Dealership Experience
40 yrs
26 Reviews
Write a Review26 Reviews of Scott Orsini
October 18, 2023
Located close by. . Can easily get an appointment most times. They wash your car when finished. . Can easily get an appointment most times. They wash your car when finished. More
Other Employees Tagged: Alberto Bonet , Leilani Rodriguez, Tyler Wagoner
September 14, 2023
Excellent staff, superior service…been going to Executive for over 20 years and don’t plan on going anywhere else! for over 20 years and don’t plan on going anywhere else! More
Other Employees Tagged: Alberto Bonet , Beloved Bridges, Gary Stanley
September 08, 2023
The worst experience I've ever had at a car dealership. My auxiliary battery light was on the day I drove it out of the parking lot after purchasing the vehicle. I wasn't too concerned at the time but when My auxiliary battery light was on the day I drove it out of the parking lot after purchasing the vehicle. I wasn't too concerned at the time but when I brought it in for an oil change I wanted them to check it. I wasn't gonna have it fixed because the serviceman said it would cost me 300.00. I asked him if there was any harm in not fixing it and he said it could drain my main battery. I talked to the manager about my concerns and that the vehicle was like that when I purchased it. He said the only thing he could do for me is go half so it would cost me 150.00 and I agreed. I tried calling the service department 3 times in the afternoon to see if it was ready and was hung up on all 3 times. Then I was informed later in the day I needed a new battery and they could install it or I could have someone else install it. I told him I would have someone else do it. When I picked it up the salesman told me the battery light went off for some reason and I didn't have to put a new battery in after all. It cost me 195.00 and when I looked up the prices of what the charge should have been it was anywhere from 200 to 300.00 and I also found out the auxiliary battery will not harm the main battery if it's not engaged. I was lied to, taken advantaged off and mistreated as a customer. That is the 3rd vehicle I bought from Executive Jeep and will never ever go back there again. More
Other Employees Tagged: Ty Hubbard
August 24, 2023
This dealership is terrible. I had problems with my brand new car within 25 days of taking ownership and nothing was done to correct the problem. I was brushed off by not only th I had problems with my brand new car within 25 days of taking ownership and nothing was done to correct the problem. I was brushed off by not only the 2 sales managers but Scott Orsini as well. I’ll never go back to Executive. This is my third vehicle purchased at this dealership. Very disappointed. More
Other Employees Tagged: Beloved Bridges, Francisco Cordova, Leilani Rodriguez, Elijah Roldan
June 01, 2023
It took 3 hours for them to find a broken wire. I don’t believe it took that long. I was charged for 3 hours to diagnose the problem. I have very good coverage added on my car. I called the general I don’t believe it took that long. I was charged for 3 hours to diagnose the problem. I have very good coverage added on my car. I called the general manager that I wasn’t happy and I never received a call back. I am not very happy!!!!! More
Other Employees Tagged: Alberto Bonet , Gary Grote
April 01, 2023
Fast, clean and efficient service done by the technician and I recommended this service center for an oil change and other scheduled maintenance and I recommended this service center for an oil change and other scheduled maintenance More
Other Employees Tagged: Alberto Bonet
March 17, 2023
I have been very happy with executive Jeep since I leased a vehicle two years ago. They always go above and beyond for me. a vehicle two years ago. They always go above and beyond for me. More
Other Employees Tagged: Alberto Bonet, Frank Gargano, Matt Bussolari , Beloved Bridges, Gary Grote
February 13, 2023
Great service from a great dealership, would not expect anything less from the Executive team. anything less from the Executive team. More
Other Employees Tagged: Alberto Bonet
February 11, 2023
Executive Jeep service is always attentive to all of my Jeep’s service and maintenance needs. Jeep’s service and maintenance needs. More
Other Employees Tagged: Alberto Bonet , Gary Grote, Ty Hubbard

