Scott Rice | Page 3

Best Salesman I was looking for a new SUV, and Scott was so helpful and led me to my new Jeep! He was so helpful and knowledgeable and answered all my questions! I was looking for a new SUV, and Scott was so helpful and led me to my new Jeep! He was so helpful and knowledgeable and answered all my questions! More

Helpful 0

Report | Print

The Absolute Best Thank you for treating me like family throughout my entire experience at Arrigo. My sales experience with Scott Rice was the absolute best. He was ext Thank you for treating me like family throughout my entire experience at Arrigo. My sales experience with Scott Rice was the absolute best. He was extremely knowledgable, no pressure and very kind! I am very grateful for his assistance in helping me lease a brand new Jeep Grand Cherokee at the best price. Thank you for the ease of my purchase experience from start to finish. I am absolutely in love with my new car. It was also the most efficient, quick and easy experience I have ever had at a car dealership! More

Helpful 0

Report | Print

Scott is the best there is. I purchased along with my Father-- a 2008 Challenger SRT8 back in August 2008 (Hemi Orange) Scott was the best sales rep I've ever had the pleasure of I purchased along with my Father-- a 2008 Challenger SRT8 back in August 2008 (Hemi Orange) Scott was the best sales rep I've ever had the pleasure of dealing with. If I ever have a MOPAR issue and I am in Florida I will contact Scott. I haven't seen him in years but I can confirm that he is the best of the best. Matt. More

Helpful 0

Report | Print

Great service! Scott Rice was exceptional! Very helpful! We needed car for the family and he showed us exactly what we wanted and needed. He did not waste our time. Scott was efficient and listened, We needed car for the family and he showed us exactly what we wanted and needed. He did not waste our time. Scott was efficient and listened, More

Helpful 0

Report | Print

Above and beyond I went to Arrigo Dodge in Westpalm looking to replace my company vehicle that had just been totaled in a motor vehicle accident. I spoke with Scott R I went to Arrigo Dodge in Westpalm looking to replace my company vehicle that had just been totaled in a motor vehicle accident. I spoke with Scott Rice told him what I was looking for a Dodge ram 1500 diesel it was towards the end of the day. Scott told me he would look and find me one and call me when he does. Scott found one at one of his other locations and said he would get it to the Westpalm dealership ASAP but he was off the next day. Well the next day came I got a call from Scott telling me the vehicle was at Westpalm I was shocked Scott came in on his day off to make sure that vehicle got there ASAP. Everyone deserves a day off but Scott went above and beyond knowing I needed that vehicle to run my business. When I came in to do the purchase everything went very smooth Scott sent me in to see Johnny in finance what a professional gentleman no pressure trying to sell me stuff I didn't want he went over all the plans I picked what I wanted and he gave me a great deal. Thank you to Scott rice for making this an easy purchase I am now looking for a new vehicle for my wife and will definitely use Scott! More

Helpful 0

Report | Print

awesome experience Scott Rice made the purchase of my RAM 1500 Rebel truck a very fun and pleasant experience. He was respectful and professional. Both Scott and his ma Scott Rice made the purchase of my RAM 1500 Rebel truck a very fun and pleasant experience. He was respectful and professional. Both Scott and his manager provided a easy no nonsense approach to discussing the final numbers for my lease. I've been to several Dodge / RAM dealerships and would highly recommend this one for the quality and professional atmosphere, especially to females that may feel intimidated by the whole male dominant car dealership perception. Scott Rice is exceptional, easy to communicate with, answered my questions, great customer service qualities and definitely someone i would send my friends and family to. THANKS AGAIN SCOTT, i'm loving my bad xxx REBEL TRUCK :-) and most importantly i felt i got a great deal. More

