Scott Rhodes | Page 10

Excellent customer service Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. More

by aanih Verified Customer Verified Customer

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Over Priced Labor Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the sp Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the springs needed removed and compressed, just regular 2 point fixed locations. Price per shock was OK, but Labor to install was over $225. I have been to other service garages over 40 years and Never paid this much for installation, but I needed the inspection done as it was the end of the month. I would highly question the labor rate if other work is required again. More

by mbilly Verified Customer Verified Customer

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Always friendly Love this dealership....all staff has been friendly and helpful.....they are also understanding to all concerns and needs....I plan on buying my next Love this dealership....all staff has been friendly and helpful.....they are also understanding to all concerns and needs....I plan on buying my next vehicle at this dealer.. More

by PHYLLISDIXON46 Verified Customer Verified Customer

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Fast and Friendly They totally explained the service I has asking for and willing to go the extra mile for the customer. Very friendly and service was done very timely. They totally explained the service I has asking for and willing to go the extra mile for the customer. Very friendly and service was done very timely. More

by kbrombaut Verified Customer Verified Customer

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In for oil change Always great service.. My technician Scott Rhodes is top notch. Always recommend Cortese to my family and friends.. Looking forward to buying my next Always great service.. My technician Scott Rhodes is top notch. Always recommend Cortese to my family and friends.. Looking forward to buying my next F 150. More

by rfg1861 Verified Customer Verified Customer

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Fast and curtious Did everything in a fast and curtious manor. Made sure car and truck was kept clean. Let me know the minute vehicles were finished so I would not wast Did everything in a fast and curtious manor. Made sure car and truck was kept clean. Let me know the minute vehicles were finished so I would not waste time waiting around. More

by debdarrell Verified Customer Verified Customer

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Great Experience As always, I get treated with friendly faces and get my service needs expedited quickly. Everyone connected to the service group are always there to h As always, I get treated with friendly faces and get my service needs expedited quickly. Everyone connected to the service group are always there to help. More

by gosman Verified Customer Verified Customer

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My experience buying a new truck was great Burt Lyon did a good job working with me. He provided a lot of assistance helping me to understand the new "perk" on my truck before I drove away from the dealersh a good job working with me. He provided a lot of assistance helping me to understand the new "perk" on my truck before I drove away from the dealership and I felt he worked to get me a good deal. More

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Recently had my 04 Mustang in for an oil change. I drive this car seasonally and only in nice weather when I can enjoy the convertible. Anyway, last year I unknowingly missed my inspection by a few months. this car seasonally and only in nice weather when I can enjoy the convertible. Anyway, last year I unknowingly missed my inspection by a few months. Realizing this, Scott called and asked if I'd like the inspection done early as it was due in July. I was grateful for this consideration and the very real possibility of avoiding a traffic stop and ticket had I let the inspection lapse again. It's these little things that keep me coming back to Cortese Ford. I'd also like to commend the service staff for their professionalism and politeness whenever I;'m in there for service on one of our 3 fords. They're always friendly and willing to answer questions. And I always get a follow up call from Ron which is nice to see hat everyone is interested in making the customer happy More

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