Scott Wilkinson

Overall a terrible experience. I spent almost $40k on an almost new car and have had to bring it back twice to fix the engine, totally over $15k in work. They have had my car in th I spent almost $40k on an almost new car and have had to bring it back twice to fix the engine, totally over $15k in work. They have had my car in the service department for over 4 months currently. After going back and forth with the warranty that they sold me, the work was finally approved (a new head gasket). While in their care, my car was run into by another car, totaling over $7k in body damage. Now my car has an accident on its record and diminished value. Matt, the service manager, was terribly rude and condescending on the phone and refused to do anything to make this disaster right. I will definitely never be going back and will never buy a other Volkswagen again. More

by 3Z5FGPHD6 Verified Customer Verified Customer

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Amazing customer service, Ashley was so helpful, everything was done on time, Thank You Ashley for your help and your commitment, You’re amazing!!! everything was done on time, Thank You Ashley for your help and your commitment, You’re amazing!!! More

by ANGELOBARRIETOS1998 Verified Customer Verified Customer

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Very professional, friendly staff, very thorough. They check everything and the cost is very reasonable. They check everything and the cost is very reasonable. More

by NAPPER.JANICE59 Verified Customer Verified Customer

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Tynan has one of the best staffing ever both in sales and service. Great job!!!! service. Great job!!!! More

by DELILAHSTHILL Verified Customer Verified Customer

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Everyone at Tynan’s was so friendly and helpful! I wasn’t even sure I could get a new car but they made sure it happened and was a painless process! I’ll be sending everyone to them moving forward! I wasn’t even sure I could get a new car but they made sure it happened and was a painless process! I’ll be sending everyone to them moving forward! More

by KALEYDERHAM Verified Customer Verified Customer

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Everyone I spoke with at the dealership provided prompt and courteous service throughout the visit. and courteous service throughout the visit. More

by JPARRAN7896 Verified Customer Verified Customer

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Tynan’s has to be the most friendly dealership I have ever been in but more importantly, they have never failed to meet my needs in the family atmosphere they have created!! ever been in but more importantly, they have never failed to meet my needs in the family atmosphere they have created!! More

by TMAX Verified Customer Verified Customer

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Thank you for the prompt service of our tire! ! We were in and out in no time at all, after getting in 1/2 hour after calling!! A special thanks to Scott, for his knowledge of VW, his prayers and ! We were in and out in no time at all, after getting in 1/2 hour after calling!! A special thanks to Scott, for his knowledge of VW, his prayers and kindness More

by ABONRAT1 Verified Customer Verified Customer

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Sales person was Justin Delgado. Inventory was good which is why we went there. Tynans had the trim pkg I was looking for. Everyone was professional and friendly. I rated Justin a 4 Inventory was good which is why we went there. Tynans had the trim pkg I was looking for. Everyone was professional and friendly. I rated Justin a 4 due to his lack of knowledge of the difference in the SE and the SEL trim pkg. other than that he was wonderful to work with. We rushed in around 5:30 pm. Had already test driven an Atlas. He explained the computer to us and even helped us move personal items from my trade in to the Atlas. He was knowledgeable of the sales process and paperwork. He didn’t complain once about it getting late. I believe it was 8:15 pm when we left. More

by Melissa Rogers Verified Customer Verified Customer

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Excellent customer service and communication skills. There is always a very friendly atmosphere as you walk in. There is always a very friendly atmosphere as you walk in. More

by KIMBERLY.LEBOEUF Verified Customer Verified Customer

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