Scott Sciaky | Page 36

Service department Overall the service was terrible other than Scott. I took my husband truck in for some recalls and needed up needing brakes which was ok. The cost 600 Overall the service was terrible other than Scott. I took my husband truck in for some recalls and needed up needing brakes which was ok. The cost 600 which was fine to. But they did the job , I picked up truck and they call saying some part was in and the truck had to go back! No one communicated this at all. Picking up truck no one went over anything as well . So Un professional! they have a young girl working in evenings with EarPods in her ear and extremely unprofessional as well. Worst service dep I have been to. I have owned many cars from dealers and never been through this . More

by MORPHYOUS Verified Customer Verified Customer

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Costumer Service First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the night before when i called. so i was told to sit down for 10 mins while they look into it. so after an hour i finally was given some info. mind you this was after i had gotten up and asked whats going on. i texted the number 4 times to see if there was any updates and there was 0 response everytime. so basically i felt ignored and forgotten in my experience. it was not good and i definitely wouldnt recommend it More

by ZOVOXIL Verified Customer Verified Customer

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obscure issue with the lights... handled by rizza like pros First I wanna say how impressed I am with Mr Eduardo Rodriguez from your service department. He is the definition of a model employee. Dedicated, hard First I wanna say how impressed I am with Mr Eduardo Rodriguez from your service department. He is the definition of a model employee. Dedicated, hard working, polite, and diligent with his work. He took care of me from start to finish with an obscure issue I had with my lincoln. Diagnosed the problem and handled it. Thank you to your whole store More

by Brendon1 Verified Customer Verified Customer

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Truck maintenance I paid 125 for a diagnostic on my truck, and was told it required engine replacement. Just how was that accomplished with nothing taken apart. I paid 125 for a diagnostic on my truck, and was told it required engine replacement. Just how was that accomplished with nothing taken apart. More

by Bobcat Verified Customer Verified Customer

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Terrible consiare Service Vehicle returned was not clean thoroughly carpet not vacuum seats and dashboard not cleaned.General Manager not to be trusted .Never would buy another Vehicle returned was not clean thoroughly carpet not vacuum seats and dashboard not cleaned.General Manager not to be trusted .Never would buy another Lincoln due to untrustingness at Joe Rizza in Orland Park More

by LAMBERTCARL71 Verified Customer Verified Customer

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Oil Change Friendly customer service employee Scott Sciaky was a pleasure to deal with! Along with the prompt service I received was a comfortable waiting area w Friendly customer service employee Scott Sciaky was a pleasure to deal with! Along with the prompt service I received was a comfortable waiting area with coffee. I’ll definitely will be back for any of my ford service needs. More

by PKS597 Verified Customer Verified Customer

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Good experience My experience at the car dealership for service center was good. Took less than half a day for my work to be completed. Staff was great. My experience at the car dealership for service center was good. Took less than half a day for my work to be completed. Staff was great. More

by Explorer2015 Verified Customer Verified Customer

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Great experience Overall this was a great experience. Buying a car and selling a car can be an emotional experience and is a huge financial commitment - the team at Ri Overall this was a great experience. Buying a car and selling a car can be an emotional experience and is a huge financial commitment - the team at Rizza understands that. The service is outstanding and the best we’ve ever had, which is why I not only buy my cars from Rizza, but won’t take my car anywhere else to be serviced. More

by MEGAN P Verified Customer Verified Customer

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Great experience wonderful salesman. Everything went well and really love the new suv. Would recommend friends and family anytime at your dealership. Temo was great!! wonderful salesman. Everything went well and really love the new suv. Would recommend friends and family anytime at your dealership. Temo was great!! All needs were met More

by RORUZ823 Verified Customer Verified Customer

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Accommodating My travel plans had changed and won’t be able to make my scheduled appointment for later in the week. So I went in early and Scott fit me right in for My travel plans had changed and won’t be able to make my scheduled appointment for later in the week. So I went in early and Scott fit me right in for my oil change and tire rotation. More

by GREGJARNOLD Verified Customer Verified Customer

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