Sean Ghandchi | Page 13

Everyone was extremely friendly. The service technician did an incredible job. The service was very swift and I would recommend it to anyone. The service technician did an incredible job. The service was very swift and I would recommend it to anyone. More

by BUCCI Verified Customer Verified Customer

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Good customer service, very polite staffs and more importantly, all employees are rockstasr. Fuve stars. importantly, all employees are rockstasr. Fuve stars. More

by uttamraj.giri Verified Customer Verified Customer

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Everyone involved from the test drive through the purchasing and financing the vehicle were amazing! Very friendly not pushy at all. I left there with the vehicle I wanted, and will continue to do my purchasing and financing the vehicle were amazing! Very friendly not pushy at all. I left there with the vehicle I wanted, and will continue to do my business with them. More

by metivier1980 Verified Customer Verified Customer

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We had a good experience with the dealership and learned a lot from them about the process of leasing a new vehicle. As cars are not on the lot, be aware that leasing programs may change between the time th a lot from them about the process of leasing a new vehicle. As cars are not on the lot, be aware that leasing programs may change between the time that you make your decision and when the car actually arrives. The dealership "has no say" in any pricing change, so be sure to ask about this before you sign anything. Otherwise, we had a good experience and appreciated the advice we received about leasing vs. buying. More

by lsfoley97 Verified Customer Verified Customer

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My salesman sat with me for almost an hour after my purchase to make sure that I felt comfortable with the new technology. He will help again on Monday. I was also able to get out of one of the extra purchase to make sure that I felt comfortable with the new technology. He will help again on Monday. I was also able to get out of one of the extras with Keith. More

by cgoldfield Verified Customer Verified Customer

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The salesman, Alex was great, he did everything quite fast, very friendly and helpful. He wasn’t aggressive nor pushy as other salesman in the market. fast, very friendly and helpful. He wasn’t aggressive nor pushy as other salesman in the market. More

by Estrella Verified Customer Verified Customer

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Everyone was easy to work with, place was very well put together. Sean the manager was awesome! together. Sean the manager was awesome! More

by samkelly470 Verified Customer Verified Customer

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My vehicle ( 2018 CX5 ) broke down and had to be towed into the dealership twice within a two week time period. The first occurrence mazda repaired and replaced the battery and the car was released back t into the dealership twice within a two week time period. The first occurrence mazda repaired and replaced the battery and the car was released back to us. After a $400 tow bill, a $150 Uber ride back and a $265 Mazda bill we were back on the road. The second time, less than 2 weeks later, the vehicle broke down again and had to be towed in. At this time Mazda notified us that the mass airflow sensor wiring was pinched in between the air filter box and cover. We stated that the last people to service the vehicle was mazda service techs and that if that was the case it was most likely that a service technician must have closed the wires in the box. They of course denied. We asked for them to pull up our last service record from the time 2 weeks prior. They "could not find our previous record". So we did not accept the vehicle back at that time. We drove all the way back home and retrieved our previous service record ourselves which stated that Mazda performed the Full Circle Mazda Inspection. Included in that full circle inspection is checking under the hood at the air filter. The service tech now argued that just because the receipt to the customer says that, does not mean that the Mazda full circle service is actually performed on each vehicle. So either the service center is not performing Mazda's full service inspection as required to save time and money OR they were trying to deny that they had in fact made the mistake of pinching the wires in the box that now resulted in another $135 tow bill and $149 labor and repair service. They continued to argue with us that we owed the bill. We had to speak to a manager who continued to argue with us. We finally got it resolved and had the bill covered by Mazda but not without much hassle and arguing. Very unprofessional service. More

by cmorrissey Verified Customer Verified Customer

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495 Mazda has superior customer service. We love our new Miata! Thanks Kristen and Sean. We love our new Miata! Thanks Kristen and Sean. More

by JORTBERG1 Verified Customer Verified Customer

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Great dealership and salesman. Only took a few weeks for new car to come in, and was exactly what I was looking for. Only took a few weeks for new car to come in, and was exactly what I was looking for. More

by LAWYERS Verified Customer Verified Customer

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