Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 41

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

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440 Reviews of Scott Spath

October 10, 2020

Dealership Rating
Employee Rating

They took care of me but I wished I kept my trade in an spent the extra 500:00 dollars my fault got a little pressured but that’s ok More

by 407REDFLOUNDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Fulton Benya

Oct 10, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

October 05, 2020

Dealership Rating
Employee Rating

Great place for sales and service. We bought all of our vehicles here and bring them here for service. Always nice to see Desmond and the service staff More

by BARBERTUCKY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Oct 05, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Desmond and the rest of our team. We're glad to hear we delivered such a great experience!

September 29, 2020

Dealership Rating
Employee Rating

Was not really impressed with the 20 employees that I saw not wearing your mask correctly I mean it it’s mandated that you wear a mask but none of them had them on correctly. Was wondering the service depart More

by kweekley86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

September 27, 2020

Dealership Rating
Employee Rating

Scott was able to get me a tire that I could afford since I couldn’t afford what was on my Ford Escape. I was pleased with the service. More

by cpokopac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2020

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 18, 2020

Dealership Rating
Employee Rating

Scott was very helpful, nice, and timely. He also made sure that I left confident and all my questions were answered. Great job Scott. Thank you More

by hayesjessica0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience, Jessica! We sincerely value your business and look forward to your next visit.

September 15, 2020

Dealership Rating
Employee Rating

Ganlys service department is a great group of people; they always go the extra mile for their customers. Ganley's service department keeps me informed the status of our vehicles and they always have our More

by BHECKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Sep 15, 2020

Ken Ganley Ford Norton responded

Hello, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our service team could make this a top-notch experience! We look forward to continuing to serve you in the future!

September 10, 2020

Dealership Rating
Employee Rating

I had a coupon tht made the price reasonable. I bought my car from there and I am familiar with the staff at this location. More

by JENEAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

August 28, 2020

Dealership Rating
Employee Rating

Service was very quick and the problem was fixed. Great service team and technicians.parts were ordered quick and we're there the next day More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2020

Ken Ganley Ford Norton responded

Thank you, Andy! We appreciate your business and our team looks forward to serving you again soon!

August 13, 2020

Dealership Rating
Employee Rating

Great experience getting my first new F-150. Management was beyond helpful and salesman was extremely friendly and not pushy. Highly recommend them for any new or used vehicle purchase! More

by AJ
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya , John Asano, Paul Asano, Staci Stonestreet, Austin Temsey

Aug 13, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new truck!

August 12, 2020

Dealership Rating
Employee Rating

My appt was for 8 am. I arrived on time. Car was taken in on time. Staff very friendly and courteous. While waiting for my vehicle I wandered the lot looking for my next car. Not ready yet. But in another ye More

by SANDYSTRIFF
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Desmond Norvell, John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Aug 13, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

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