Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 40

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

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440 Reviews of Scott Spath

December 01, 2020

Dealership Rating
Employee Rating

Service department was excellent, my vehicle was done in a timely manner, everyone was friendly and helpful, the technician did a great job on my vehicle! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Dec 01, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you, Paul!

November 27, 2020

Dealership Rating
Employee Rating

The appointment was punctual, the service tech was courteous and helpful, and the general "service experience" was positive. I will continue to use Ganley Ford service department. More

by DAVIS_T_A
Customer Service
Price
Recommend Dealer
Yes
Nov 29, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words regarding your recent service appointment, and for taking the time to leave us this wonderful feedback!

November 17, 2020

Dealership Rating
Employee Rating

Scott in service was very helpful. The mechanic took his time to make sure my vehicle was fixed properly. When I would call with any questions everyone was very helpful More

by caryachberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Ken Ganley Ford Norton responded

Hello, We appreciate your business, Scott and our team looks forward to serving you again soon!

November 17, 2020

Dealership Rating
Employee Rating

I love my service experience every time at Ganley Ford! I have had multiple vehicles serviced through the years and they never disappoint my expectations More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Nov 17, 2020

Ken Ganley Ford Norton responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

November 12, 2020

Dealership Rating
Employee Rating

Excellent service. I only had a 4 hour window to get work done on my Transit wheelchair van. Ganley did a fantastic job of getting it done within the window. More

by p_spadafino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Nov 13, 2020

Ken Ganley Ford Norton responded

Hello, Thank you so much for your kind words regarding your recent service visit for your transit van, and for taking the time to leave us this wonderful feedback!

November 11, 2020

Dealership Rating
Employee Rating

Great job and costumer service as always!! You all do great work and are so kind every time I come in to get my car worked on. More

by DANC4EVER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Nov 12, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2020

Dealership Rating
Employee Rating

Great job, took my 2020 Ford Raptor right in and even washed my truck for me, when they was done. Two thumbs up to Scott! More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Ken Ganley Ford Norton responded

Ross, thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

November 02, 2020

Dealership Rating
Employee Rating

Ganley has taken care of me for the past several years. The service advisors are wonderful to work with and strive to do their best. Scheduling is easy and the oil changes are fast. Thanks, Ganley! More

by Hntrjmpr1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Nov 02, 2020

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

October 21, 2020

Dealership Rating
Employee Rating

The warranty service I received was exceptional. I was offered a ride and the repair was completed in a very timely manner. The service tech was both courteous and professional. More

by kent6065
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 22, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 12, 2020

Dealership Rating
Employee Rating

Quick, efficient, and friendly service from the beginning to the end! Best service I’ve had since I’ve owned my Fusion! Thank you very much! More

by robfruscella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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