Sean Foley | Page 3

Very easy to work with and did a great job communicating. Set proper expectations and made sure we were satisfied w repair. Shout out to Chris, master technician, great job repairing vehicle. Also thank you Set proper expectations and made sure we were satisfied w repair. Shout out to Chris, master technician, great job repairing vehicle. Also thank you to Sean for your assistance and professionalism. More

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I am totally satisfied with my car service at the Imperial Service Center. I appreciate the patience and professionalism of the service staff at Imperial dealership Imperial Service Center. I appreciate the patience and professionalism of the service staff at Imperial dealership More

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I've had several dealership experiences and, having had a two decades long support career myself, I can say confidently that Imperial Toyota has it figured out. I walked in and was welcomed within a minute a two decades long support career myself, I can say confidently that Imperial Toyota has it figured out. I walked in and was welcomed within a minute and was sat down with a snack, bottle of water and friendly salesperson (Hany) right away. Hany took the time to get to know me, understand my wants and needs, and tell me about himself as well. My time at the dealership topped over four hours, but it went by in the blink of an eye. The options were clearly explained to me by Hany and later by the (equally friendly and personable) finance manager. I never felt pressured or like I was anything but valued. In fact, I felt valued and that each person in service, sales, management and finance truly wanted to make my experience positive. Even when I returned for my sticker and registration, the staff remembered me, warmly welcomed me back, took the time to hear about my experience with my vehicle this far and offer suggestions and troubleshoot any issues I had. As a service professional and as a customer, Imperial Toyota and Hany have my highest recommendation. Five stars. More

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I had the pleasure of getting my 15 RAV 4 serviced with Devon at Imperal Toyota. First off this place is clean, organized with a huge easy to use drive, has really good service deals “the quad deal” and a Devon at Imperal Toyota. First off this place is clean, organized with a huge easy to use drive, has really good service deals “the quad deal” and a quick turn around! I had the pleasure of having a master technician perform my quad deal and they told me everything my RAV needed as well as everything I should be and should have already had done to increase the life of my car and prevent more expensive repairs in the future. I ended up doing both filters, an hvac service, fuel induction service, as well as my over due rear differential, transfer case, and transmission flushes the tech even reset all my cars learned perimeters for free. I really do notice a difference too! It gets better fuel economy, shifts better, the heat smells much better and I noticed it’s a little colder when I run the a/c as well. The tech made sure to make my tire pressure just a bit high for temperature change and even replaced two of my missing valve caps, lubricated my fuel door and hood latch. Great place! Great employees! Awesome service and I will be back for more quality work soon! More

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Excellent experience, service visit for oil change and multipoint inspection, Excellent customer service from all. I would go back again multipoint inspection, Excellent customer service from all. I would go back again More

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Had a great service experiance with imperial toyota. Thank you jarett and the rest of the team Thank you jarett and the rest of the team More

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Went in for service curt helped check me in and his coworkers helped answer my random questions while he was busy. Great team in service coworkers helped answer my random questions while he was busy. Great team in service More

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DEVIN WAS EXCELLENT, HE TOOK GREAT CARE OF MY VEHICLE AND WAS VERY INFORMATIVE THROUGH OUT THE PROCESS. I RECOMEND TO SEE HIM FOR SERVICE. THANK YOU FOR HELPING ME OUT WAS VERY INFORMATIVE THROUGH OUT THE PROCESS. I RECOMEND TO SEE HIM FOR SERVICE. THANK YOU FOR HELPING ME OUT More

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unhappy had to come in 3 times down time same issue, but Sean Foley and Jarett Viens solved Sean Foley and Jarett Viens solved More

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Jarrett Viens was very helpful and quick servicing my highlander.. completly satisfied... Sean Foley was helpful as well setting appt. last minute ..thanks highlander.. completly satisfied... Sean Foley was helpful as well setting appt. last minute ..thanks More

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