Scott Orsini
Scott Orsini at Executive Jeep

Scott Orsini | Page 2

General Manager

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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5.0
26 Reviews

Dealership Experience

40 yrs

5.0

26 Reviews

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26 Reviews of Scott Orsini

October 18, 2023

Dealership Rating
Employee Rating

Located close by. . Can easily get an appointment most times. They wash your car when finished. More

by Jim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet , Leilani Rodriguez, Tyler Wagoner

Oct 19, 2023

Executive Jeep responded

Thank you so much for your excellent review, Jim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2023

Dealership Rating
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Excellent staff, superior service…been going to Executive for over 20 years and don’t plan on going anywhere else! More

by Mary5817
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet , Beloved Bridges, Gary Stanley

Sep 15, 2023

Executive Jeep responded

Thank you for continuing to choose Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 08, 2023

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The worst experience I've ever had at a car dealership. My auxiliary battery light was on the day I drove it out of the parking lot after purchasing the vehicle. I wasn't too concerned at the time but when More

by Debbie081458
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Ty Hubbard

Sep 13, 2023

Executive Jeep responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Debbie, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 24, 2023

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This dealership is terrible. I had problems with my brand new car within 25 days of taking ownership and nothing was done to correct the problem. I was brushed off by not only th More

by MELISSA_RIENZO
Service Price Transparency
Service Time
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Recommend Dealer
No

Other Employees Tagged: Beloved Bridges, Francisco Cordova, Leilani Rodriguez, Elijah Roldan

Aug 28, 2023

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 03, 2023

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Always a good experience at executive jeep. ,never have any problems with the service ever More

by FLIPFLOPSE2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler J. Leopizzo

Aug 04, 2023

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 01, 2023

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Employee Rating

It took 3 hours for them to find a broken wire. I don’t believe it took that long. I was charged for 3 hours to diagnose the problem. I have very good coverage added on my car. I called the general More

by MACHAM21
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Alberto Bonet , Gary Grote

Jun 02, 2023

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 01, 2023

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Employee Rating

Fast, clean and efficient service done by the technician and I recommended this service center for an oil change and other scheduled maintenance More

by JOHND73
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

Apr 02, 2023

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again!

March 17, 2023

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I have been very happy with executive Jeep since I leased a vehicle two years ago. They always go above and beyond for me. More

by CHRISKOVACS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet, Frank Gargano, Matt Bussolari , Beloved Bridges, Gary Grote

Mar 19, 2023

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

February 13, 2023

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Employee Rating

Great service from a great dealership, would not expect anything less from the Executive team. More

by BADDABING220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

Feb 13, 2023

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2023

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Employee Rating

Executive Jeep service is always attentive to all of my Jeep’s service and maintenance needs. More

by shrubby06_formal
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet , Gary Grote, Ty Hubbard

Feb 12, 2023

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

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