Scott Ryan | Page 8
Customer Relations Manager
M'Lady Nissan
5656 Northwest Highway
Crystal Lake, IL 60014
105 Reviews
Write a ReviewDealership Experience
13 yrs, 1 mo
Industry Experience
13 yrs, 1 mo
Specialties & Trainings
Aftermarket Manager & Delivery Coordinator
105 Reviews of Scott Ryan
November 15, 2018
I had a wonderful experience at M'Lady Nissan . sales representative Johnathan took care of me and my wife really well ,We are 100% happy with his customer service and he explained us different o . sales representative Johnathan took care of me and my wife really well ,We are 100% happy with his customer service and he explained us different options. Such a Great care was taken in showing the vehicles and was never forced us. I live in Wheeling so we went through at least 4 nissan dealers near to my house, even though M'Lady dealership is 25 miles away from my house. They gave us great price and great customer service, This is the reason why we end up buying from M'Lady. I would like to mention be aware of false advertisement online from other dealers, We went to few dealers with the online price and they said we are not qualified for that online price. Such a waste of our time with other dealers. But great thing with M'Lady they agreed with us online offer. Everyone there was very nice and answered all our questions . And also special thanks to Bryan Finance director, who helped us financing and sealed the deal without any trouble , overall great attitude. Overall, very pleasant experience and I would highly recommend and No other nissan dealers can beat M'Lady nissan price. They do business in a honest way not like other nissan dealers. So anyone planning to buy nissan please visit M'Lady Nissan , trust me you will save a lot of money. Once again Thank you Johnathan, Bryan,Scott and everyone over there. More
Other Employees Tagged: Tom Gilhooly, Stephanie Lopez, Bryan Murphy, Johnathan
November 04, 2018
Enjoyable Experience on Halloween Night at M'Lady. We purchased a 2016 Certified Nissan Murano SL with less than 6000 miles on October 31st. Vehicles this nice with extremely low miles are truly a rare We purchased a 2016 Certified Nissan Murano SL with less than 6000 miles on October 31st. Vehicles this nice with extremely low miles are truly a rare find, and we couldn't be happier that our search led us here. It also was the exact color, model, and equipped with all the options we were looking for--Cayenne Red Metallic exterior, Black Leather interior, V6, AWD, Navigation, and Panoramic Moonroof. It is very sharp to say the least. Upon first entering M'Lady we immediately noticed that they were certainly in the Halloween spirit. Their showroom floor was full of fun, festive decorations, the staff were dressed in cool costumes, and they even had delicious pizzas for everyone to enjoy. The entire sales, customer care, and finance team that we worked with were friendly, knowledgeable, and efficient. We look forward to enjoying our Murano SUV, and new relationship with M'Lady. Thank you to Stephanie, Tony, Scott, and Bryan. Dann & Jeanne S. More
Other Employees Tagged: Stephanie Lopez, Bryan Murphy, Salesman: Tony Bochenek
October 28, 2018
Thanks Eddie! Every now and then you run into a company that deserves a good review. Mlady Nissan and Eddie Colville rate a job well done. Eddie not only got us the Every now and then you run into a company that deserves a good review. Mlady Nissan and Eddie Colville rate a job well done. Eddie not only got us the car we wanted at the best price of 4 dealerships, he explained the lease process thoroughly and answered every question of ours with patience and expertise. On top of all this Mlady Nissan, Eddie, Scott and the terrific finance guy got us in and out with no pressure or hard sales after our purchase. It was a quick, clean closing that we actually enjoyed. Check these guys out , they deserve your business. It was worth the 40 minute drive! More
Other Employees Tagged: Eddie Colville
October 17, 2018
Excellant - In tune to our needs We're Senior Citizens on a fixed income and a limited budget for an auto. The salesman understood and met our needs. He wasted no time in finding the We're Senior Citizens on a fixed income and a limited budget for an auto. The salesman understood and met our needs. He wasted no time in finding the right deal for us and we we're on our way with our new car in about an hour. We are associated with any dealership or service center. More
Other Employees Tagged: Sal Visconti, Eddie Colville
October 03, 2018
Great car buying experience We hade a great car buying experience went in last Saturday to test drive a 2015 Chevy Silverado the team at M’lady Nissan did a great job working wit We hade a great car buying experience went in last Saturday to test drive a 2015 Chevy Silverado the team at M’lady Nissan did a great job working with the numbers to get me a payment close to what I wanted I told them that I hade to sleep on it an they where very understanding they didn’t try to push the sale that day so I called them on Monday to let them know that I was going to be able to go in on Tuesday to purchase the and it was fast and easy I hade a great time buying from M’lady highly recommended More
