Scott Wilkinson | Page 7

Tynan's Volkswagen responded

Dave, thank you for taking the time to share your feedback with us. We appreciate your honesty, and we apologize for any confusion or misunderstanding regarding the lease and its inclusions. We will use your comments to improve our communication and ensure that our customers are well-informed about what is included in their lease and any additional costs that may apply. If you have any further questions or concerns about your lease or need clarification on any aspect of the agreement, please feel free to reach out to us. We value your business and are here to assist you to the best of our abilities. Thank you for choosing us, and we hope to earn a higher rating from you in the future. Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

We're delighted to hear that you love our whole crew and had such a positive experience with Jacob! He's truly a superstar, and we're proud to have him as part of our team Your kind words and appreciation mean a lot to us. We will be sure to pass on your compliments to Jacob and the rest of the crew. If you ever have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again and continuing to provide the outstanding service you deserve. Thank you for your support! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Kathlena , we're thrilled to have such loyal customers like you! Thank you for choosing us for the second time and for your continuous support. We look forward to serving you again and maintaining your satisfaction with our products and services. Thank you for the 5-star review! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

We appreciate your loyalty as a customer since 2015 and are thrilled to have served you through three Jetta purchases at Tynan's. Thank you for taking the time to leave this positive review! We look forward to continuing to meet your automotive needs in the future. Thank you again for your ongoing support, and enjoy your new Jetta! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us! We're delighted to hear that your purchase of the new ID.4 from Tynan's was a smooth, easy, and professional process from start to finish. If you ever have any questions or need further assistance, please feel free to reach out. We appreciate your business and hope you enjoy your new ID.4! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Johnathan, thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had such a positive experience at Tynan's Volkswagen. We truly appreciate your recommendation and are here to assist you with any future automotive needs. Thanks again for choosing Tynan's Volkswagen! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Renee, We truly appreciate your fantastic 5-star review !It's wonderful to hear that you had such a positive experience with us. We'd be delighted to assist you again whenever you're ready for your next purchase. Thank you for your recommendation and your trust in us. We look forward to serving you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Mary, thank you so much for your kind words! We're delighted to hear that you had a great experience with our dealership. We value your trust and are thankful for your support. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you in the future! Jacqueline Goldssboro- Customer Care Coordinator

Tynan's Volkswagen responded

It's wonderful to hear that Jacob and the rest of the team went above and beyond to assist you, even after the deal was completed. If you ever decide to buy another car in the future, it's reassuring to know you have a reliable team to turn to. If you have any more questions or need further assistance, don't hesitate to reach out to them. Enjoy your new car! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

It's wonderful to hear that you had an excellent overall experience with Justin Delgado and that you're enjoying your Tiguan! Justin's knowledge, thoroughness, and engaging but not overbearing approach likely contributed to your positive experience. It's always a plus when you receive great service and enjoy your new vehicle. If you have any more feedback or questions, or if there's anything else you'd like to discuss, feel free to let me know. Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com