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Scott Spath

Overview Reviews (447) Inventory (189)

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Scott Spath

Scott Spath | Page 27

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7

447 Reviews

Overview Reviews (447) Inventory (189)

4.7

447 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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447 Reviews of Scott Spath

December 03, 2021

Dealership Rating

Employee Rating

Scott was extremely happy to relay what was going on with my vehicle. I asked about future work and will be scheduling it soon. Truck is running fine at this moment my vehicle. I asked about future work and will be scheduling it soon. Truck is running fine at this moment More

by Dadmansr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 03, 2021 -

Ken Ganley Ford Norton responded

We appreciate your business, Scott and our team looks forward to serving you again soon!

December 01, 2021

Dealership Rating

Employee Rating

The team at Ganley Ford was very helpful and courteous, providing a quick ride to work and picking me up after the work was completed. I’ll be back. providing a quick ride to work and picking me up after the work was completed. I’ll be back. More

by JPM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 01, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

November 29, 2021

Dealership Rating

Employee Rating

Great service with good communication highly recommend Ganley Ford for all services they are very professional Ganley Ford for all services they are very professional More

by M.GIOVANNI

Verified Customer

Recommend Dealer

Yes

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Nov 29, 2021 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2021

Dealership Rating

Employee Rating

Told 2 hrs to service & took ALL day. No rental available & extremely poor communication. FRUSTRATED!!! available & extremely poor communication. FRUSTRATED!!! More

by KKAPPER

Verified Customer

Customer Service

Recommend Dealer

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Dec 07, 2021 -

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

Dec 08, 2021 -

KKAPPER responded

Contact me ANY TIME to discuss what this horrible experience at your dealership. I'm available

November 11, 2021

Dealership Rating

Employee Rating

Had to have my car repaired. Drew in service was professional, kept me up to date one what was going on with my car. They even provided a loaner vehicle for no charge. Would highly recommend them fo professional, kept me up to date one what was going on with my car. They even provided a loaner vehicle for no charge. Would highly recommend them for any service needs. More

by chrismikes91298

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

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Nov 11, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 09, 2021

Dealership Rating

Employee Rating

Scott is good job and excellent help me understand our F150 truck needs to do! F150 truck needs to do! More

by jtg0126

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 09, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

Nov 10, 2021 -

jtg0126 responded

ford service is excellent too

November 08, 2021

Dealership Rating

Employee Rating

Everyone was courteous and friendly and offered a car wash and a nice person dried it off with a towel wash and a nice person dried it off with a towel More

by Jblinn

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 09, 2021 -

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

November 06, 2021

Dealership Rating

Employee Rating

Awesome people to deal with. They walked me through the process with ease. From sales to service to finance it was a great experience. Thank you so much. Barbara process with ease. From sales to service to finance it was a great experience. Thank you so much. Barbara More

by bjt_1954

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

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Nov 06, 2021 -

Ken Ganley Ford Norton responded

Thank you, Barbara, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford!

Nov 07, 2021 -

bjt_1954 responded

You are very welcome. I love my car.

November 06, 2021

Dealership Rating

Employee Rating

Good service this far. Took about an hour for an oil change but quality so far change but quality so far More

by DAVIDGREEN0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 06, 2021 -

Ken Ganley Ford Norton responded

Thank you, David, for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

November 06, 2021

Dealership Rating

Employee Rating

Aaron was amazing! So helpful and extremely pleasant to work with! I'd definitely recommend him. work with! I'd definitely recommend him. More

by Sarahrs1280

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Craig Douglas , Aaron Forsythe

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Nov 06, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Aaron delivered such a great experience!

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