Scott Ryan | Page 9
Customer Relations Manager
M'Lady Nissan
5656 Northwest Highway
Crystal Lake, IL 60014
105 Reviews
Write a ReviewDealership Experience
13 yrs, 1 mo
Industry Experience
13 yrs, 1 mo
Specialties & Trainings
Aftermarket Manager & Delivery Coordinator
105 Reviews of Scott Ryan
July 30, 2018
Nice Guys I had a very nice experience at this dealer, I did not feel forced into buying one of their vehicles, I felt like they listened to what I wanted and t I had a very nice experience at this dealer, I did not feel forced into buying one of their vehicles, I felt like they listened to what I wanted and they delivered. I am very happy with the service and attention to my needs, I am looking forward to those oil changes. Good Job! More
Other Employees Tagged: Randy Delrosario, Scott M'Lady
July 04, 2018
Best dealership M’Lady is a great place to find a new car the staff is very friendly and the service is fast. They get you in and out with no hassle. We love Nissan c M’Lady is a great place to find a new car the staff is very friendly and the service is fast. They get you in and out with no hassle. We love Nissan cars and trucks. More
Other Employees Tagged: Scott M’Lady and Abe Alyassir
June 25, 2018
Great Deal I just bought my second car at M'Lady and I am very happy with my newly leased car. Good deal and much better option for me. Tom Giloolhy and Alex Pla I just bought my second car at M'Lady and I am very happy with my newly leased car. Good deal and much better option for me. Tom Giloolhy and Alex Plautz were very helpful in finding something that will fit my budget and I ended up with a 2018 Nissan Sentra. They are so friendly and easy to work with. I highly recommend this dealership and also want to mention Brian Murphy and Scott Ryan for making the process a breeze More
Other Employees Tagged: Tom Gilhooly, Bryan Murphy, Alex Plautz
June 01, 2018
Great Deal on '18 Sentra Friendly folk, no pushy business or price haggling, got out with a great deal! Eddie helped us and his customer service was phenomenal! We have done b Friendly folk, no pushy business or price haggling, got out with a great deal! Eddie helped us and his customer service was phenomenal! We have done business with M'Lady for years and plan on return the next time we need a trade in. More
Other Employees Tagged: Eddie Colville , Bryan Murphy
May 30, 2018
Amazing Service The service provided was amazing! Abe, Alex,and Scott were really helpful and made my time meaningful. Alex offered refreshments while we waited. Abe The service provided was amazing! Abe, Alex,and Scott were really helpful and made my time meaningful. Alex offered refreshments while we waited. Abe made sure he could get me the best price he could. Scott was great at up-selling different features. I'm glad I bought my Nissan Juke from here! Thank you guys so much, I will for certain purchase another vehicle from here in the future. More
Other Employees Tagged: Alex, Abe
May 26, 2018
Great Dealership@ I bought my first car at M'Lady in 2004. I had such a good experience then that, when I decided to buy another new car, my husband and I went back in I bought my first car at M'Lady in 2004. I had such a good experience then that, when I decided to buy another new car, my husband and I went back in 2016. A year later, when we decided he needed a new car, we were back! When the 2018 Rogue was released, I needed to have it, so we just bought a new one yesterday! The front office staff is very friendly and helpful, and the service department has always been excellent. As long as Nissan keeps making great cars, we will be loyal M'Lady customers! More
Other Employees Tagged: Bryan Murphy, Drew Westermeyer
May 19, 2018
Amazing Absolutely wonderful! Very helpful and friendly, but not pushy! Can not say enough how great they are! This was my second purchase from them and I kno Absolutely wonderful! Very helpful and friendly, but not pushy! Can not say enough how great they are! This was my second purchase from them and I know I will be a lifetime customer More
Other Employees Tagged: Sam Obenchain , Randy Delrosario
April 29, 2018
Great Place To Buy A Vehicle! Good Service Department and clean waiting area. We have been very impressed with our past experiences in bringing our vehicle in for service at M'La Good Service Department and clean waiting area. We have been very impressed with our past experiences in bringing our vehicle in for service at M'Lady that when the time came to purchase a vehicle, there was no doubt where to go. We started with Eddie, who was very knowledgeable and clearly explained all of our purchase options. We were then taken and introduced to Sal, who is the Service Manager. He made sure our vehicle was in their "system". Scott, in Customer Service explained the Payment Partner Program and finally Abe, the Finance Manager, tied everything together with the vehicle purchase while we discussed interesting stories about historical events. Everyone was very professional and contributed to a relaxed environment in which to purchase a vehicle. More
Other Employees Tagged: Sal Visconti, Eddie Colville , Abe Alyassir
April 29, 2018
Most relaxing no pressure car buying experience ever! Hubby and I have been researching new cars for a few days and we have spoken with many salesmen at different dealers that seemed less than thrilled to Hubby and I have been researching new cars for a few days and we have spoken with many salesmen at different dealers that seemed less than thrilled to do their jobs. I called MLady to ask a few questions and was treated so respectfully on the phone. Brett Strohmaier called back when he said he would. He directed us to Jay Alvarez to help us narrow down our search. We met with him and he blew us away! He is so patient with my many many questions. He is a very knowledgeable sales person. And absolutely no pressure! Ryan in finance beat my expectations with the deal he gave us. No haggle ,no fuss, no games! We will be return customers as well as I plan on telling anyone that listens to come here. Great prices, no pressure and patient! Shelly More
Other Employees Tagged: Bryan Murphy, Jay Alvarez
April 18, 2018
Excellent car buying experience My wife and I want to express our gratitude for our sales experience at M’Lady. Alex went above and beyond to get Us the right car after my wife My wife and I want to express our gratitude for our sales experience at M’Lady. Alex went above and beyond to get Us the right car after my wife had totaled her 2017 Sentra . We don’t have the best credit, no money down, but Alex helped us along with your team to get us into a Rogue sport without pressure, and very accommodating. I have dealt with other Nissan Dealerships and have never had this kind of smooth experience. I want you to know that because of the people at your dealership including Alex, Brandon in service, and Randy in finance, you have our continued business and service for our Nissans. I hope that you can give Alex much appreciation for going above and beyond to help us out in a rough time. More
Other Employees Tagged: Eddie Colville, Brett Strohmaier , Brandon Mason, Alex Plautz

