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Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 27

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

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440 Reviews of Scott Spath

November 06, 2021

Dealership Rating
Employee Rating

Awesome people to deal with. They walked me through the process with ease. From sales to service to finance it was a great experience. Thank you so much. Barbara More

by bjt_1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

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Nov 06, 2021

Ken Ganley Ford Norton responded

Thank you, Barbara, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford!

Nov 07, 2021

bjt_1954 responded

You are very welcome. I love my car.

November 06, 2021

Dealership Rating
Employee Rating

Good service this far. Took about an hour for an oil change but quality so far More

by DAVIDGREEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 06, 2021

Ken Ganley Ford Norton responded

Thank you, David, for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

November 06, 2021

Dealership Rating
Employee Rating

Aaron was amazing! So helpful and extremely pleasant to work with! I'd definitely recommend him. More

by Sarahrs1280
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Aaron Forsythe

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Nov 06, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Aaron delivered such a great experience!

November 05, 2021

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Employee Rating

One of the best services groups I have ever used. Absolutely amazing group of people, from front to back. I drive out of my way past several other Ford dealerships to get my service here. Don't know More

by Andrew Shriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

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Nov 05, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review, Andrew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

November 04, 2021

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Employee Rating

Honest and informative team of experts! I will definitely go back to them for help! More

by DJMORRI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 05, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2021

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Employee Rating

Great job , fast service even washed my car.Always like taking my car there they do a great job More

by PERDEW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 04, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 04, 2021

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Employee Rating

Great work, atmosphere and staff! I will continue to come back for all of my oil change needs. More

by DANC4EVER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

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Nov 04, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

November 02, 2021

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Employee Rating

Scheduled an appointment and was taken in right away. Service only took an hour and I was out the door. Awesome service More

by jwasmer22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 03, 2021

Ken Ganley Ford Norton responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

October 27, 2021

Dealership Rating
Employee Rating

As always the staff was kind and courteous and friendly. The waiting room was clean. More

by JOHNSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Kirchenbauer, Fulton Benya

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Oct 27, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us a five-star review! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

October 21, 2021

Dealership Rating
Employee Rating

Good but expensive could have been a little quicker too but for the most part not bad More

by TMHAUBERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 22, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Oct 22, 2021

Ken Ganley Ford Norton responded

Hi, we really appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!

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