Helpful 0

Report | Print

THE WORST CUSTOMER SERVICE THE WORST CUSTOMER SERVICE. I was looking to trade in my car and get a JEEP. I filled out the finance app online with another location and was preappr THE WORST CUSTOMER SERVICE. I was looking to trade in my car and get a JEEP. I filled out the finance app online with another location and was preapproved. I was then referred by a co-worker to the Palm Beach Arrigo location and to request Scott Rice. I spoke to Scott about what I was looking for and my price range prior to making an appointment. I went in on Friday (last week) and met with Scott to get a quote on my trade. Initially, Scott was very nice, not pressuring me into a car I couldn't afford, and seemingly listening to my needs and price range. We spoke for a few hours about my options. Once I decided on a car I wanted to try to get financing for, I was told the finance department was closed and would need to have the application submitted the next day to the banks (Saturday). I left without a car and was informed that he would contact me the next day about the financing (that I was supposedly "pre-approved" for). On Saturday, I was told that the banks hadn't responded and I would need to wait until Monday. On Monday, I contacted Scott to see what the status was with the bank and never got a response. Tuesday came and went with still no response. On Wednesday, I contacted Arrigo Palm Beach directly to find out the status of my application and was told by the Manager, Mike, that they still didn't have an answer from the banks. I informed Mike that I was contacted by another Arrigo location who told me I was approved and wanted me to go to their location to get the car. Mike told me he would "look into this" and that Scott would contact me to follow up about the approval within the hour. 20 minutes after this call with the manager (and 3 business days later), I start getting notifications from my credit report company that banks are now pulling my credit report. Convenient. I still hear nothing from anyone at Arrigo Palm Beach. Thursday comes and goes, still no response. Today, a full week later, I again contact the Arrigo Palm Beach dealership to find out the status of the application, am put on hold by the receptionist and am told that Scott is with a client but "will call me back". I inform the receptionist that I have been waiting a full week for a response and she assures me that he will contact me. I never got a response. I was under the impression that car dealerships wanted to sell cars. Apparently that's not the case with Arrigo Palm Beach. Even if you're not approved, someone should have the decency to contact you to tell you that so you're not wasting your time (even when you're "pre-approved"). Since no banks even bothered to pull my credit report until 3 days later and after I called, I'm sure that someone at Arrigo Palm Beach dropped the ball and never bothered to submit my application. That would have been nice to know before I wasted a week of my time. I have never dealt with worse customer service in my life. Do yourself a favor, don't bother with Arrigo Palm Beach. They apparently are too busy to deal with actual customers or to bother following up with them More

Helpful 0

Report | Print

great Scott was a great salesman. helped me with all my questions and concerns. I'm very happy with my vehicle and would come back to arrigo for another. Scott was a great salesman. helped me with all my questions and concerns. I'm very happy with my vehicle and would come back to arrigo for another. More

Helpful 0

Report | Print

Best Dealership(s) in Florida - Arrigo Automotive Great experience from start to finish, Scott Rice/sales managers/finance managers were willing to go above and beyond to be sure that I had everything Great experience from start to finish, Scott Rice/sales managers/finance managers were willing to go above and beyond to be sure that I had everything I asked for in my vehicle. Very satisfied with my purchase, 3 vehicles bought through Arrigo Automotive and not one complaint. Highly recommend this dealership & Scott as the salesman. More

Helpful 0

Report | Print

Home Run ....Seven times within ten years! I have purchased seven cars from Arrigo within the past ten years, specifically from Scott Rice. I keep going back simply because there is no reason I have purchased seven cars from Arrigo within the past ten years, specifically from Scott Rice. I keep going back simply because there is no reason to go anywhere else. I always got a great car at a great price. Whenever I have had a question or concern about one of the vehicles….I would receive a phone call back the same day…(usually within an hour). I have NEVER had an unresolved issue…..We have purchased new cars…used cars….inexpensive cars and a higher end vehicle…..Always excellent treatment and an excellent deal. Thank you Scott and Arrigo…. Christopher Herbert, Wellington, Fl. More

Helpful 0

Report | Print