Sean Cho | Page 18

I had a problem that needed immediate attention, and it was provided. Having brought my car in I was able to take advantage of the winter service special, and everything was completed in very good time. was provided. Having brought my car in I was able to take advantage of the winter service special, and everything was completed in very good time. More

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The service was exceptional. Thank you for making my visit as painless as possible. I will definitely come in to address any concerns in the future. visit as painless as possible. I will definitely come in to address any concerns in the future. More

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Twice yearly service has kept my Prius running without any problems for ten years I would only mark down friendliness because of the person who takes payment. She is truly surly and can’t even muster a any problems for ten years I would only mark down friendliness because of the person who takes payment. She is truly surly and can’t even muster a nice “hello, thank you, and good-bye”. More

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Surveys with predetermined answers are of no value much more informative if respondent uses own experience rather than "canned" reply. If the service is satisfactory then it should be able to stand on much more informative if respondent uses own experience rather than "canned" reply. If the service is satisfactory then it should be able to stand on its own More

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Unacceptable for a Toyota dealership worst in the USA Really not sure how this place has 'good' reviews. At Herb Chambers in Boston I was discriminated and treated unfairly as a minority - young woman. Really not sure how this place has 'good' reviews. At Herb Chambers in Boston I was discriminated and treated unfairly as a minority - young woman. Don’t waste your time or money going to this terrible Toyota dealership. I have been to dealerships across the entire country (at least 7 states) for servicing my Toyota Corolla and this by far is the Most expensive and Worst service – exactly those two things. I will not recommend this place as they will rip you off and charge you 20X the amount for parts/ labor. I don’t like to leave negative reviews for businesses however I really felt that they try to take it vantage of me when all I needed was brakes rotors and brake pads. Even after a full day of service in the shop no one called me to tell me the vehicle was ready for pick up. You would think being such a wonderful brand and company that this branch would would have better service. The deal was to get ALL brake pads/rotors for $550 and yet I paid $763 for only TWO rear brake pads / rotors and a rear caliper for a cheap Toyota Corolla, criminal charges and actions. WOW silly me for going to what I *thought* was a reputable company/dealership. More

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Excellant Using for over five years. Excellent across the board. We love our Hybrid Toyota Highlander - the most comfortable and reliable car we have ever owned Using for over five years. Excellent across the board. We love our Hybrid Toyota Highlander - the most comfortable and reliable car we have ever owned. We bought it at Herb Chambers Toyota. More

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Quick and painless Needed a oil change and inspection sticker and all was done in 1.5 hours. This is exactly what I was told when the car was dropped off. Needed a oil change and inspection sticker and all was done in 1.5 hours. This is exactly what I was told when the car was dropped off. More

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My visit was for 50000 mi service. Sean was helpful. My visit was for 50000 mi service. Sean was helpful. Although I waited almost 3 hours for the work to be completed. Which I thought was a little My visit was for 50000 mi service. Sean was helpful. Although I waited almost 3 hours for the work to be completed. Which I thought was a little long. More

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Great service as always From scheduling service to completing service on my vehicle I had an excellent experience. Always top notch service and never disappointed. I've use From scheduling service to completing service on my vehicle I had an excellent experience. Always top notch service and never disappointed. I've used this dealership for the past 16 years. More

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Great Service and Great Location I brought my car in for an oil change from Herb Chambers Toyota of Boston. Great Service and Great Location. I will visit you again. I brought my car in for an oil change from Herb Chambers Toyota of Boston. Great Service and Great Location. I will visit you again. More

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