Scott Najjar
Scott Najjar at Mercedes-Benz of Grapevine

Scott Najjar | Page 4

Pre-Owned Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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79 Reviews
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79 Reviews

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79 Reviews of Scott Najjar

April 12, 2017

Dealership Rating
Employee Rating

My first Mercedes We highly recommend Park Place Motorcars Grapevine and especially Scott Najjar. We live @ 110 miles from Grapevine and actually have a Mercedes Deale More

by My first Mercedes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

April 04, 2017

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Employee Rating

The best experience and deal ever. I had a great experience at Park Place MB Grapevine. My primary contact was the Internet Sales Scott najjar. He made the whole experience so easy. His More

by Ali ibrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 24, 2016

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Employee Rating

Just $how me the money!!! Purchased a 2015 E 400 coupe in November 2015. After I took it home I noticed a ticking sound in the front right wheel. Three days later I wanted to r More

by abell2do
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 26, 2016

Mercedes-Benz of Grapevine responded

Hello, Thank you for bringing this to our attention. After speaking with the dealership team, we’ve learned that your vehicle was brought in for service 5 times. The first service visit was for a suspension issue, which was repaired. The second visit was for a squeak in the seat, which could not be replicated by the service team. The third and fourth visits were for normal vehicle service, and your most recent visit was for a scratch, which was also repaired. You did not indicate that you were in any way unhappy with your vehicle or that you wished to return it. Your husband is currently in talks to trade in his coupe at our dealership location. Please let us know if there is anything else we can do to assist you.

August 31, 2016

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Employee Rating

Thank you for the quality Scott Najjar is extremely professional and experience in help me in your Mercedes Benz 2014 c is a wonderful sale manager. Sincer More

by Class300
Recommend Dealer
Yes

Other Employees Tagged: Scott Najjar

August 22, 2016

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Employee Rating

World Class Service I recently purchased a 2016 GLE 350 from Scott Najjar. I had been looking for a few weeks at inventory on multiple websites and had even visited with More

by Dallasbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2016

Mercedes-Benz of Grapevine responded

Hello, We are sorry to hear of your experience at our Dallas location, and would like to learn more so that we may improve our operations. Please contact Robert Hinkle, our General Manager, at rhinkle@parkplace.com, and he will be happy to discuss your feedback. However, we're happy that your experience with Scott at Park Place Motorcars Grapevine was enjoyable, and that his patience and subsequent communication after your purchase impressed you. Thank you for your recommendation!

August 17, 2016

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Employee Rating

A great salesman that did above and beyond for us! A little bit of background: although this is a Mercedes-Benz dealership we came to look at a pre-owned 2010 Lexus HS 250h. Upon our arrival, Scott war More

by Lexus10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2016

Mercedes-Benz of Grapevine responded

Hello, Thank you for taking the time to let us know of your positive experience with Scott! We are so happy to hear that he addressed all issues with the vehicle you were interested in, and that you are satisfied with the deal you reached. We look forward to working with you again in the future!

July 04, 2016

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Employee Rating

Excellent Buying Experience! We bought our GLE 2016 from Park Place Grapevine and we are very pleased and satisfied with the dealership and their professional customer service exp More

by Fadi L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2016

Mercedes-Benz of Grapevine responded

Fabi, After speaking with the dealership team, we’ve learned that you were working on a deal with our Dallas location when you inquired about a 2016 GLE350 at our dealership. When we viewed their offer in our system, we adjusted our asking price accordingly. However, you wanted to take another $1000 off the asking price, and unfortunately, we could not come to an agreement on a price. You communicated that you would be purchasing the vehicle from our Dallas location. However, your wife called us back and said that she liked our model better. We were still unable to reach a deal. We wish you the best.

June 13, 2016

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Employee Rating

Pleasant experience We were just looking, not planning on buying yet but because of the knowledgeable salesman we ended up buying. It was an easy and nice experience. More

by mercer15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 04, 2016

Dealership Rating
Employee Rating

Truly professional! Great experience I had a great experience working with Scott. He was truly professional through the entire experience and follow up. Found the right vehicle at the rig More

by rik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 23, 2016

Dealership Rating
Employee Rating

My First Mercedes! This was an exceptional car buying experience! Scott is fantastic. He made me feel welcome and explained everything we needed to know regarding the More

by MERCGLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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