Scott Orsini
Scott Orsini at Executive Jeep
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Scott Orsini

General Manager

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.3
19 Reviews

Dealership Experience

37 yrs, 11 mos

4.3

19 Reviews

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19 Reviews of Scott Orsini

April 21, 2024

Dealership Rating
Employee Rating

Excellent experience. Salesperson very helpful but not aggressive. The staff was excited about the product they are selling. Really exceptional More

by Lorelei Elia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2024

Dealership Rating
Employee Rating

I want to thank all who took part in helping me solve the problem with my Nissan Connect. Especially Tyler. I would also like Donoven, and Francisco for their expertise in helping me on deciding to buy a 202 More

by georgeesposito1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Executive Jeep responded

Thank you for your very kind review, George. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep. We look forward to sharing your compliments with our crew.

October 19, 2023

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I've been a customer here since 2017 and always had a positive experience in sales and service. More

by penningtonln
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Barrios , Nicole Stevens

Oct 20, 2023

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 18, 2023

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Located close by. . Can easily get an appointment most times. They wash your car when finished. More

by Jim S
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot , Leilani Rodriguez, Tyler Wagoner

Oct 19, 2023

Executive Jeep responded

Thank you so much for your excellent review, Jim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2023

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Excellent staff, superior service…been going to Executive for over 20 years and don’t plan on going anywhere else! More

by Mary5817
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 15, 2023

Executive Jeep responded

Thank you for continuing to choose Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 08, 2023

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Employee Rating

The worst experience I've ever had at a car dealership. My auxiliary battery light was on the day I drove it out of the parking lot after purchasing the vehicle. I wasn't too concerned at the time but when More

by Debbie081458
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ty Hubbard

Sep 13, 2023

Executive Jeep responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Debbie, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 24, 2023

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Employee Rating

This dealership is terrible. I had problems with my brand new car within 25 days of taking ownership and nothing was done to correct the problem. I was brushed off by not only th More

by MELISSA_RIENZO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Francisco Cordova, Beloved Bridges, Elijah Roldan , Leilani Rodriguez

Aug 28, 2023

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 03, 2023

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Employee Rating

Always a good experience at executive jeep. ,never have any problems with the service ever More

by FLIPFLOPSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler J. Leopizzo

Aug 03, 2023

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 01, 2023

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Employee Rating

It took 3 hours for them to find a broken wire. I don’t believe it took that long. I was charged for 3 hours to diagnose the problem. I have very good coverage added on my car. I called the general More

by MACHAM21
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Alberto Benot, Gary Grote

Jun 02, 2023

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 01, 2023

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Employee Rating

Fast, clean and efficient service done by the technician and I recommended this service center for an oil change and other scheduled maintenance More

by JOHND73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot

Apr 02, 2023

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again!

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