Bought 2 cars with them in 60 . Do your self a favor and see Scott Mankin, Frank Marsala, and have Oliver Brown to do your loan. Perfect combination. Bought 2 cars with them in 60 days More

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