Scott Ross
Scott Ross at Shottenkirk Nissan Katy
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Scott Ross

Service and Parts Director

Shottenkirk Nissan Katy

25550 Kingsland Boulevard
Katy, TX 77494

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4.6
32 Reviews
4.6

32 Reviews

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32 Reviews of Scott Ross

April 04, 2024

Dealership Rating
Employee Rating

Always a great experience here. Love the service department staff. They are fantastic. Appreciate the way they take care of their customers. You don't come across quality of service More

by WENDYMATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Peters

Apr 05, 2024

Shottenkirk Nissan Katy responded

WENDY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 13, 2023

Dealership Rating
Employee Rating

Great team wonderful to work with amazing service and staff great prices and stock selection More

by STEFAN.M.ABHIRAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Francis, Marco Compean, Taylor Heilers , Johnny Barrera, Moustapha Mar

Oct 15, 2023

Shottenkirk Nissan Katy responded

STEFAN.M.ABHIRAM, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

August 08, 2023

Dealership Rating
Employee Rating

My service contact (Mr. Martine) is very courteous, detailed information always provided, service always thorough and done in a timely manner. Waiting area is always clean. More

by MOMZBUS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Martine

Sep 18, 2023

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

July 17, 2023

Dealership Rating
Employee Rating

I had a wonderful experience getting my new car serviced by Nissan. Martin, his supervisor and the GM Rick took excellent care of my car and of me. Highly appreciate it, and my AC works beautifully!! More

by hannahmenslage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Francis, Alexandra Gutierrez, George Peters , Johnny Barrera, Jaime Rohlmeier, Martin

Sep 18, 2023

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

July 01, 2023

Dealership Rating
Employee Rating

Was treated with respect and the whole buying experience was top notch. Taylor and Latonya provided outstanding customer service! Very pleased with my deal. I love my truck! More

by COBERDOVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Heilers

May 05, 2023

Dealership Rating
Employee Rating

Great experience with Shottenkirk! Service advisors and technicians are very helpful. Will definitely bring my car back to be serviced again. More

by julianjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Rohlmeier, Matt McBride

May 26, 2023

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

May 02, 2023

Dealership Rating
Employee Rating

Scott negotiated with Nissan to reduce my cost of the fuel pump due to mileage 32K and age 4.5 years. More

by JRKORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosyln Vega - Very nice, helpful

May 26, 2023

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 18, 2023

Dealership Rating
Employee Rating

Great experience at Shottenkirk Nissan. I was taken care of and had my car back in a timely manner! More

by julianjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Rohlmeier, Matthew McBride

May 26, 2023

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 17, 2023

Dealership Rating
Employee Rating

Continued good service……. .genuine desire to deliver “good service”……..customer first attitude! Always a pleasure to have vehicle serviced! More

by FESLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Rohlmeier

May 26, 2023

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 10, 2023

Dealership Rating
Employee Rating

Scott Ross and the service department are amazing. Please consider them to work on your vehicle! More

by KAITLYNMDRAKE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

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