"Love the costumer service "
Sales men was very present to work with and I would recommend him any time. Will definlly came back nd ask for him. Thank you
"New car purchase"
Fair, upfront courteous service all around. Mike and Scott worked as a team to get us the car we wanted. Beni moved us through the paperwork quickly and efficiently. Willie the tech genius spent all the time I needed to really become familiar with my car!
"Very good "
They gave me a good deal, we’re very friends too. My trade was valued at roughly the price I found online. Overall, a good experience
The lease-to-retail experience was good: smooth and efficient. The only hiccup was discovery of a recall item that hadn't been dealt with, meaning the transaction couldn't be completed unless/until the repair was made. Fine. Except the vehicle had been in for service of another recall item only three weeks prior. And this latest issue was known to the dealer for months prior (air bag recall) though I don't remember being notified. I've had significant challenges with this service department over the years: mis-diagnoses, NO diagnoses, failures to reset monitoring equipment...and now this, a simple failure to check the vehicle's recall notices. So three cheers for the sales team: they did great. Service department: thumbs down.
Great people and service.Scott was professional and curteous. Great coffee a nod pastries too! I will recommend this dealership to others. Love my BMW!
"Great experience buying my first BMW!"
- Katie O'Connell
I had the pleasure of working with Mike and Scott on the purchase of my new X1. They were extremely personable, patient and knowledgeable. I would recommend them to anyone!
Mike is your " Old school- Good guy!". He listens to you and understands your needs, explains your options clearly, and lets you decide what is best for you. Not pushy, not arrogant...., not the stereo-typical car salesman. No "numbers games" or "bait-and-switch".
I had tried many dealerships in town over the years and my purchase experience with Mike was by far the best ever. I will surely and strongly recommend him to my friends and family, with no hesitation.
Keep up the good work my friend; and thank you very much for all your kind help!
Lake Oswego, OR
"Exceptional Buying Experience"
Our experience buying our first BMW from Mike Baggs at Kuni BMW was so exceptional that when we were ready to buy our second BMW 535 we called Mike to make sure he would be there to work with us again. His associate Scott Senkel who has recognized us in the showroom on subsequent visits comes right up to us and asks if there is anything he can do for us. When we buy our next BMW, we will always ask for Mike or Scott.
"Very pleasant buying experience"
I dealt with Mike Baggs by phone and in person. He was friendly, very knowledgeable, and very helpful. Mike negotiated the sale including trade-in by phone (I live in Sisters). When I arrived at Kuni BMW the next day my car was ready for me and there were no surprises. I wouldn't hesitate to reccommend Mike and Kuni BMW to my friends.
Great dealership and very happy with my purchase. Everyone was helpful and friendly.
They made the purchase quick and easy and I came away knowing I got the right car at a great price.