Scott Pfannenstiel | Page 2

The service department is fantastic and I come to this location because I trust Scott. location because I trust Scott. More

by kford5 Verified Customer Verified Customer

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Easy to schedule maintenance and my car is done when they say it will be done. The advisers never try and up sale me into things I don’t want, they suggest in accordance with Audi service requirements. My on say it will be done. The advisers never try and up sale me into things I don’t want, they suggest in accordance with Audi service requirements. My one gripe is on my previous service visit, I was not reminded when my Audi care was going to expire, so I ended up loosing out on a paid service, which upset me. I had made a personal service budget plan for the year and that caused a hiccup in that plan. However, in the grand scheme of things though, Audi Gilbert has treated me well. More

by ericmmessina Verified Customer Verified Customer

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Best service I've ever gotten at a Audi dealership they explained everything so I could understand Thank you! explained everything so I could understand Thank you! More

by Cobalt88 Verified Customer Verified Customer

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Scott is knowledgeable, friendly, professional & a pleasure to work with. Audi Gilbert is clean & they take care of their customers. pleasure to work with. Audi Gilbert is clean & they take care of their customers. More

by jmw1714 Verified Customer Verified Customer

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I am on my 3rd Audi and have worked with 4 different dealerships in 2 states. Audi Gilbert has the best customer service by far. dealerships in 2 states. Audi Gilbert has the best customer service by far. More

by Sderm Verified Customer Verified Customer

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Great service experience, got my car dialed in with great customer service. Thank you Audi Gilbert. customer service. Thank you Audi Gilbert. More

by SNVBURGETT Verified Customer Verified Customer

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As a new Audi owner, I found my first experience with the Audi Service to be very smooth. Scott was courteous and kept me updated with the progress of the repair. Audi Service to be very smooth. Scott was courteous and kept me updated with the progress of the repair. More

by Isabelle Verified Customer Verified Customer

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It appears everything was done right and the vehicle was cleaned great after the schedule maintenance. cleaned great after the schedule maintenance. More

by MWisocki Verified Customer Verified Customer

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Amazing customer service from everyone! The recommended service for my vehicle made a huge difference in the performance The recommended service for my vehicle made a huge difference in the performance More

by Stephanie M Verified Customer Verified Customer

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No communication on status. 2 weeks for a simple oil change. Didn’t even fix the issue of connectivity 2 weeks for a simple oil change. Didn’t even fix the issue of connectivity More

by ritesh_khanna Verified Customer Verified Customer

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