Other Employees Tagged: Hugo Duran , Bryan Murphy
October 03, 2018
Outstanding customer service We had a phenomenal car buying experience. Went in Saturday to test drive a truck, told them the numbers we were comfortable with but wanted to sleep We had a phenomenal car buying experience. Went in Saturday to test drive a truck, told them the numbers we were comfortable with but wanted to sleep on it. Tuesday mid morning my husband received a call with number within our budget and we went in Monday evening to purchase. The entire team was welcoming, friendly and to the point. This was by far the best car buying experience that I have had. The first in which I wasn’t stressed, overwhelmed, or anxious. In fact, I enjoyed m&ms and played basketball with my son as we waited. We left incredibly happy with our purchase and our experience. I can say with confidence that we will be back to buy again and that we will recommend M’Lady to all of our friends and family. Shane, Hugo, Scott, and the finance team(I cant find his card) we thank you for such a pleasurable experience and for working hard to keep us in our budget. You all took it upon yourselves to ensure we were well taken care of and will continue to be taken care of for the lifetime of our truck. More
Other Employees Tagged: Hugo Duran , Randy Delrosario, Bryan Murphy, Shane
October 02, 2018
Excellent Service! My boyfriend and I had a great experience purchasing my 2018 Nissan Altima here. Tony was great and honest! as well as everyone who helped us thro My boyfriend and I had a great experience purchasing my 2018 Nissan Altima here. Tony was great and honest! as well as everyone who helped us through the process! I highly recommend this dealership!! More
Other Employees Tagged: Tony and Abe
September 01, 2018
NISSAN ROGUE SL AWD 2018 Just turned in my wife's Rogue (2015) for a brand new 2018 Rogue SL AWD on Friday, 8/24/18. Thanks to M'Lady again and Scott M'Lady for taking care o Just turned in my wife's Rogue (2015) for a brand new 2018 Rogue SL AWD on Friday, 8/24/18. Thanks to M'Lady again and Scott M'Lady for taking care of us. Another fair lease deal and my wife is very excited with the new features in the 2018 model - remote start, new safety features and other upgrades. This is her third Rogue from M'Lady. Thanks again! More
Other Employees Tagged: Bryan Murphy, Scott M'Lady, Abe (finance)
August 26, 2018
Doesn't get any easier! Just got back from M'Lady Nissan dealership in Crystal Lake, Illinois with my new Rogue Sport! My husband and I went there this morning to look at th Just got back from M'Lady Nissan dealership in Crystal Lake, Illinois with my new Rogue Sport! My husband and I went there this morning to look at their inventory and were greeted by Scott M'Lady. No pushy sales. Just showed us what we asked for and answered all of our questions. Scott explained that Nissan did not make the car that I wanted in the color I wanted, but showed me a great second choice. I explained that I had another car that I wanted to shop before making any decision. Again, no pressure. My husband and I returned to Nissan an hour later, went for a test drive, and decided to buy from Nissan. We dealt with the manager, the customer service manager, and the finance director. All three could not have been nicer, making sure to answer any questions we had. I ended up with a beautiful new car at a great price. This is my second Nissan and looking forward to a safe comfortable drive. More
Other Employees Tagged: Bryan Murphy, Scott M'Lady
August 05, 2018
Great Experience and Great staff! Just bought a brand new 2018 Nissan Altima SR! Went in on a Saturday. I worked with Eddie Colville. I walked in without an appointment and he assisted Just bought a brand new 2018 Nissan Altima SR! Went in on a Saturday. I worked with Eddie Colville. I walked in without an appointment and he assisted asap. Jim M'Lady was having a taco day so there was a vendor there that was making fresh tacos. It was awesome! Bought a car and had 3 delicious fresh tacos for lunch! Eddie helped me make sure that I got the right deal for my needs. He went over everything in detail. He even brought over the GM (Mir) to assist. I took a test drive and decided I wanted this car. 2 hours later I was out the door in my new car, filled with a full tank of gas and cleaned. I even get free oil changes at Jim M'Lady for the Altima! Free car washes also. Eddie brought me water, had lunch with me and we went for a ride. Overall great experience. The finance portion went quickly. I would go back and recommend this dealership to all! 10 Stars to Jim M'Lady and its crew. Thank you Eddie and Mir!! More
Other Employees Tagged: Eddie Colville , Mir Ali, Bryan Murphy
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