Scott Tophoney | Page 40

Scott Tophoney invested a great deal of time in explaining details about the car that most dealerships would not take the time to do. He was excellent in knowing his customer's purchasing style and explaining details about the car that most dealerships would not take the time to do. He was excellent in knowing his customer's purchasing style and what it would take to make them feel comfortable in their purchase. He was very friendly and very knowledgeable, and although I do love my car, he really did make the sale. This might not have happened with a different sales personality. Very well done. More

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The very first moment we stepped on the lot we were greeted by Scott Tophony who did just about everything he could to make sure we were taken care of. He understood my apprehension and went over every greeted by Scott Tophony who did just about everything he could to make sure we were taken care of. He understood my apprehension and went over everything about the sale and the loan process. Including a jog between the two buildings to make sure i got a loan i could afford to pay. More

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Sales Rep. Scott Tophoney. Overall experience was Sales Rep. Scott Tophoney. Overall experience was good. Few clitched with numbers due to computer system. Friendly, helpful staff. Was pleased with Sales Rep. Scott Tophoney. Overall experience was good. Few clitched with numbers due to computer system. Friendly, helpful staff. Was pleased with out come of purchase and would recommend dealership to others. I wish I would of had more time to spend going over the vehicles functions, but was getting pressed for time with other obligations. More

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I visited this dealer due to the salesman. I have dealt with Scott Tophoney in the past and appreciate his customer service. If you need a great salesperson, see Scott. The other people at the dealership with Scott Tophoney in the past and appreciate his customer service. If you need a great salesperson, see Scott. The other people at the dealership made me feel comfortable. The only item that would have made the experience perfect would have been a full tank of gas. More

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Scott was very courteous and helpful, and was not at all pushy. He worked with us througout the process of looking at several vehicles, and did whatever he could to ensure our satisfaction. At no time did w pushy. He worked with us througout the process of looking at several vehicles, and did whatever he could to ensure our satisfaction. At no time did we feel pressured into any decision that we were not ready to make. We have had prior experiences at Kelly that were less than favorable, but because of the way we were treated, we would come back to Kelly in the future. More

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It was a no hassle type of sales experience. The salesperson was very fair and the followup exceeded our expectations. We also received a fair trade price for our vehicle and at the end of the day, salesperson was very fair and the followup exceeded our expectations. We also received a fair trade price for our vehicle and at the end of the day, the deal was done in record time. Thanks More

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I was looking for a 2008 Nissan Pathfinder within my price range and Kelly Nissan, Route 33 had exactly what I was after. I compared this car to others within a 30 mile radius and found that it was the price range and Kelly Nissan, Route 33 had exactly what I was after. I compared this car to others within a 30 mile radius and found that it was the best price compared to 18 others and had more options. Only 1 car in my price range was lower but, did not have near the added options. Scott was pleasant to deal with and he gave me a good price. I will recommend Scott to all of my friends who are looking for a new or used car. 1 to 10, I would give Scott an 11. More

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Great experience and the dealer was very friendly. I have already recommended him to others. They were very fair in price and did not push anything on me. I will definitely buy my next car there. Scott was w already recommended him to others. They were very fair in price and did not push anything on me. I will definitely buy my next car there. Scott was wonderful and very personable. He knew exactly what I was looking for and was a huge help. More

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Our experience with Nissan of Route 33 first began with their service department where they have consistently cared for my vehicles with great customer service and fair prices. So of course when we wanted their service department where they have consistently cared for my vehicles with great customer service and fair prices. So of course when we wanted a Used Car we chose Kelly Nissan as our first destination! Scott Tophoney was an excellent sales representative! Not only did he listen to our needs and work hard to meet our requirements, he spent a great deal of time with us patiently test driving multiple vehicles and walking the lot in freezing weather! He never complained and treated both my husband and me with respect, care and understanding. Needless to say, we didn't have to visit another dealer. We bought our used Nissan Versa on the spot where we then worked with John Arena to wrap up the finances efficiently and professionally. From the service department to appointment confirmations with the wonderful Emmie Pilz to Scott, John and team - we just couldn't be happier. Buying a car, used or new, is a huge commitment and investment. I feel confident in my choice and that my husband and I will be well taken care of by the team at Nissan 33 from now going forward! With warmest regards, Jessica and Nathan Schmidt More

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Where to begin, I am always a bit skeptical when it comes to salespeople and service. Every time I purchase a vehicle it seems like it's been a long drawn out process with people taking me for a ride. Kelly to salespeople and service. Every time I purchase a vehicle it seems like it's been a long drawn out process with people taking me for a ride. Kelly Nissan is totally on point with their exceptional service. We arrived to find the vehicle we had looked at the previous evening online outside of the front entrance. Our salesman Scott was also outside. We found out this particular vehicle was possibly sold,but did everything he could to try and accomodate us with financing because it may fall through. Long story short, my girlfriend got the vehicle she wanted at a payment that fit her budget. I applaude this entire staff and their pursuit of excellence with customer service/sales. Thank you again Scott,John, & Dave. You will be sure to see us again when we purchase our next vehicle. More

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