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Scott Shannen
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Scott Shannen | Page 6
Service Advisor - Fleet / Commercial Vehicle
Crown Dodge Chrysler Jeep RAM
6300 King Drive
Ventura, CA 93003
62 Reviews
62 Reviews
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62 Reviews of Scott Shannen
April 11, 2019
Crown Dodge does not have a senior citizen discount can they do not have a crown Dodge does not have a senior citizen discount and they do not have a military discount when you bring your vehicle in fo can they do not have a crown Dodge does not have a senior citizen discount and they do not have a military discount when you bring your vehicle in for service. More
by Ralph
Helpful 
March 15, 2019
Great service I would like to thank you guys to help us out I know you are looking out for you costumers thank scot you are a great human been !!! See you next time I would like to thank you guys to help us out I know you are looking out for you costumers thank scot you are a great human been !!! See you next time my friend More
by Great dealer in ventura county
February 13, 2019
Service I have had issues with this facility years ago. I don’t know what changed. My service man was / is Scott, he got our truck in and serviced with no iss I have had issues with this facility years ago. I don’t know what changed. My service man was / is Scott, he got our truck in and serviced with no issues the last 2 times I’ve had to take it in. His attention to detail is great, has great customer service and I’m happy about taking our truck in to be looked at when needed More
by Powtie
January 10, 2019
Great service Scott, Help me get my truck taken carr of. Everyone was pleast and helpful. Love the loaner. May want one for my wife. Thank you Scott, Help me get my truck taken carr of. Everyone was pleast and helpful. Love the loaner. May want one for my wife. Thank you More
by Patty46
January 08, 2019
SERVICE I took my 2016 jeep for a transmisión issue and they told me it was done I drove for 20 min and broke again they keep the jeep for 2 weeks I took it b I took my 2016 jeep for a transmisión issue and they told me it was done I drove for 20 min and broke again they keep the jeep for 2 weeks I took it back and I drove for 3 days and broke again they told me to bring it back for 3rd time. See like they don't know what is the problem I have to drop my daughter and go to work every day and don't offer my a loaner car. Or something to go to work the service sucks big time.. the worst part they haven't explained to me was the issue... I hope this time a Manager do something to fix it after all. More
by Valentina
January 08, 2019
Great deal and people at Crown My man was Maximus Luis. What a great gentlemen. It used to be very painful to go to Crown. I bought a Ram there in 2017. Just a horrible and painful My man was Maximus Luis. What a great gentlemen. It used to be very painful to go to Crown. I bought a Ram there in 2017. Just a horrible and painful experience. City lending and Maximus reached out to me to make my experience a whole lot better. No pressure and got what l wanted. Maximus made it very pleasurable. I would highly recommend crown dodger anyone. More
by Docjoe135
Other Employees Tagged: Richard Schwartz, Max Luis , Aris Khairzada
December 04, 2018
Service dept is great I’d recommend the service department at Crown Dodge, but I’ll never buy a car there again. I was getting spam phone calls to buy my car at least once I’d recommend the service department at Crown Dodge, but I’ll never buy a car there again. I was getting spam phone calls to buy my car at least once a week sometimes more after I paid it off early, couple of times the caller was speaking spanish for some reason, no habla espanol . This went on for almost 2 years, now not so frequently. If you do buy a car give them the wrong number or they’ll keep calling. More
by Dirtdiver
October 02, 2018
Worst service ever They have no IDEA what customer service is also will never buy a car from them due to terrible service.communication is most important . Six days to r They have no IDEA what customer service is also will never buy a car from them due to terrible service.communication is most important . Six days to repair car oil filter was not changed just terrible . Was so bad asked for service manager and Scott was always gone when called.’TERRIBLE Gary Crosd More
by Gc
February 02, 2018
Professional and Courteous Staff I appreciate the professional and courteous service provided by the staff at Crown Dodge. In particular, Scott was attentive to answering all of my q I appreciate the professional and courteous service provided by the staff at Crown Dodge. In particular, Scott was attentive to answering all of my questions and ensuring that my vehicle was serviced in a timely manner; he also provided me with a loaner vehicle at no charge. More
by SLB
January 02, 2018
Pleasant customer service representatives Ms. Kristen Spellins was very professional and provided excellent customer service. She appears to enjoy her job and likes working directly with cust Ms. Kristen Spellins was very professional and provided excellent customer service. She appears to enjoy her job and likes working directly with customers. Thank you. More
by SLB
Other Employees Tagged: Kristen Spellins
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