Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 40

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
447 Reviews
4.7

447 Reviews

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447 Reviews of Scott Spath

January 14, 2021

Dealership Rating
Employee Rating

Exceeded expectations. Great detail on everything including time. Was made aware of additional future maintenance which is helpful. Cost could be more efficient, otherwise excellent. More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your" exceeded" expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

January 13, 2021

Dealership Rating
Employee Rating

Started out with a good experience in parts department. I ordered a new key fob and key for my car. I was contacted twice on updates. When part came in I was informed and transferred to service an appointmen More

by ezepernick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 13, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us based on your recent service appointment. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2021

Dealership Rating
Employee Rating

I was at Ganley Ford for routine oil change and the Works service. I was informed there was a recall that needed done , so I took my truck back yesterday to get that done. The whole team at Ganley Ford. Is More

by MAPLECREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our service team. We appreciate you being a loyal Ganley customer and don't hesitate to let us know if we can be of further assistance.

December 26, 2020

Dealership Rating
Employee Rating

Everyone was so nice and helpful.the garage was clean didn’t even look like a garage. Waiting room was nice and everything was social distanced and warring masks More

by Holderbaumr55@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 26, 2020

Ken Ganley Ford Norton responded

Thank you for your kind words for our service team! We appreciate your business and our team looks forward to serving you again soon.

December 16, 2020

Dealership Rating
Employee Rating

I always have a good experience at the dealer. The service department is always professional and efficient. I would recommend the Ganley service department to anyone needing work on their Ford More

by Bernarrking3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Dec 17, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2020

Dealership Rating
Employee Rating

It was Great customer service. And the Service was quick and easy. The waiting area was clean and very comfortable. I Would visit that location again. More

by djohnson88j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

December 04, 2020

Dealership Rating
Employee Rating

Very cordial and courteous! Explained everything well. Would use again and recommend! Checked my tire pressure and refilled too. Keep up the good work! Top shelf More

by Gamehawking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Dec 04, 2020

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 01, 2020

Dealership Rating
Employee Rating

Service department was excellent, my vehicle was done in a timely manner, everyone was friendly and helpful, the technician did a great job on my vehicle! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Dec 01, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you, Paul!

November 27, 2020

Dealership Rating
Employee Rating

The appointment was punctual, the service tech was courteous and helpful, and the general "service experience" was positive. I will continue to use Ganley Ford service department. More

by DAVIS_T_A
Customer Service
Price
Recommend Dealer
Yes
Nov 29, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words regarding your recent service appointment, and for taking the time to leave us this wonderful feedback!

November 17, 2020

Dealership Rating
Employee Rating

Scott in service was very helpful. The mechanic took his time to make sure my vehicle was fixed properly. When I would call with any questions everyone was very helpful More

by caryachberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Ken Ganley Ford Norton responded

Hello, We appreciate your business, Scott and our team looks forward to serving you again soon!

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